Armando Torres | Page 2

Lewis has been in contact since our initial visit a month ago. No pressure, just things for us to review. We came into to test drive the Broncos. He allowed us to try different broncos, different styles. ago. No pressure, just things for us to review. We came into to test drive the Broncos. He allowed us to try different broncos, different styles. He was able to explain our questions and concerns about each vehicle. Again no pressure. He listened to Rodney and my wants and went over the features of each vehicle. WE were able to decide on the best vehicle for us !!! Selling points: good eye contact, knowledge, patience, and attentive to our needs first, wants seconds. Pleasure doing business with Lewis. Sincerely, Rodney and Mary Ortega Side note: Mr. Torres received 3 stars for the following reason: We had agreed on 58.5K OTD, on the draft sheet he provided. He’s “all in”. So we proceed forward. At the conclusion he had Lewis come tell us the price is 59.5k. I immediately approached Mr. Torres and said we agreed to 58.5 k, he informed me he would “fix it”. This could have been a deal breaker. An action of one, affects the whole team. More

by rodneyortega Verified Customer Verified Customer

Print

Although the overall experience was positive, I was disappointed that the truck was not delivered in mint condition, especially considering the price point and 3K overr the MSRP. At delivery, the info disappointed that the truck was not delivered in mint condition, especially considering the price point and 3K overr the MSRP. At delivery, the infotainment system was not functioning properly, the remote start was inoperative, and the license plates were installed poorly with crooked screws. I have already scheduled a service appointment, which is concerning given that the vehicle is less than three weeks old. Additionally, I had already completed a credit application with Ford Credit online and left a deposit. However, when I went to finalize the purchase, my credit was run again without clear communication, resulting in an additional inquiry and financing through a different institution. I would have appreciated being informed of this in advance. Overall, while the team was courteous, these issues impacted what should have been a seamless purchase experience. More

by massimo.falsini Verified Customer Verified Customer

Print

Here's the updated review: Brenda and Armando were super helpful and knowledgeable! Brenda made buying our new truck stress-free and answered all of our questions patiently. Armando listened to some of our helpful and knowledgeable! Brenda made buying our new truck stress-free and answered all of our questions patiently. Armando listened to some of our concerns and was able to work around that to make the deal happen! More

by lizet67 Verified Customer Verified Customer

Print

I had a great experience with Luis and Miguel, they were professional, kind, and truly exceptional. I highly recommend them and would gladly return. professional, kind, and truly exceptional. I highly recommend them and would gladly return. More

by ernoyola1 Verified Customer Verified Customer

Print

They worked very hard to get my loan for my truck! They were truly a blessing! They were truly a blessing! More

by bubbamy1949 Verified Customer Verified Customer

Print

Luis, and Paul were great! Admitted, I am not an easy customer and these guys went above and beyond to make sure we all settled on a great truck for my family at a great price Admitted, I am not an easy customer and these guys went above and beyond to make sure we all settled on a great truck for my family at a great price and warranty. We made a 2 hour drive to see the car and are glad we did! Great working with you Luis! More

by gillan.ted Verified Customer Verified Customer

Print

I went in to purchase a used 2022 Ford Explorer for my wife. We traded in our 2018 GMC Yukon with 107,000 miles on it. Presteen condition! Armando the sales manager who I worked with and Sam the salesman wife. We traded in our 2018 GMC Yukon with 107,000 miles on it. Presteen condition! Armando the sales manager who I worked with and Sam the salesman told me after running a Carfax report that the Yukon was rear ended twice, which is xx and I was offered $14,000 for it. They said that with me being the 3rd owner that they couldn’t sell the vehicle on their lot. Well guess what? They have it on there lot and they are selling it for $24,000. I was lied to and after reading other reviews, which I should have done before hand. I would have never ever bought a car from this dealership or any other dealerships that they own. I was SUCKERD! 1/3/2026. More

Print

They are all, simply great, professional, and kind. Sarah our sales woman was really wonderful. We truly had a great experience with this dealership. Sarah our sales woman was really wonderful. We truly had a great experience with this dealership. More

by rmoran84 Verified Customer Verified Customer

Print

Excellent service from start to finish. For once I really enjoyed the buying experience from Fabian. Very thorough and thoughtful. Great process. Much improved from the last 3 purchase at t For once I really enjoyed the buying experience from Fabian. Very thorough and thoughtful. Great process. Much improved from the last 3 purchase at this Ford Dealer. Thank you More

by paul@paulthurlow.com Verified Customer Verified Customer

Print

When Envision Ford did not have the exact car I was looking for, they went out of their way to get me what I wanted. looking for, they went out of their way to get me what I wanted. More

by intohealth Verified Customer Verified Customer

Print