Armen Yagubyan
Armen Yagubyan at Universal Mitsubishi

Armen Yagubyan | Page 57

Service

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

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4.9
653 Reviews
4.9

653 Reviews

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653 Reviews of Armen Yagubyan

October 02, 2020

Dealership Rating
Employee Rating

My Mitsubishi needed serviced with oil change, tire rotation, and 10 ,000 mile tune-up. All is in working order. Staff so friendly and accommodating. I really like the Mitsubishi Service Dept. More

by CLRSANBORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2020

Universal Mitsubishi responded

We appreciate the opportunity and thank you for choosing our Service department. Our Service Department thrives to give a complete satisfied experience. I made note of your 1 Star overall experience, with all others been 5 Stars, I wonder if it was a mistake. If it was, I can breathe easier, If it wasn't kindly reach out too me. I'd like to listen to your feedback to know where we can improve. Stay safe, Carlos De La Luz

October 01, 2020

Dealership Rating
Employee Rating

Good service and honest thank you very much when I need your guys I will come back again I will recommend to all my friends More

by Tan Tran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

Oct 08, 2020

Universal Mitsubishi responded

Hello Tan, I'm glad we were able service your vehicle. We appreciate your kind words. I noticed your 3 Stars for quality, let us learn from your experience. Kindly give me a call so we can improve on your next visit. Stay safe, Carlos De La Luz

September 30, 2020

Dealership Rating
Employee Rating

Universal Mitsubishi always has great service. They make you feel at home while you wait. Thank you Armen for the quality customer service you provided. More

by m_moran55
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Junior Avila

Oct 02, 2020

Universal Mitsubishi responded

Thank you so much for your kind words. We hope you continue choosing us too service your vehicle. Stay safe, Carlos De La Luz

September 30, 2020

Dealership Rating
Employee Rating

Since 2016 I am Universal Mitsubishi dealer customer. Always when I brought my car for service the staff guys very polite and very professional a specially Service Department specialists. More

by HAYK1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Junior Avila

Oct 02, 2020

Universal Mitsubishi responded

Thank you for the last 4 years you've chosen us too service your vehicle. We hope you continue giving us the opportunity. Stay safe, Carlos De La Luz

September 28, 2020

Dealership Rating
Employee Rating

Always a pleasure taking my outlander sport to Universal Mitsubishi. Paul always takes good care of us, his customer service is what keeps me coming back. More

by steven_trujillo17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

Oct 02, 2020

Universal Mitsubishi responded

Team Paul strikes again. Thank you so much for your continued patronage and look forward to seeing you for many years to come. Stay safe, Carlos De La Luz

September 25, 2020

Dealership Rating
Employee Rating

Our service person “Armen” was extremely helpful and assisted us to identify our issues and gave us some options to get the problem remedied. I would definitely recommend this service department! More

by JLGAW
Recommend Dealer
Yes
Oct 02, 2020

Universal Mitsubishi responded

Thank you fore sharing your kind words. We look forward to your next visit. Stay safe, Carlos De La Luz

September 24, 2020

Dealership Rating
Employee Rating

Excellent service from my initial call when I booked a service appointment with Armenia Yagubyan until I drove off the lot when the service was completed, Armenia was very professional and kept me posted More

by DABACA08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2020

Universal Mitsubishi responded

I'm glad to hear we met your expectations. It's our pleasure and duty to make sure our clients get the service they deserve. Thank you so much. Stay safe, Carlos De La Luz

September 20, 2020

Dealership Rating
Employee Rating

The dealership was great. The only negative was they gave us a 2-3 hr window and it took almost 3.5-4 hrs to finish. More

by RMJ2911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2020

Universal Mitsubishi responded

Thank you so much for your feedback. I apologize for the unexpected delay, we know how important is for our guests. It'll make sure it's brought up too our staff. We appreciate you giving us the opportunity too service your vehicle. Stay safe, Carlos De La Luz

September 20, 2020

Dealership Rating
Employee Rating

Armen and his staff are very efficient. They’re all very respectful and helpful. The price is very good as well . After the work is done, they give the car a very good car wash. They’re excellent More

by MDELOSO19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I don’t have their name

Sep 25, 2020

Universal Mitsubishi responded

Thank you :) your feedback is very rewarding. We look forward to seeing you for your vehicles next service. Stay safe, Carlos De La Luz

September 19, 2020

Dealership Rating
Employee Rating

Paul has always provided excellent service. Always on time, courteous & reliable. I’m in and out in 1 1/2 hours with complimentary carwash and no need to request for it. More

by JAMESDEAN130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

Sep 25, 2020

Universal Mitsubishi responded

Hello James, it's great too hear how satisfied you are with your last visit. We hope you continue choosing us to Service your vehicle for many years to come. Stay safe, Carlos De La Luz

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