Ashley Hernandez | Page 4
Process Director/Customer Relations Director
Vernon Auto Group
3701 Highway 287 West
Vernon, TX 76384
Dealership Experience
16 yrs
263 Reviews
Write a Review263 Reviews of Ashley Hernandez
June 10, 2020
Vernon Auto Group was a wonderful and unique experience in purchasing my new Ford truck. Brandon met all my expectations and helped get prompt answers to several questions. Made it fun to buy, without an in purchasing my new Ford truck. Brandon met all my expectations and helped get prompt answers to several questions. Made it fun to buy, without any pressure or anxiety. At home delivery was a nice option I took advantage of. More
Other Employees Tagged: Kay Lynn Rodriquez , Brandon Mitchell
May 01, 2020
Megan was great! Dealership was quick and responsive throughout the entire process. Made the online buying process easy and convenient. Would recommend to potential buyers. throughout the entire process. Made the online buying process easy and convenient. Would recommend to potential buyers. More
Other Employees Tagged: Jr Calvillo, Megan Hernandez , Chase Maldonado
April 30, 2020
Everyone involved in my 'new to me' car purchase made it so effortless. The staff is knowledgeable and made this experience quick and easy. Kaylynn got me in and out quickly! She's amazing to work with. so effortless. The staff is knowledgeable and made this experience quick and easy. Kaylynn got me in and out quickly! She's amazing to work with. More
Other Employees Tagged: Steve Ybarra , Kaylynn Rodriquez
April 17, 2020
Excellent Experience Glad to have a great dealership locally and to deal with local people. Great selection and prices. Good communication throughout the process. Trans Glad to have a great dealership locally and to deal with local people. Great selection and prices. Good communication throughout the process. Transparent and easy. Thank You Vernon Auto Group. More
Other Employees Tagged: Jr Calvillo, Kyle Echols, Megan Hernandez , Ralph Arteaga
April 10, 2020
2020 Ford F-350 Super Duty Pickup Excellent purchase experience and great customer service with Harroll Willett, Chase Maldonado, David Foster, and Ashley Hernandez in purchasing my 20 Excellent purchase experience and great customer service with Harroll Willett, Chase Maldonado, David Foster, and Ashley Hernandez in purchasing my 2020 Ford F-350 Super Duty P/K. I would highly recommend them. The process was convenient, streamlined, and customer oriented. Thank you. Justin Dunivan More
Other Employees Tagged: David Foster, Chase Maldonado, Harroll Willett
March 17, 2020
LEMON!!! Vernon auto group sold me a lemon on November 14th 2019 on February 7th 2020 I took my truck into a local Chevy dealership to get a oil change 3 weeks Vernon auto group sold me a lemon on November 14th 2019 on February 7th 2020 I took my truck into a local Chevy dealership to get a oil change 3 weeks later I get a call telling me I need a transmission i call vernon auto group back because I feel that since my truck was only 86 days old from purchasing it in Vernon auto group they should be held responsible for covering the cost to replace the transmission being they sold me a vehicle that had a faulty transmission. Vernon auto group is refusing to cover the cost of replacement and the extended warranty they sold me and didn't explain none of it to me just had me sign here and sign there just to get me out of there ASAP with the xxx vehicle they just sold me. And to top all that off at the time of purchase I was promised an oil change I get back to Oklahoma the next morning I go check the oil in the pickup I just purchased it's 3 quarts low they never made that right neither also no one will let me speak to a manager when I try to get this result I will never purchased a vehicle from them again and I will make sure I tell everybody I know it all over social media on how they are not a stand up dealership nor do they take care of their customers!! More
Other Employees Tagged: Rodney Haston , Stephanie Fernandez, David Foster
February 29, 2020
I would highly recommend the dealership great customer service I would shop here again and would recommend to anybody i know worth the 5 hour drive. service I would shop here again and would recommend to anybody i know worth the 5 hour drive. More
Other Employees Tagged: Jr Calvillo, Steve Ybarra , Chase Maldonado
February 28, 2020
This is our 4th purchase from Vernon Auto group! You couldn't ask for more helpful people throughout the whole process. Any kind of concern was answered and taken care immediately. Jr Cavillio, has wor couldn't ask for more helpful people throughout the whole process. Any kind of concern was answered and taken care immediately. Jr Cavillio, has worked with us every time and when he wasn't there he left a very confident person to help us. Thank you Meagan for all your time and helping us out. We will for sure go back to Vernon Auto Group for our next purchase. More
Other Employees Tagged: Jr Calvillo, Megan Hernandez , David Foster
January 17, 2020
This is my first time to purchase from Vernon Auto Group and has been the best experience and very painless. I am definitely a customer for life. They even delivered my new truck to me 530 miles away... Awe and has been the best experience and very painless. I am definitely a customer for life. They even delivered my new truck to me 530 miles away... Awesome!! More
Other Employees Tagged: Jr Calvillo , David Foster, Tikiesa Townsend
November 02, 2019
Our truck buying has been made easy with Vernon Auto Group. Mostly do to our sales person Brandon. He has made buying a pleasure. The last two truck we did shop around knowing Brandon would get us th Group. Mostly do to our sales person Brandon. He has made buying a pleasure. The last two truck we did shop around knowing Brandon would get us the best deal available. More
Other Employees Tagged: Brandon Mitchell

