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Ashley Hornung
Ashley Hornung at Germain Lexus of Easton

Ashley Hornung

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.7
122 Reviews
4.7

122 Reviews

Write a Review

Dealership Experience

1 yr, 11 mos

Industry Experience

12 yrs, 1 mo

Specialties & Trainings

Senior certified

122 Reviews of Ashley Hornung

July 29, 2026

Dealership Rating
Employee Rating

Was pleasantly & warmly greeted upon arrival by all. Car completed service visit in a nice timely manner with good communication More

by Civrup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes, Kevin Daniels, Donna Mogavero, Jeff Hathcock, Jorden Ford

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Jul 30, 2026

Germain Lexus of Easton responded

We love hearing this! Thank you for choosing Germain Lexus of Easton and sharing your support. See you next time!

July 25, 2026

Dealership Rating
Employee Rating

Ashley is wonderful. Took care of all my issues. Love the service there and my car More

by Sugarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 27, 2026

Germain Lexus of Easton responded

Thanks so much for sharing this glowing review with our team at Germain Lexus of Easton! Ashley will be thrilled to hear that her service stands out.

July 23, 2026

Dealership Rating
Employee Rating

Quality service, from the folks who greet you outside to the folks at the desk to the service techs. More

by Anguilla52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

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Jul 24, 2026

Germain Lexus of Easton responded

We are so grateful for your five stars and kind words! Thank you from all of us at Germain Lexus of Easton!

July 22, 2026

Dealership Rating
Employee Rating

The service there is Top Tier, Communication is key and Ashley my service agent kept me well informed on what was going on on with my Ls460. Thanks guys More

by MontDee$
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2026

Germain Lexus of Easton responded

Thank you for your kind review of Ashley and the team! We appreciate your support and your business! -Germain Lexus of Easton

July 21, 2026

Dealership Rating
Employee Rating

Excellent service - all employees are very pleasant and professional. The waiting are is nice also. More

by tlhb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2026

Germain Lexus of Easton responded

Thank you for your confidence in Germain Lexus of Easton! We appreciate your business.

July 11, 2026

Dealership Rating
Employee Rating

Wonderful experience from beginning to end. The Check In process is so smooth and my Advisor Ashley Hornung was great to work with. Her recommendations were on point and appreciated. First Clas More

by Jack A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hathcock

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Jul 13, 2026

Germain Lexus of Easton responded

Jack, thank you for the glowing review! We are so glad Ashley made the process smooth and enjoyable. Your recommendation means a lot to us! -Germain Lexus of Easton

July 07, 2026

Dealership Rating
Employee Rating

Ashley does a wonderful job. She is very knowledgeable and friendly. I think the dealership lis working hard to improve my option. More

by KEARNSJ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

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Jul 07, 2026

Germain Lexus of Easton responded

We're thrilled to hear that Ashley provided such a knowledgeable and friendly experience! Your feedback means a lot to us, and we'll be sure to share your kind words with her. Thank you for choosing Germain Lexus of Easton!

July 03, 2026

Dealership Rating
Employee Rating

This dealership has excellent customer service. Very polite, friendly and explained to me everything I needed to know. More

by Sonya thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Scott

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Jul 06, 2026

Germain Lexus of Easton responded

Hi Sonya! We are very happy to hear our team was friendly, polite, and informative during your visit. Thank you for choosing Germain Lexus of Easton!

June 04, 2026

Dealership Rating
Employee Rating

Lexus auto & service are expensive. But we have good luck with Lexus. Employees stay a long time. That seems positive. More

by sdouglas7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes, Kevin Daniels, Donna Mogavero, Jeff Hathcock, Jorden Ford , Nathan Spencer

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Jun 05, 2026

Germain Lexus of Easton responded

We are glad to hear you have been so well taken care of here at Germain Lexus of Easton. We appreciate your repeat business and we hope to see you again down the road.

June 03, 2026

Dealership Rating
Employee Rating

As always, service was excellent ! ! From initial appointment to check in , then service were all professional and without any surprises. I cannot ask for anything more . More

by ikimhoo1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 04, 2026

Germain Lexus of Easton responded

Thank you for sharing your feedback about your consistent and professional experiences with our service team at Germain Lexus of Easton. We look forward to seeing you next time. Take care!

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