Arnold Hernandez
Arnold Hernandez at Ray Chevrolet

Arnold Hernandez | Page 3

Sales

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

Contact Me
4.5
113 Reviews

I thrive on making your Vehicle Purchase one to remember. Hassle free experience through a dealership you can trust. 2017 Dealer Of The Year Award Winner!!

Languages Spoken

Spanish Spanish

4.5

113 Reviews

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113 Reviews of Arnold Hernandez

September 01, 2023

Dealership Rating
Employee Rating

Thank you to the Ray Chevrolet service, sales & management dept for assisting me in purchasing my new vehicle!!!! More

by Equinox17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Dembski, Luis Rivera

April 02, 2023

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Seemed to be treated fairly. This is the 5th vehicle we have bought from Ray's. More

by YSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Freibauer , Alex Connolly

November 29, 2022

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Easy to do business with. Will return for next new work truck needed. Will need 3-4 more new trucks next year. More

by DAVIDL6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2022

Ray Chevrolet responded

It is absolutely our pleasure to assist you with adding to your fleet and thank you so much for your kind review! Give us a call whenever you're ready but until then, we wish you all the best. Thank you for choosing Ray Chevrolet!

November 16, 2022

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Thank you John Lesniak for the awesome service you and your team provided to me on November 11, 2022. I love my new Chevy Colorado. More

by 6carlsons
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: John Lesniak

Nov 17, 2022

Ray Chevrolet responded

That's great to hear! Thank you for allowing us to provide you with a fantastic buying experience that got you into your beloved new Chevy Colorado. We're delighted to know John made sure you were well taken care of during your dealership visit. We wish you many years of driving satisfaction and hope to see you again some day! Thank you for choosing Ray Chevrolet!

November 16, 2022

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I can’t explain how happy I am with my truck! Ed was amazing with everything and overall made my experience great! Thank you so much again for the great experience and for helping me find the tru More

by babybee327
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ed Dembski

Nov 17, 2022

Ray Chevrolet responded

Congratulations on the new truck! We're thrilled Ed made your truck dreams come true at Ray Chevrolet. The whole team wishes you the happiest adventures and safest of travels for years to come. Please don't hesitate to give us a call should we be of service to you at any time. Thank you for sharing your wonderful review!

November 11, 2022

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Employee Rating

I can't thank Robert Wilson and all of the amazing staff at Ray Chevrolet for making my dreams come true of finally getting an SUV. I would recommend you all to everyone I know ☺️☺️☺️ THANK YOUUUUUU More

by AMDAPNDA81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Borke, Robert Wilson , John Trimarco

Nov 11, 2022

Ray Chevrolet responded

Hey, that's fantastic news! We are thrilled you chose Ray Chevrolet to make your SUV dream come true! Arnold, Robert, Ryan, and John, all appreciate your kind review and wish you all the fun and adventure your heart desires. When your vehicle needs service, we hope you'll give us a call. Until then, enjoy the new ride!

November 04, 2022

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Purchasing my truck was great . .. The after service has been less than favorable. I dropped it off at the appointment time they set and the service was suppose to take appox 2 hour More

by PAMELADRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 08, 2022

Ray Chevrolet responded

We are certainly sorry this experience failed to live up to your expectations but we appreciate the feedback, nonetheless. In order for us to be empowered to better serve you, we will need to verify some details of your concerns. Please contact George Gigovski, our General Manager, at 847-587-3300, at your convenience. We would like to do all we can to make sure we find a resolution to the inconveniences you have experienced. Thank you for your time.

October 24, 2022

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Ray Chevrolet seemed alive. Everyone seemed to be involved and ready to help each other. They were efficient but did not seem pushy. Overall a very nice experience. More

by donkathh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Gonzales , John Trimarco

Oct 26, 2022

Ray Chevrolet responded

Thanks for stopping by to share your 5-star review! We love to hear from our happy customers. It's what gives us the energy our team thrives on. We're glad your visit with us was stress-free and accommodating and we hope to do it again some day. Until then, we wish you the safest of travels!

September 15, 2022

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Cody and Ryan were both great and provided me with everything I wanted to obtain in purchasing a vehicle. There was no back and forth, I received the best interest rate and payment I could get and I w More

by raj9668
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Borke, Cody Gonzales

Sep 20, 2022

Ray Chevrolet responded

Hi, raj9668. Thank you so much for sharing the details of your recent experience. We are delighted your purchase was such an outstanding experience with Cody and Ryan. Congratulations on the new Chevy! I sincerely apologize for the inconveniences you have faced in the meantime. At your earliest convenience, can you please contact me at the phone number or email address listed below? Your satisfaction is important to us, and I hope that we can make things right. Thank you. Best Regards, Arnold Hernandez Customer Relations Manager ahernandez@raychevrolet.com 847-587-3300

June 16, 2022

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Employee Rating

Everyone at Ray Chevrolet in Fox Lake were so helpful and made this purchase a breeze More

by aterry2342
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Wilson, Cody Gonzales

Jun 17, 2022

Ray Chevrolet responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and we are pleased that we could make your overall experience both smooth and successful! We appreciate you taking the time to leave us this 5-star review. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

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