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Ashley Hornung
Ashley Hornung | Page 10
Service Advisor
Germain Lexus of Easton
4130 Morse Crossing
Columbus, OH 43219
104 Reviews
104 Reviews
Write a ReviewDealership Experience
1 yr, 7 mos
Industry Experience
11 yrs, 9 mos
Specialties & Trainings
Senior certified
104 Reviews of Ashley Hornung
July 11, 2025
Ashley was very helpful and friendly. The service was on time and also very thorough. The service was on time and also very thorough. More
by CHRISHAINES
Verified CustomerOther Employees Tagged: Grant Garrison, Joshua Barnes, Kevin Daniels, Donna Mogavero, Jeff Hathcock, Nathan Spencer, Jorden Ford
July 06, 2025
Some staff very customer service oriented and knowledgeable - others not as much, Great facility if you wait while your vehicle is serviced. knowledgeable - others not as much, Great facility if you wait while your vehicle is serviced. More
by Natalia Harris
Other Employees Tagged: Grant (very helpful), Joshua Spauldi (very helpful-I also observed him assisting others & he was equally helpful and cordial).
July 04, 2025
Very incurring, with their professional , and hospitality, Thank you for,, many years of good service !!! hospitality, Thank you for,, many years of good service !!! More
by Mrlek7
Other Employees Tagged: Grant Garrison, Joshua Barnes, Kevin Daniels, Donna Mogavero, Jeff Hathcock, Nathan Spencer, Jorden Ford
July 01, 2025
Competent, reliable and trustworthy. Germain Lexus of Easton helped me to fix my 2017 Lexus Rx350 major oil leakage issue and my vehicle is running fine. Thank you. Germain Lexus of Easton helped me to fix my 2017 Lexus Rx350 major oil leakage issue and my vehicle is running fine. Thank you. More
by ayooadesam
June 30, 2025
Lexus accused me of doing something with the steering wheel that I didn’t do to my car and then they wouldn’t own up to their responsibility of causing the problem. Appears the sales and technical depts wheel that I didn’t do to my car and then they wouldn’t own up to their responsibility of causing the problem. Appears the sales and technical depts were covering up their mistake. They are riding that line of being unethical with a smile on their face. They lost my respect when they just didn’t own it. All over a $150 which they were only willing to absorb half and l paid the other half. If I were a man I wonder how the conversation would have gone! More
by susan36
Other Employees Tagged: Josh Miller, Grant Garrison
June 24, 2025
Customer service experience is always great! They make sure your questions are answered throughlly. No issues They make sure your questions are answered throughlly. No issues More
by DGSR32
Other Employees Tagged: Nathan Spencer
June 13, 2025
Good location, nice clean facility, knowledgeable staff, efficient service great communication of progress being made on your vehicle, very nice new loaner vehicles efficient service great communication of progress being made on your vehicle, very nice new loaner vehicles More
by wdjaleonard
June 13, 2025
Years of Excellent Service! Seriously, staff are friendly, honest and take great care of our Lexus! 168,000 miles and running as good as ever! Seriously, staff are friendly, honest and take great care of our Lexus! 168,000 miles and running as good as ever! More
by MFISHERWV
Other Employees Tagged: Dakota
June 10, 2025
Complicated situation but they recommended and completed work that was previously done by the previous owner only 6k miles ago. Unfortunate, they should have noticed the work was already done. work that was previously done by the previous owner only 6k miles ago. Unfortunate, they should have noticed the work was already done. More
by Dleland17
