Ashley Neely
Ashley Neely at Ken Ganley Ford Norton

Ashley Neely | Page 2

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
126 Reviews
4.8

126 Reviews

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126 Reviews of Ashley Neely

July 18, 2026

Dealership Rating
Employee Rating

Great customer service The girl in customer service went above and beyond to help me. She represents the dealership greatly. More

by Nancy
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Jul 18, 2026

Ken Ganley Ford Norton responded

It’s great to learn that Ashley went out of her way during your Ford Expedition service. We’re thrilled she could provide such attentive assistance and ensure everything went smoothly. Thanks for highlighting her dedication.

July 18, 2026

Dealership Rating
Employee Rating

Very very nice people work there. All t h e service writers are very knowledgeable about Ford cars More

by ediestudy47
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Jul 18, 2026

Ken Ganley Ford Norton responded

Thank you for your kind words about our service writers. It’s great to know they could provide knowledgeable care for your Ford Edge. Please reach out to Ashley if you need anything else.

July 17, 2026

Dealership Rating
Employee Rating

Service was great and the vehicle is running great. Ashley was easy to deal with. She was very helpful in getting the parts order and put on in a timely manner. More

by tomlucey08
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Jul 17, 2026

Ken Ganley Ford Norton responded

Delighted to hear your Ford Expedition Max is running smoothly after service. Ashley will be pleased her efforts to secure and install the parts promptly made everything easy for you. Thank you for trusting us with your vehicle.

July 17, 2026

Dealership Rating
Employee Rating

Always have received great service. Friendly, professional and provides fast service. Have taken my vehicles there for the last 6 years. More

by Missylea
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Jul 17, 2026

Ken Ganley Ford Norton responded

Thank you for trusting us with your Ford Explorer for the past six years. Ashley and our team are glad to deliver friendly, professional, and fast service each time. We look forward to assisting you again.

July 16, 2026

Dealership Rating
Employee Rating

Ashley answered all of our questions prior to the service and then after as well. We were very pleased with the time it took as well. More

by JTKRUG43
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Jul 16, 2026

Ken Ganley Ford Norton responded

Thank you for the 5-star rating. We’re delighted Ashley answered all of your questions before and after service and that we finished it quickly. Let us know if you need anything else for your Ford.

July 16, 2026

Dealership Rating
Employee Rating

Have always received first class treatment at the facility Appreciate the honesty and professionalism on every visit. More

by Coiner27
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Jul 16, 2026

Ken Ganley Ford Norton responded

It’s wonderful to know that each visit for your Ford Taurus service feels first class. We’re grateful for your recognition of the team’s honesty and professionalism. Ashley and the entire crew look forward to assisting you next time.

July 15, 2026

Dealership Rating
Employee Rating

Thanks I came, you serviced my truck and you washed my truck, you rotated my ears all while I watched friends. Thanks again. And for sure... 5 STARS ! More

by bsheaffer55.bs
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Jul 16, 2026

Ken Ganley Ford Norton responded

Thank you for bringing your Ford F-150 in for service and wash. We’re glad we could take care of everything while you enjoyed watching Friends. Thank you for the five stars.

Jul 17, 2026

Ken Ganley Ford Norton responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2026

Dealership Rating
Employee Rating

I got a call from the service department informing me of a recall notice. They helped me make an appointment. There time estate was right on. I was ever happy with my interaction with Ken Ganley dealershi More

by jhevener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Jul 12, 2026

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 04, 2026

Dealership Rating
Employee Rating

Very helpful and addressed all my concerns Handled all my recalls and is very knowledgeable More

by Lorin
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Jul 04, 2026

Ken Ganley Ford Norton responded

Thank you for sharing your experience. We’re pleased our team could resolve your concerns and manage your Ford Bronco recalls with expertise. Please reach out if we can help you in the future.

July 01, 2026

Dealership Rating
Employee Rating

Always friendly, professional, and delivers what is promised. Nice waiting area with plenty of coffee. More

by Jcstnnet
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Jul 01, 2026

Ken Ganley Ford Norton responded

Thrilled that Ashley provided friendly, professional service for your Ford Explorer and met your expectations. We’re glad the waiting area and coffee made your visit comfortable.

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