Ashley Hernandez | Page 3

Purchased 2012 FJ Cruiser Great service from the crew that helped me. My only complaint is when I got my FJ home, it was not thoroughly detailed! Disappointed there! Great service from the crew that helped me. My only complaint is when I got my FJ home, it was not thoroughly detailed! Disappointed there! More

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If you needing vehicle make sure you ask for Rodney. He will help you with whatever you need or want. Thanks for all the help. will help you with whatever you need or want. Thanks for all the help. More

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2nd Vehicle Purchase This is the 2nd vehicle I have purchased from Brandon and the entire was great again. Very easy to work with and responsive to my endless questions! This is the 2nd vehicle I have purchased from Brandon and the entire was great again. Very easy to work with and responsive to my endless questions! More

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great experience Megan Hernandez was great with getting me in the perfect vehicle to drive back and forth in to work comfortably. This is my 3rd time buying from this Megan Hernandez was great with getting me in the perfect vehicle to drive back and forth in to work comfortably. This is my 3rd time buying from this dealership and the buying process is easier every time. More

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My husband and I looks for many places for a truck that we really wanted and never got the right help! Vernon team is that best about helping you out and giving you a good deal and satisfaction. Honest we really wanted and never got the right help! Vernon team is that best about helping you out and giving you a good deal and satisfaction. Honestly we made the right decision with purchasing our brand new truck at Vernon! Thank you ! More

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Great selection, great prices Gary was wonderful to work with and they made the process very simple to buy the perfect truck. It was well worth making the deal over the phone. Gary was wonderful to work with and they made the process very simple to buy the perfect truck. It was well worth making the deal over the phone. More

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Rodney is an outstanding asset to VAG! He made the whole process of purchasing a new vehicle so easy & the customer service is top notch! I will always return to Vernon Auto Group for future purchases. Vern process of purchasing a new vehicle so easy & the customer service is top notch! I will always return to Vernon Auto Group for future purchases. Vernon is blessed to have such an excellent & convenient dealership to find exactly what you want. Shop local & you will find the best deal with down home hospitality. I’m 100% satisfied with the entire process!! More

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I could not be more disappointed with my experience from start to finish. Steve the salesman was not only difficult to work with in the beginning, but wanted nothing to do with me during my call after the s start to finish. Steve the salesman was not only difficult to work with in the beginning, but wanted nothing to do with me during my call after the sale. Neither he or Ralph would assist me in the purchase of a replacement for the truck I bought which quickly broke down. Steve, along with David and Miguel high pressured me by telling me I couldn't use the preapproval I had at the same bank they use. The interest rate they got me is 1.5% higher than the loan I got for the next truck I bought after the one they sold me broke down in less than 300 miles. Ashley seemed to care at first but in the end stayed true to Vernon's business model and disappeared before actually helping me. Finally after repeatedly emailing and leaving messages for Ralph, I bought another truck through my local dealership. I am thoroughly disappointed with the customer service provided by everyone involved in the transaction besides the delivery driver. Trevor Thiel More

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Very good service from Steve Ybarra. He was very helpful, Knowledgeable with whatever questions I had, very pleasant to talk to. Kaylynn was also very good and helpful. Ashley is again very good and helpful. Knowledgeable with whatever questions I had, very pleasant to talk to. Kaylynn was also very good and helpful. Ashley is again very good and helpful. Alex and Noah were also very professional and helpful. Overall this has been a Very Good experience for My first truck buy over the phone. More

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James wasVery helpful. Answered all our questions. Still helping us today with questions. Made it easy to buy the pickup. Would recommend Vernon Auto Group to all & highly recommend James Bailey as a top n helping us today with questions. Made it easy to buy the pickup. Would recommend Vernon Auto Group to all & highly recommend James Bailey as a top notch salesman. All depts we worked with were nice and answered all our questions. Another job well done More

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