Ashley Hornung | Page 10

Work was performed as requested. Dissatisfied that my car wasn’t washed even though they asked me if I wanted it done. Dissatisfied that my car wasn’t washed even though they asked me if I wanted it done. More

by SJJRG Verified Customer Verified Customer

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Fantastic customer service. Work performed on car was done quickly and efficiently. I highly recommend this dealer ship to anyone considering purchasing or getting service don Work performed on car was done quickly and efficiently. I highly recommend this dealer ship to anyone considering purchasing or getting service done to their vehicles. First class second to none. More

by prepet7 Verified Customer Verified Customer

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Very helpful and easy to communicate with! Answered all our questions and provided excellent recommendations. Answered all our questions and provided excellent recommendations. More

by kim.ruffer Verified Customer Verified Customer

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3 hours for a recommended 5000 service warranty work on a new vehicle is unacceptable. Multi point check, software update, tire rotation, brake inspection, oil and filter change. Too long. new vehicle is unacceptable. Multi point check, software update, tire rotation, brake inspection, oil and filter change. Too long. More

by cybersly007 Verified Customer Verified Customer

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Many thanks for helping us during or visit. The service centers well run, effective , efficient and clean! The Galen family from Memphis The service centers well run, effective , efficient and clean! The Galen family from Memphis More

by This survey is getting too long Verified Customer Verified Customer

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Did not talk to her… either on drop off or pick up. I understand she was with someone or somewhere when I got there. I don’t know where she was when it was done. I didn’t talk to anyone about the servi I understand she was with someone or somewhere when I got there. I don’t know where she was when it was done. I didn’t talk to anyone about the service .. just here’s the bill. I was a little surprised. Not enough to keep me away. More

by kquilts23 Verified Customer Verified Customer

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Everyone at the dealership was very professional. At the same time they made you feel as if you were the only customer there. I was pleased and very satisfied with the level of service I received. I At the same time they made you feel as if you were the only customer there. I was pleased and very satisfied with the level of service I received. I would definitely recommend Germain Lexus to others. More

by DARYL.REYNOLDS Verified Customer Verified Customer

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Seems like they value customers and relationships. Ashley does a good job for her customers. Ashley does a good job for her customers. More

by blakeh Verified Customer Verified Customer

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I always receive friendly service in comfortable surroundings. Everything is explained thoroughly. The staff goes the extra mile. surroundings. Everything is explained thoroughly. The staff goes the extra mile. More

by DIANEHERMANN Verified Customer Verified Customer

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Jack Wier, Product Specialist, is very good, honest and willing to do nearly anything that you expect from a luxury car dealership. I am happy to have worked with Jack and highly recommend him. willing to do nearly anything that you expect from a luxury car dealership. I am happy to have worked with Jack and highly recommend him. More

by DDUNTON Verified Customer Verified Customer

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