Ashley Lake | Page 2

Toyota Camry Ashley Lake was very knowledgeable and courteous when showing us the Camry. He explained all the features to us with ease. He certainly wasn't a "pu Ashley Lake was very knowledgeable and courteous when showing us the Camry. He explained all the features to us with ease. He certainly wasn't a "pushy" salesman and we appreciated that. We had no intentions of buying a car when we visited that dealership (just looking). However, we were happy with the features and also thought the price was reasonable. Unfortunately we did not buy the extended warranty. Since the car is under warranty for 3 years, we couldn't see paying for it again. Had the extended warranty been offered for the period after the 3 years, we would have considered it. All in all, it was a pleasant experience and we know we can depend on Phillips Toyota for any help in the future. More

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New car purchase Have purchased a number of cars from Ashley Lake at this dealership. He is a pleasure to work with and a true professional. When we got our new insura Have purchased a number of cars from Ashley Lake at this dealership. He is a pleasure to work with and a true professional. When we got our new insurance bill this year, being seniors here in Florida is expensive, we decided it was time to go to having one car. Ashley worked with us on trade in values and found us the car in the color we wanted with just enough extras that worked for us. Thanks again for a great experience! More

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Great Experience Best experience we have ever had when buying a new car. The salesperson was very upfront on all matters, especially the figures. No high pressured s Best experience we have ever had when buying a new car. The salesperson was very upfront on all matters, especially the figures. No high pressured sales pitch either. Very nice dealership to deal with. More

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Great Service With No Pressure We have dealt with Ashley Lake for both of our Avalon Purchases. Our recent purchase of a 2019 Avalon was handled with the same professionalism always We have dealt with Ashley Lake for both of our Avalon Purchases. Our recent purchase of a 2019 Avalon was handled with the same professionalism always expected from Philips Toyato . More

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Horrible!!!! Was completely lied to over the phone. My sales person Ashley was great but everything else was a complete nightmare. Shame on you toyota!!!! We left Was completely lied to over the phone. My sales person Ashley was great but everything else was a complete nightmare. Shame on you toyota!!!! We left with a car but one that neither one of us wanted and then as we get going down the road it does not even have the features that it was said to have. More

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Phillips Toyota Staff treats You Well The year old change in the GM has resulted in some positive changes/improvements. Phillips staff are professional, courteous and responsive to custom The year old change in the GM has resulted in some positive changes/improvements. Phillips staff are professional, courteous and responsive to customer service indications. The service department is managed by a long tenured professional. My recent buy was smooth and without any pressure. I was able to leave with their best offer for my consideration. More

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A good experience with salesperson I felt that paperwork was rushed and not reviewed as closely as it should have been. Had to connect with the dealership twice after my purchase to get I felt that paperwork was rushed and not reviewed as closely as it should have been. Had to connect with the dealership twice after my purchase to get information clarified on documents, especially title and registration forms, the two most important. Perhaps had it not been 'end of the month', it wouldn't have been so rushed. More

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Excellent experience purchasing new 2018 Toyota Tacoma. Ashley, Wes and Dennis were extremely knowledgeable on all the model variations and newest features on the new 2018 Toyota Tacoma which enabled me to Ashley, Wes and Dennis were extremely knowledgeable on all the model variations and newest features on the new 2018 Toyota Tacoma which enabled me to select the model and options that best met my needs. The vehicle test drive, negotiations, final purchase and dash features training on this new truck were all stress free. This was the best new vehicle purchase I have ever had. Vince L. More

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New Prius! Good service, all around. Knowledgeable, honest. Got a good price as well., Knew details that I needed to know about hybrids, batteries, mileage, p Good service, all around. Knowledgeable, honest. Got a good price as well., Knew details that I needed to know about hybrids, batteries, mileage, paint protection. More

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I was totally at ease leasing my car with Phillips. Both Ashley and Tom went out of their way to make me feel comfortable and at ease. I didn't feel I was being rushed into something I didn't exactly w Both Ashley and Tom went out of their way to make me feel comfortable and at ease. I didn't feel I was being rushed into something I didn't exactly want. There was absolutely no pressure and after the paperwork was all done I felt confident I made the right choices. Thanks Ashley and Tom! More

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