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Ray Butler
Ray Butler at Midstate Mitsubishi

Ray Butler

Dealer Principal

Midstate Mitsubishi

810 Washington St
Auburn, MA 01501

4.4
5 Reviews
4.4

5 Reviews

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5 Reviews of Ray Butler

March 29, 2026

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Employee Rating

Outstanding team no pressure sales above and beyond customer service this is my 4 purchase from them and could be happier thank you everyone from Midstate More

by Tom Germain
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Walker

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Apr 04, 2026

Midstate Mitsubishi responded

Thank you so much for taking the time to leave this amazing review, we truly appreciate your continued support! Our team at Midstate always strives to provide exceptional customer service and we're honored to have earned your business for the 4th time. Thank you again!

January 19, 2026

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Employee Rating

Everyone has great customer service and experience. I will only service my vehicle at this dealership More

by jmenard41
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Butler, Ashley Bertrand, Dan Los

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Jan 22, 2026

Midstate Mitsubishi responded

Thank you so much for your kind words! We strive to provide the best customer service and experience for all our clients. We are thrilled to have you as a loyal customer and look forward to servicing your vehicle again in the future

July 24, 2025

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I needed a car ASAP. I don't usually like dealerships. But everyone at Midstate me so easy change my mind. Ryan was terrific! More

by Catherine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Walker, Stephane Jovin, Ryan Kassatly, Brianna Butler

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Jul 26, 2025

Midstate Mitsubishi responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 20, 2025

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I love doing business at Midstate Mitsubishi. They truly make you feel like family there. I do all my service with them as well. More

by fillerjennifer4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Walker, Stephane Jovin, Brianna Butler, Ashley Bertrand, Dan Los

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Jun 22, 2025

Midstate Mitsubishi responded

Fillerjennifer4, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 25, 2025

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Employee Rating

Brian was dishonest with me. They tried to scam me into paying more than advertised price because I'm elderly (possibly). The owner then worked out numbers then didn't stand by More

by Colleendesrosier1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian Lindsey

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Jan 28, 2025

Midstate Mitsubishi responded

Dear Colleen, we are sorry to hear about your experience with Brian. We value our customers and strive for honesty and transparency in all our dealings. We apologize for any misunderstanding and would love the opportunity to make things right. Please reach out to us at 508-832-8886 so we can find a solution that works for both of us. -Jake Walker Business Development Manager 508-832-8886

Jan 28, 2025

Colleendesrosier1958 responded

I am sorry but i really dont feel like i can comfortably do business with a company where the owner did nothing after making promises. Then Brian stated i either accept the deal he has offered or they cannot do business with me. Brian went on vacation and i was dealing directly with the owner Ray. Yet Brian basically called me a liar saying Ray was not involved. Ray had offered me the vehicle for the advertised price, same trade amount and money down. Yet Brian said no that Ray was not involved. When i tried to explain things to him he hung up on me. How on earth does anyone do business with someone like that? Thank you COLLEEN

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