Ashley Hernandez | Page 16
Process Director/Customer Relations Director
Vernon Auto Group
3701 Highway 287 West
Vernon, TX 76384
Dealership Experience
16 yrs
263 Reviews
Write a Review263 Reviews of Ashley Hernandez
January 07, 2017
Best truck buying experience to date They post a bottom line price for the vehicles they sell. The salesman are not pushy, Scott allowed me to bring the truck inside the shop (it was sno They post a bottom line price for the vehicles they sell. The salesman are not pushy, Scott allowed me to bring the truck inside the shop (it was snowing) where it was warm so I could look it over. He was close by to answer any questions but professionally patient while I checked it out. They are a hassle free dealership and we're great to do business with. I will definitely buy from them again. More
Other Employees Tagged: Megan Glidden, Scott Proctor
January 03, 2017
Great,professional, no hassle Purchase Stephen Ybarra...was so friendly and accommodating through out our purchase from start to finish. With in minutes we gother a credit report and accept Stephen Ybarra...was so friendly and accommodating through out our purchase from start to finish. With in minutes we gother a credit report and accepted by a lender. Ashley was exceptional as well explaining the paperwork involved and so pleasant to work with. Other staff members assisted in pulling the pickup to the door for a test drive and detailing it. Our purchase was so quick and easy I have already started spreading the word Encouraging friends and family to make their next purchase from Vernon Auto Group. More
Other Employees Tagged: Steve Ybarra
January 02, 2017
Great Experience Nick Ware and the rest of the sales men and women at Vernon Auto Group were great to work with during the purchase of our new 2017 Chevy Suburban. The Nick Ware and the rest of the sales men and women at Vernon Auto Group were great to work with during the purchase of our new 2017 Chevy Suburban. They made sure someone was there to show us the vehicle (found online) when we were running behind schedule on traveling to town. We emailed back and forth about the vehicle for several days, as we live over 200 miles from Vernon. They gave us a great price on our new vehicle, and we are so happy with it! More
Other Employees Tagged: Chris Dunson , Nick Ware
January 01, 2017
First purchase with Vernon Auto Group Nick F was very attentive to my questions and responded promptly to my questions and changes to my offer. I will come back for my next vehicle. Nick F was very attentive to my questions and responded promptly to my questions and changes to my offer. I will come back for my next vehicle. More
Other Employees Tagged: Chris Dunson , Nicolas Fuentes
December 30, 2016
My experience I found a vehicle on the website , told them what I had to trade and they gave me a price over the phone for my trade in. I then drove down to the de I found a vehicle on the website , told them what I had to trade and they gave me a price over the phone for my trade in. I then drove down to the dealership and picked up my new truck after signing. Easy, fast and pain free. I will definitely be back. Thanks More
Other Employees Tagged: Nicolas Fuentes
December 29, 2016
We'll be returning customers!!! If you do not want to spend half to three quarters of your day going back and forth and haggling over numbers this is the place to go!!! Everything i If you do not want to spend half to three quarters of your day going back and forth and haggling over numbers this is the place to go!!! Everything is black and white because they offer the lowest prices around! I bought a GMC 2500 HD but there is not an option for that in the bottom of this review so I'll put it here More
Other Employees Tagged: Chris Dunson, Kyle Echols , Nick Ware
December 29, 2016
Good experience! We live in Iowa and happened upon Vernon Auto Group while browsing the internet. We found a vehicle we liked and thought the price looked very good, We live in Iowa and happened upon Vernon Auto Group while browsing the internet. We found a vehicle we liked and thought the price looked very good, so filled out the form to see what we could get for our trade. It turned out that truck sold, but we found another we liked, and were happy with the deal they put together, so decided to road trip to Texas! All was well until we had a major tire blowout just before we got there. We called Rodney and let him know what was going on, and he just wanted to make sure we were okay. For some reason google maps sent us to an empty lot on the other side of town but eventually we made it, and Rodney was at the door waiting for us. The truck we were buying was as advertised, and the adjustment on our trade was fair, considering the blowout bent a shock and they could not do an accurate test drive of our truck. We were a bit out of sorts between the blowout and getting lost, but everyone at Vernon was very nice, and the paperwork was easily handled. We forgot about the 500.00 deposit we had made, but this was refunded with no issues. We also received a couple of follow-up phone calls to make sure we were happy with our purchase. Is it a bit crazy to drive to Texas for a vehicle? Yes, maybe, but we did and were happy with the experience. And we know our 2014 GMC has not had two full winters of road treatment eating away at it. :) More
Other Employees Tagged: Rodney Haston
December 24, 2016
A Very Good Buying Experience I worked with Ryan Smith on trading my truck for a new one. I live 3 hours from Vernon, so I wanted a good experience and did not want to drive home I worked with Ryan Smith on trading my truck for a new one. I live 3 hours from Vernon, so I wanted a good experience and did not want to drive home in my old truck. We worked all of the agreement over the phone. I supplied numerous photos of my trade and the the exchange went well. One great aspect of this sale, Vernon AG did not have the vehicle I was seeking. However, they worked to find one and trade inventory with another dealership. the pricing and deal was very upfront and honest. the delivery, financing and so on went smooth considering they were very busy on the say I picked up my truck. I am very happy with all of Vernon Auto Group and plan to return the next time I need a vehicle. More
Other Employees Tagged: Cassie Cook, Ryan Smith
December 20, 2016
Great prices and very friendly staff. Vernon Auto Group made buying a new truck easy and effortless. Everything was ready when I got there, all I had to do was test drive and then sign the Vernon Auto Group made buying a new truck easy and effortless. Everything was ready when I got there, all I had to do was test drive and then sign the papers. It was a great experience. More
Other Employees Tagged: Kyle Echols , Nick Ware
December 18, 2016
Very helpful and very good communication, kept me up to date on everything I needed to know and worked very well with us. Would recommend them to others for sure and very good communication, kept me up to date on everything I needed to know and worked very well with us. Would recommend them to others for sure More
Other Employees Tagged: Robert Hammonds
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