Arturo Gonzalez
Arturo Gonzalez at Skyline Ford

Arturo Gonzalez | Page 17

Service Advisor

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.5
312 Reviews
4.5

312 Reviews

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312 Reviews of Arturo Gonzalez

August 18, 2023

Dealership Rating
Employee Rating

Just finished paying for some big ticket maintenance ~ $3000 on two cars which we had purchased from Skyline. Took longer then was expected and luckily we had the other car as otherwise I would have been More

by FAD609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Marr, Mel Wangler, Jim Agur, Jenny Thomas , Gavin Lawson, Rich Ramsey, Sterling Wallace

Feb 08, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 16, 2023

Dealership Rating
Employee Rating

Even though they were backed up on my battery died, they got my car back to me within the week. And they did a thorough check up. More

by shelso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Agur

Feb 08, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 08, 2023

Dealership Rating
Employee Rating

Done when said. Job was done correctly. A nice cup of coffee while waiting in very nice lobby. More

by SAM Archer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Marr, Mel Wangler, Jim Agur, Jenny Thomas , Gavin Lawson, Rich Ramsey, Sterling Wallace

Aug 11, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 04, 2023

Dealership Rating
Employee Rating

It was exceptional and I would recommend the dealership to every one of my friends. Please accept my review as excellent for your great company More

by shirleymonroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sage Bass, John Marr, Mel Wangler, Jim Agur, Jenny Thomas , Gavin Lawson, Rich Ramsey, Sterling Wallace, Jeff White

Aug 11, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

July 31, 2023

Dealership Rating
Employee Rating

Everything look clean and professional even the service personnel was professional. I definitely will go back next time I need work done. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2023

Skyline Ford responded

We are looking forward to working with you again. Thank you for choosing Skyline Ford!

July 26, 2023

Dealership Rating
Employee Rating

Full tune up done and my vehicle wouldn’t start two weeks later, extremely disappointed. When they specifically said told me they checked certain issues and I paid almost 1,500$ More

by Hrhhaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Marr, Mel Wangler, Jim Agur, Jenny Thomas , Gavin Lawson, Rich Ramsey, Sterling Wallace

Jul 26, 2023

Skyline Ford responded

We want to do everything we can to make sure your issues are resolved. Give us a call and ask for the Service Manager, send an email to jima@skylineforddirect, or stop in so we can work on this with you.

July 23, 2023

Dealership Rating
Employee Rating

they have your car for a long time and they do not repair any thing if it is a dealership it should have a better and faster service and much more reliable More

by ddyt03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 26, 2023

Skyline Ford responded

We apologize for the inconvenience and frustration you experienced. We take customer satisfaction very seriously and will investigate this matter immediately. We expect our service to be of the highest quality and will work to ensure that this does not happen again.

July 18, 2023

Dealership Rating
Employee Rating

Gavin was very helpful and informative. As was Art who also helped me alot. It took months for the part to come in but they did keep me up to date on what was happening. More

by maryanmw
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson

Jul 26, 2023

Skyline Ford responded

Thank you for sticking with us through these tough delivery timeframes. Thank you for choosing Skyline Ford!

July 17, 2023

Dealership Rating
Employee Rating

Rich listened to what was going on with my air-conditioning. Very helpful and my truck was ready in a couple of days More

by GROVESRJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Skyline Ford responded

Cooler days ahead now! Thank you for choosing Skyline Ford!

July 12, 2023

Dealership Rating
Employee Rating

Great service good experience. Will continue to use them for repairs and maintenance of my vehicle More

by bfulton08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Agur , Chad Clevenger, Gavin Lawson

Jul 17, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

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