Armin Hidic | Page 14

Our experience was excellent. My wife and Dawn bonded from the very first meet. I will definitely use Dawn again for our next purchase. My wife and Dawn bonded from the very first meet. I will definitely use Dawn again for our next purchase. More

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Very helpful, friendly, and attentive to you. Exceptional customer service. Dave Ware my client advisor met with us on several occasions and always kept in touch via text message. Exceptional customer service. Dave Ware my client advisor met with us on several occasions and always kept in touch via text message. More

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Low-key, no pressure knowledgeable salesman, the best that we dealt with by far as we went through a months long search for the perfect car. that we dealt with by far as we went through a months long search for the perfect car. More

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Dave was great to work with! He answered all my questions and made the whole process both easy and enjoyable. I would recommend him to anyone looking to buy a car. He answered all my questions and made the whole process both easy and enjoyable. I would recommend him to anyone looking to buy a car. More

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Bottom line: I have never had a better car buying experience, and I would recommend shopping at BMW of West St. Louis. It is clear that the customer experience is something they focus on from the top experience, and I would recommend shopping at BMW of West St. Louis. It is clear that the customer experience is something they focus on from the top down. In particular, find Dave West if you want a great guy to assist you in finding an amazing car. I love my M550 so much and I'm very glad I chose to buy it there. Details: Having driven past the dealership many times, I never considered shopping there as I live in another part of the city and had a relationship with a closer BMW Dealer & Service Center. I had been shopping online in other cities for a new car and was in negotiations on purchasing when I found a very low mileage (essentially new) M550 at BMW of West St Louis. Dave Ware responded to my inquiry quickly and answered all my questions. I mentioned my desire to test drive the car and he shared the hours he was in that day and invited me to come by anytime. An arrival he was friendly and didn't waste any time putting the keys in my hand, inviting me to take as much time as I needed with the car. That was most unexpected and very welcomed. Following my test drive, Dave and I talked about the car a bit - as two friends would, not as someone who wanted to get my to commit to buying it. He asked if I wanted an offer on my current car, and since I had time and did intend on trading it, I said yes. We had a great relaxed conversation while waiting ten minutes or so. The offer they made on my trade was good, and the car was great, but I had several other options I had been working on so I left to contemplate. No problem - and Dave offered several options for additional test drives to confirm my choice. The next day I let Dave know I wanted the car. Throughout the process Dave was friendly, responsive, and no pressure. He was like a friend helping me through a process, and made it easy to buy. Day of purchase the car looked great in the delivery bay, and Armin Hidic in finance was another great person who made me feel like a friend. He got through all the paperwork, sharing what options I had, answering questions, and was as excited for me as I was for myself. Terrific buying experience from beginning to end. More

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This is my 2nd purchased from this dealership they are very courteous and professional. Keep up the great work! very courteous and professional. Keep up the great work! More

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Anes was very professional yet friendly during the buying process was very upfront about prices and got me good deals on my trade in and new (to me) car. Also anes and Armin in finance were incredibly helpfu process was very upfront about prices and got me good deals on my trade in and new (to me) car. Also anes and Armin in finance were incredibly helpful with titling issues with my trade in and I’m. Wry thankful they helped me through it when they could have easily told me to kick rocks.As long as I’m in MO I will never shop at another car dealer. More

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Dzevad and the team provided exceptional customer service. I live in California and was visiting St. Louis. Luckily, Dzevad had my preferred model available and coordinated shipping. I would recommen service. I live in California and was visiting St. Louis. Luckily, Dzevad had my preferred model available and coordinated shipping. I would recommend this dealership to anyone in the country. What a seamless experience! Many thanks to Dzevad and BMW of West St. Louis. More

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Anes made the process of purchasing a car remotely and from another state very easy. He was quick to supply me with the information I wanted and then provided more in the way of video updates as well as a from another state very easy. He was quick to supply me with the information I wanted and then provided more in the way of video updates as well as a video walk around of the car. I didn't request any of that but it made the process quick yet effective. Top quality customer service and string attention to the details that matter. Very pleased. More

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A couple of firsts here, my 1st BMW and 1st time buying a vehicle online. Veronica and the rest of the team at BMW of West St. Louis did a FANTASTIC job addressing questions or concerns I had and provided f vehicle online. Veronica and the rest of the team at BMW of West St. Louis did a FANTASTIC job addressing questions or concerns I had and provided feedback in a timely manner. The temporary tag was lost in the delivery process and I quickly notified Veronica of my concern, she and the team took swift action and were able to overnight a new temporary tag, that's the kind of OUTSTANDING service that BMW of St. Louis provides!!! I would HIGHLY recommend Veronica and BMW of West St. Louis if you're in the market for an new vehicle with a sales team that provides 1st class service and a very pleasurable buying experience!!! Thank you again Veronica!!! More

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