Ashley Hernandez | Page 3

My husband and I looks for many places for a truck that we really wanted and never got the right help! Vernon team is that best about helping you out and giving you a good deal and satisfaction. Honest we really wanted and never got the right help! Vernon team is that best about helping you out and giving you a good deal and satisfaction. Honestly we made the right decision with purchasing our brand new truck at Vernon! Thank you ! More

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Rodney is an outstanding asset to VAG! He made the whole process of purchasing a new vehicle so easy & the customer service is top notch! I will always return to Vernon Auto Group for future purchases. Vern process of purchasing a new vehicle so easy & the customer service is top notch! I will always return to Vernon Auto Group for future purchases. Vernon is blessed to have such an excellent & convenient dealership to find exactly what you want. Shop local & you will find the best deal with down home hospitality. I’m 100% satisfied with the entire process!! More

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Great selection, great prices Gary was wonderful to work with and they made the process very simple to buy the perfect truck. It was well worth making the deal over the phone. Gary was wonderful to work with and they made the process very simple to buy the perfect truck. It was well worth making the deal over the phone. More

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I could not be more disappointed with my experience from start to finish. Steve the salesman was not only difficult to work with in the beginning, but wanted nothing to do with me during my call after the s start to finish. Steve the salesman was not only difficult to work with in the beginning, but wanted nothing to do with me during my call after the sale. Neither he or Ralph would assist me in the purchase of a replacement for the truck I bought which quickly broke down. Steve, along with David and Miguel high pressured me by telling me I couldn't use the preapproval I had at the same bank they use. The interest rate they got me is 1.5% higher than the loan I got for the next truck I bought after the one they sold me broke down in less than 300 miles. Ashley seemed to care at first but in the end stayed true to Vernon's business model and disappeared before actually helping me. Finally after repeatedly emailing and leaving messages for Ralph, I bought another truck through my local dealership. I am thoroughly disappointed with the customer service provided by everyone involved in the transaction besides the delivery driver. Trevor Thiel More

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Very good service from Steve Ybarra. He was very helpful, Knowledgeable with whatever questions I had, very pleasant to talk to. Kaylynn was also very good and helpful. Ashley is again very good and helpful. Knowledgeable with whatever questions I had, very pleasant to talk to. Kaylynn was also very good and helpful. Ashley is again very good and helpful. Alex and Noah were also very professional and helpful. Overall this has been a Very Good experience for My first truck buy over the phone. More

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James wasVery helpful. Answered all our questions. Still helping us today with questions. Made it easy to buy the pickup. Would recommend Vernon Auto Group to all & highly recommend James Bailey as a top n helping us today with questions. Made it easy to buy the pickup. Would recommend Vernon Auto Group to all & highly recommend James Bailey as a top notch salesman. All depts we worked with were nice and answered all our questions. Another job well done More

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Vernon Auto Group was a wonderful and unique experience in purchasing my new Ford truck. Brandon met all my expectations and helped get prompt answers to several questions. Made it fun to buy, without an in purchasing my new Ford truck. Brandon met all my expectations and helped get prompt answers to several questions. Made it fun to buy, without any pressure or anxiety. At home delivery was a nice option I took advantage of. More

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Megan was great! Dealership was quick and responsive throughout the entire process. Made the online buying process easy and convenient. Would recommend to potential buyers. throughout the entire process. Made the online buying process easy and convenient. Would recommend to potential buyers. More

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Everyone involved in my 'new to me' car purchase made it so effortless. The staff is knowledgeable and made this experience quick and easy. Kaylynn got me in and out quickly! She's amazing to work with. so effortless. The staff is knowledgeable and made this experience quick and easy. Kaylynn got me in and out quickly! She's amazing to work with. More

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Excellent Experience Glad to have a great dealership locally and to deal with local people. Great selection and prices. Good communication throughout the process. Trans Glad to have a great dealership locally and to deal with local people. Great selection and prices. Good communication throughout the process. Transparent and easy. Thank You Vernon Auto Group. More

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