Ashley Dewaelsche

I bought a certified I7. I live about an hour and a half away but saw their pricing online which was better than the dealerships around me. I called the dealership and was c I live about an hour and a half away but saw their pricing online which was better than the dealerships around me. I called the dealership and was connected to Ashley Dewaelsche. I walked her through the car I was looking at, my trade and we essentially did the deal over the phone before I went to pick up the car. The experience from start to finish was fantastic. We negotiated a little, I told her where I wanted to be and she called me back within 30 mins and said they could do it. BMW's certified interest rate at 2.99 rivals competitive new car financing. Once I arrived to pick up the vehicle and finalize the deal she showed me the car in detail, took it on a test drive and inspected it and spent about 15 minutes in the finance office. After the purchase they have reached out several times to see if I have questions, make sure I was satisfied, etc. Litterally the best car buying experience I have ever had. The car itself in so far ahead of any car I have ever owned (I have owned north of 30 cars) The qualify of the car, the ride, the tech, has exceeded every expectation. The range for an electric vehicle of this size is just as good as the tesla I traded in. i cannot say enough good things about the professionalism and the personal touch of this dealership. No surprises, they did exactly what More

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Ashley was great to work with the from the 1st phone call to the final overview of my new X5. to the final overview of my new X5. More

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Purchased a new car from Ashley. She was so very helpful to us! I had a hard time picking a car & color I wanted! Suggested a white car & that sounded really nice to me! Ashley helpe She was so very helpful to us! I had a hard time picking a car & color I wanted! Suggested a white car & that sounded really nice to me! Ashley helped us with bringing a car from another place! When it came in & I saw it, it was a great fit for me! White car with a black interior! I drove away with a smile on my face! Everyone we dealt with at BMW was very kind & was willing to work with me till I found the perfect car! Thanks to all of u at BMW Ft Wayne! More

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Working with MINI of Fort Wayne was a great experience. Staff were extremely knowledgeable about product and made the purchase and trade-in process seamless. Staff were extremely knowledgeable about product and made the purchase and trade-in process seamless. More

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Ashley & Hunter were fantastic ! ! I so appreciated her professionalism, energy and knowledge ! Excellent customer service, and though I live in Indianapolis, I am forever a Kelly Min ! I so appreciated her professionalism, energy and knowledge ! Excellent customer service, and though I live in Indianapolis, I am forever a Kelly Mini fan now :) More

by Jeet R Verified Customer Verified Customer

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Great customer service, very kind, not pushy and efficient! They are very flexible and client oriented. efficient! They are very flexible and client oriented. More

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Ashley was amazing to deal with, quick to respond, listened to our needs and concerns and made us a deal we couldn’t say no too! Even after the sale she checked up on us making the car everything we t listened to our needs and concerns and made us a deal we couldn’t say no too! Even after the sale she checked up on us making the car everything we thought it would be. If she didn’t have an answer she would find out and get right back to us. 10 out of 10 experience with her and BMW! My wife and I are first time customers and will remain customers. More

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Since we're out of town, we called in to check for availability and inquire about scheduling a PPI the same day of our visit. Ashley was very accommodating from the beginning and made the entire proce availability and inquire about scheduling a PPI the same day of our visit. Ashley was very accommodating from the beginning and made the entire process as painless as possible. She patiently listened to our concerns and went out of her way to make sure our questions were answered for peace of mind with our purchase. We won't hesitate to return to this dealership the next time we're in the market. More

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My wife and I came up from Cincinnati to look at a certified X3 at BMW Ft. Wayne. We called to check availability before leaving and Ashley confirmed it was still available. Upon arriving, the beautif certified X3 at BMW Ft. Wayne. We called to check availability before leaving and Ashley confirmed it was still available. Upon arriving, the beautiful Phytonic blue X3 was sitting right out front. We met with Ashley and went on a short test drive and were impressed so we went back to the dealership to sign paperwork. Ashley made sure we were well taken care of the whole time. The finance guy was great too. Soon we were headed south with a certified BMW and are very pleased, thank you Ashley! More

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We drove from Indy to Fort Wayne because they had the car we wanted. Ashley was friendly, professional, patient and knowledgeable. After looking at the car we were originally interested in, we looked at two we wanted. Ashley was friendly, professional, patient and knowledgeable. After looking at the car we were originally interested in, we looked at two other models to see if they might be a better fit. Ashley was patient as we did so. The dealership is clean and well-appointed. We would take our new car there for service but it is a little too far. More

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