Ashley Foster | Page 2

Capital Toyota, Inc. responded

Thank you for your feedback and for choosing Capital Toyota as your dealership. We greatly appreciate your kind words and are delighted to hear that you have consistently experienced a high level of customer service and professionalism from our team. At Capital Toyota, we strive to create a welcoming and respectful environment for all our customers. We believe in treating every individual with dignity and respect, and it's wonderful to hear that you have felt this during your interactions with us. Our service department is dedicated to providing exceptional service to ensure the optimal performance and longevity of your vehicle. We're glad to know that you have found our service team to be friendly and professional. They are committed to delivering a seamless and efficient experience, from routine maintenance to more extensive repairs. We value your trust in us and are committed to maintaining the high standards of customer service that you have come to expect from Capital Toyota. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We are always here to help. Once again, thank you for your kind words and for being a valued customer of Capital Toyota. We look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you for your kind words and positive review of Capital Toyota! We greatly appreciate your feedback and are thrilled to hear about your exceptional experience with our dealership. We take great pride in offering a wide selection of vehicles to meet our customers' needs, and we're glad to hear that our selection met your expectations. Our sales team strives to provide excellent customer service, and we're thrilled to know that they delivered a great experience for you. We will pass along your compliments to Patrick Shadrick for his outstanding service. Additionally, we're delighted that you found our finance department to be outstanding. We understand that financing plays a crucial role in the car-buying process, and we're committed to ensuring a smooth and efficient experience for our customers. Lastly, we're pleased to hear that our service department provided exceptional service to you. Maintaining the reliability and performance of your vehicle is important to us, and our service team works diligently to meet our customers' needs. Thank you once again for your positive feedback. We truly value your business, and we're here to assist you with any future automotive needs you may have.

Capital Toyota, Inc. responded

Thank you for your kind feedback! We're delighted to hear that you have consistently experienced courteous and timely service at Capital Toyota. Our team understands the importance of providing exceptional customer service and ensuring that your service experience is both pleasant and efficient. We're glad to know that we have met your expectations in terms of timeliness and professionalism. Maintaining a clean and comfortable waiting room area is also a priority for us. We want you to feel at ease while you wait for your vehicle, and we're pleased to hear that our spacious and clean waiting room has contributed to your overall satisfaction. Thank you for choosing Capital Toyota and for your continued support. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We're here to help!

Capital Toyota, Inc. responded

Thank you for your wonderful feedback and for choosing Capital Toyota for your automotive needs. We are thrilled to hear that you had a great experience with our staff and consider our dealership to be exceptional in every aspect. Congratulations on your new 4Runner purchase! We are delighted that you are satisfied with your decision, and we appreciate your trust in us. Our team works hard to ensure that our customers have a seamless and enjoyable buying process, and we are glad that we were able to meet your expectations. It is also fantastic to hear that you have never encountered any issues. We strive to provide reliable vehicles and outstanding customer service, and we are thrilled that we have delivered on our promises. Your satisfaction and peace of mind are very important to us. Thank you again for your positive review. If there is anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We value your continued support and look forward to serving you in the future.