Ashley Hernandez | Page 4
Process Director/Customer Relations Director
Vernon Auto Group
3701 Highway 287 West
Vernon, TX 76384
259 Reviews
Write a Review259 Reviews of Ashley Hernandez
April 10, 2020
2020 Ford F-350 Super Duty Pickup Excellent purchase experience and great customer service with Harroll Willett, Chase Maldonado, David Foster, and Ashley Hernandez in purchasing my 20 Excellent purchase experience and great customer service with Harroll Willett, Chase Maldonado, David Foster, and Ashley Hernandez in purchasing my 2020 Ford F-350 Super Duty P/K. I would highly recommend them. The process was convenient, streamlined, and customer oriented. Thank you. Justin Dunivan More
Other Employees Tagged: David Foster, Chase Maldonado, Harroll Willett
March 17, 2020
LEMON!!! Vernon auto group sold me a lemon on November 14th 2019 on February 7th 2020 I took my truck into a local Chevy dealership to get a oil change 3 weeks Vernon auto group sold me a lemon on November 14th 2019 on February 7th 2020 I took my truck into a local Chevy dealership to get a oil change 3 weeks later I get a call telling me I need a transmission i call vernon auto group back because I feel that since my truck was only 86 days old from purchasing it in Vernon auto group they should be held responsible for covering the cost to replace the transmission being they sold me a vehicle that had a faulty transmission. Vernon auto group is refusing to cover the cost of replacement and the extended warranty they sold me and didn't explain none of it to me just had me sign here and sign there just to get me out of there ASAP with the xxx vehicle they just sold me. And to top all that off at the time of purchase I was promised an oil change I get back to Oklahoma the next morning I go check the oil in the pickup I just purchased it's 3 quarts low they never made that right neither also no one will let me speak to a manager when I try to get this result I will never purchased a vehicle from them again and I will make sure I tell everybody I know it all over social media on how they are not a stand up dealership nor do they take care of their customers!! More
Other Employees Tagged: Rodney Haston , Stephanie Fernandez, David Foster
February 28, 2020
This is our 4th purchase from Vernon Auto group! You couldn't ask for more helpful people throughout the whole process. Any kind of concern was answered and taken care immediately. Jr Cavillio, has wor couldn't ask for more helpful people throughout the whole process. Any kind of concern was answered and taken care immediately. Jr Cavillio, has worked with us every time and when he wasn't there he left a very confident person to help us. Thank you Meagan for all your time and helping us out. We will for sure go back to Vernon Auto Group for our next purchase. More
Other Employees Tagged: Jr Calvillo, Megan Hernandez , David Foster
February 28, 2020
I would highly recommend the dealership great customer service I would shop here again and would recommend to anybody i know worth the 5 hour drive. service I would shop here again and would recommend to anybody i know worth the 5 hour drive. More
Other Employees Tagged: Jr Calvillo, Steve Ybarra , Chase Maldonado
January 16, 2020
This is my first time to purchase from Vernon Auto Group and has been the best experience and very painless. I am definitely a customer for life. They even delivered my new truck to me 530 miles away... Awe and has been the best experience and very painless. I am definitely a customer for life. They even delivered my new truck to me 530 miles away... Awesome!! More
Other Employees Tagged: Jr Calvillo , David Foster, Tikiesa Townsend
November 02, 2019
Our truck buying has been made easy with Vernon Auto Group. Mostly do to our sales person Brandon. He has made buying a pleasure. The last two truck we did shop around knowing Brandon would get us th Group. Mostly do to our sales person Brandon. He has made buying a pleasure. The last two truck we did shop around knowing Brandon would get us the best deal available. More
Other Employees Tagged: Brandon Mitchell
October 28, 2019
Easy long distance purchase. Vernon auto had the Wrangler Unlimited with the features I wanted, and they made it possible to buy from another part of the US. Everyone was very helpful over the phone, email a Unlimited with the features I wanted, and they made it possible to buy from another part of the US. Everyone was very helpful over the phone, email and text all the way through delivery follow ups. More
Other Employees Tagged: Jr Calvillo
August 20, 2019
Easy, Fast, Great Experience We had a wonderful experience with our purchase of a new truck from Vernon Auto Group thanks to Brandon and the rest of the staff. This experience wa We had a wonderful experience with our purchase of a new truck from Vernon Auto Group thanks to Brandon and the rest of the staff. This experience was quick and painless and saved us a lot of time. Delivery of the truck and the quick paperwork was also an added bonus. We will be buying all future vehicles from Vernon Auto Group! More
Other Employees Tagged: Brandon Mitchell
August 07, 2019
Great Buying Experience Great buying experience, Morgan Chavez, salesmen was very helpful in answering my questions and assisting in my purchase. I would recommend Vernon Au Great buying experience, Morgan Chavez, salesmen was very helpful in answering my questions and assisting in my purchase. I would recommend Vernon Auto and Morgan to anyone looking for a quality new or used Truck. More
Other Employees Tagged: Mark Dunson , Morgan Chavez, Anna Garcia , Miguel Granados, Martin Oronia
July 11, 2019
First time Ford Buyer & was the smoothest deal ive ever done This dealership is by far the smoothest and most professional dealership i have dealt with. It took them one request by me and they took care of the r This dealership is by far the smoothest and most professional dealership i have dealt with. It took them one request by me and they took care of the rest. Brandon, my salesman, made all of my wishes on my truck happen with no if, and's or but's. Took us about no longer than 5-10 minutes doing paper work. I recommend this dealership one thousand times over!! A big thank you to David Foster and Ashley Hernandez for the constant follow ups and just amazing customer support. More
Other Employees Tagged: David Foster, Brandon Mitchell