Very easy to deal with, straightforward pricing and
Tanner was excellent with all requests and follow ups
Tanner was excellent with all requests and follow ups
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by Efclaure
Other Employees Tagged:
Tanner Nguyen
Dec 17, 2024 -
eCarOne responded
Thank you for your kind words! We’re thrilled to hear that Tanner and Ash made your Land Rover Defender purchase so easy and seamless. Providing straightforward pricing and excellent service is what we strive for, and we’re glad Tanner exceeded your expectations with all requests and follow-ups.
Congratulations on your Defender—what an incredible choice! If you need anything in the future, we’re always here to help.
Best regards,
The eCarOne Team
Fantastic experience buying my new vehicle.
Tanner was extremely courteous, patient, and pleasant. I asked many questions throughout the process. This being my first EV, and I live about 700 mi
Tanner was extremely courteous, patient, and pleasant. I asked many questions throughout the process. This being my first EV, and I live about 700 miles away, made me a bit nervous. Tanner gave much needed reassurance and support. Without question, this was the best car buying experience I have had. I only have wonderful things to say. I am very much appreciative of Tanner’s kindness and consideration.
Oh, and the delivery was exceptional as well-delivered to my home the day after all documents were signed..
Thank you!
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by DHZN
Other Employees Tagged:
Tanner Nguyen
Dec 17, 2024 -
eCarOne responded
Thank you for sharing such a thoughtful review! We’re thrilled to hear that Tanner made your Polestar purchase a fantastic experience, especially with it being your first EV and from 700 miles away. Tanner’s patience, kindness, and support truly shine in moments like these, and we’re so glad he provided the reassurance you needed throughout the process.
We’re also happy to know the delivery exceeded your expectations, getting your new vehicle to you so quickly! It means a lot to us that this was your best car-buying experience yet, and we’re grateful for your kind words.
Congratulations on your Polestar, and please don’t hesitate to reach out if you need any further assistance. Enjoy your new EV!
Best regards,
The eCarOne Team
The negative reviews I read about eCarOne ended up being
true - they did require some questionably valued add-ons for all cars they sell. In my opinion this is an example of what people view as a sneaky sal
true - they did require some questionably valued add-ons for all cars they sell. In my opinion this is an example of what people view as a sneaky sales tactic by used car dealers to make it appear that the price was going to be lower than it actually is. The facility is very nice and the people are all pleasant, but this concept of a required add-on (in this case a Permaplate 'warranty' and a poorly applied door trim/tint) is a bait and switch. Google Permaplate warranty reviews for yourself to see how consumers value the service.
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by OriDog
Dec 17, 2024 -
eCarOne responded
Thank you for sharing your feedback. We’re truly sorry to hear about your concerns regarding the required add-ons during your visit to eCarOne. Transparency and providing a positive experience are priorities for us, so it’s disheartening to hear that you felt otherwise.
The additional products and services, such as Permaplate, are intended to provide long-term value and protection for our vehicles. However, we understand that this may not align with everyone’s expectations, and we always aim to communicate these details as clearly as possible.
We appreciate your kind words about our facility and team and take your concerns seriously. If you would like to discuss this further, please don’t hesitate to reach out to me directly at [contact information]. Your feedback is invaluable as we continue to improve our processes.
Sincerely,
The eCarOne Management Team
I flew to Dallas just to check out this car, and
hopefully drive back with it. Tanner was awesome. It was supposed to be later in the day but Tanner made it happen. I was on a mission and Tanner did
hopefully drive back with it. Tanner was awesome. It was supposed to be later in the day but Tanner made it happen. I was on a mission and Tanner did everything he could so I could drive away that day. Overall the experience at Ecarone was amazing and I couldn't be happier to buy this Porsche.
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by 718Tri
Other Employees Tagged:
Tanner Nguyen
Oct 15, 2024 -
eCarOne responded
Thank you so much for your amazing feedback! We’re thrilled to hear that you flew to Dallas with the goal of driving away with your new Porsche, and that Tanner was able to make it happen for you. It’s great to know that he went above and beyond to ensure you had a smooth and enjoyable experience.
We’re delighted that your overall experience at eCarOne was amazing. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Enjoy your new Porsche, and thank you again for choosing eCarOne!
Very clear, easy website, very nice people, Tanner was my
salesman, he was very detailed, I definitely recommend Ecarone to my friends
salesman, he was very detailed, I definitely recommend Ecarone to my friends
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by Oday Hatem
Other Employees Tagged:
Tanner Nguyen
Oct 15, 2024 -
eCarOne responded
Thank you so much for your wonderful review! We’re delighted to hear that you found our website clear and easy to navigate during your Mercedes purchase. It’s fantastic to know that Tanner provided you with detailed and friendly service.
We greatly appreciate your recommendation to your friends, and we’re here to assist them just as we did for you. If you have any questions or need assistance in the future, please feel free to reach out.
Enjoy your new Mercedes, and thank you again for choosing eCarOne!
I was very pleased that the process that the dealer and
the customer service representative who I work with were able to help me with. I was hesitant to buy a car that I had not seen myself and they help m
the customer service representative who I work with were able to help me with. I was hesitant to buy a car that I had not seen myself and they help me through the process and went over and above what was necessary. I have already requested that they keep an eye out for a specific type of vehicle that I will be looking for for my next purchase when we replace our second vehicle.
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by Rommec
Other Employees Tagged:
Zara Al-Shaibani, Elias Sahwani
Oct 15, 2024 -
eCarOne responded
Thank you so much for your wonderful review! We’re delighted to hear that you had a positive experience with Ash and our team during your purchase of the Audi. It’s great to know that we could help guide you through the process, especially with your initial hesitations.
We truly appreciate your trust in us, and we’re more than happy to keep an eye out for the specific type of vehicle you’re looking for when it’s time to replace your second vehicle. Your satisfaction is our priority, and we’re here to assist you every step of the way.
Enjoy your new Audi, and thank you again for choosing eCarOne! We look forward to helping you with your future purchases.
Absolutely wonderful!
Tanner was responsive, attentive, helpful, and patient. He worked to get my deal done and put me in the car I needed.
Tanner was responsive, attentive, helpful, and patient. He worked to get my deal done and put me in the car I needed.
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by Jhinebaugh
Other Employees Tagged:
Angela Britton, Tanner Nguyen
Oct 15, 2024 -
eCarOne responded
Thank you so much for your amazing feedback! We’re thrilled to hear that you had a wonderful experience with Tanner and our team. It’s great to know that Tanner’s responsiveness, attentiveness, and patience made a positive impact on your car-buying journey.
We strive to help our customers find the perfect vehicle, and we’re glad Tanner was able to get you into the BMW you needed. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Enjoy your new car, and thank you again for choosing eCarOne!
Adam was the best.
Incredible simple and smooth experience. This was my first time buying from ecarone and the next time I’m in the market, I’m coming to Adam.
Incredible simple and smooth experience. This was my first time buying from ecarone and the next time I’m in the market, I’m coming to Adam.
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by Willjenks523
Dec 17, 2024 -
eCarOne responded
Thank you for your kind words! We’re thrilled to hear that Adam made your first experience with eCarOne so simple and smooth. It’s great to know he earned your trust, and we can’t wait to welcome you back when you’re ready for your next BMW—or any vehicle.
Enjoy your new car, and don’t hesitate to reach out if you need anything!
Best regards,
The eCarOne Team
Super ez purchase.
Paul was great and very helpful. Ez finance process. Highly recommend ecarone. My Volvo is beautiful
Paul was great and very helpful. Ez finance process. Highly recommend ecarone. My Volvo is beautiful
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by fltguymk
Dec 17, 2024 -
eCarOne responded
Thank you for sharing your experience! We’re so glad to hear that Paul made your Volvo purchase super easy and that the financing process was smooth. It’s wonderful to know you’re loving your beautiful Volvo—what a great choice!
We truly appreciate your recommendation and are always here if you need anything in the future. Enjoy your new ride!
Best regards,
The eCarOne Team
Great buying experience.
Kim was awesome. We did the whole deal over email, texts and on the phone. They verified my trade once I got to the dealership. Then I signed paperwo
Kim was awesome. We did the whole deal over email, texts and on the phone. They verified my trade once I got to the dealership. Then I signed paperwork. Certainly a different buying experience.
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by BPMN7100
Dec 17, 2024 -
eCarOne responded
Thank you for sharing your experience! We’re thrilled to hear that Kim made your Mercedes purchase so smooth and seamless, even with the entire deal done through email, text, and phone. We pride ourselves on offering a hassle-free process, and we’re glad it stood out as a positive, unique experience for you.
Congratulations on your Mercedes, and we hope you’re loving every moment behind the wheel! If you need anything in the future, we’re here to help.
Best regards,
The eCarOne Team
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13 yrs, 4 mos
Arabic
