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Ashley Neely

Overview Reviews (96) Inventory (193)

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Ashley Neely

Ashley Neely | Page 2

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8

96 Reviews

Overview Reviews (96) Inventory (193)

4.8

96 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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96 Reviews of Ashley Neely

May 01, 2026

Dealership Rating

Employee Rating

Professional crew and very courteous staff Did a great job on my Explorer, she looks awesome job on my Explorer, she looks awesome More

by JBKB127

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ashley Neely

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May 01, 2026 -

Ken Ganley Ford Norton responded

It’s wonderful to hear our team provided professional and courteous service on your Ford Explorer. We’re thrilled that your Explorer looks fantastic after the work. Thank you for bringing it in.

April 25, 2026

Dealership Rating

Employee Rating

Very professional work. Will definitely do business with again. Very good communication. Always kept me informed of everything Will definitely do business with again. Very good communication. Always kept me informed of everything More

by dye959

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Worthington

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Apr 25, 2026 -

Ken Ganley Ford Norton responded

Thank you for trusting us with your Ford and for noting the professional work. We’re glad our team kept you informed throughout the service and look forward to working with you again.

April 17, 2026

Dealership Rating

Employee Rating

Scott Spath at Ken Ganley ford is excellent at his job. He keeps you informed every step. The mechanic did a excellent job on my truck, in fact, everyone I came into contact with was very kind and respectf He keeps you informed every step. The mechanic did a excellent job on my truck, in fact, everyone I came into contact with was very kind and respectful. I would recommend Ken ganley ford Barberton to everyone,in fact I have a gmc canyon and when I need work done to it I will take it to Ken ganley ford Barberton. Thanks again Scott Spath and everyone at Ken Ganley ford, GREAT JOB !!!! More

by gpamer1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Craig Douglas, John Kirchenbauer, Fulton Benya, Scott Spath, Brianna Worthington, Mike Robinson, Alan Kinnaird

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Apr 17, 2026 -

Ken Ganley Ford Norton responded

Thanks for trusting us with your Ford Ranger and for highlighting Scott’s clear communication. We’re delighted our technicians treated you with respect and delivered thorough service. We appreciate your recommendation and look forward to caring for your Ranger again.

April 02, 2026

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Employee Rating

Quick response and service! Thank you for the great job. They helped get it covered under extended wattanty! Thank you for the great job. They helped get it covered under extended wattanty! More

by adamjprokop62

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 02, 2026 -

Ken Ganley Ford Norton responded

Pleased to hear our team responded quickly and secured coverage under your Ford’s extended warranty. Ashley appreciated the chance to assist during your service visit. Thank you for the five star rating.

March 21, 2026

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Employee Rating

Greatest friend service they help get you into a nice car ,regardless what it takes car ,regardless what it takes More

by fredgilt0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Desmond Norvell

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Mar 21, 2026 -

Ken Ganley Ford Norton responded

We appreciate your five-star review and are glad our friendly service team could assist you. It’s wonderful to know we took good care of your Buick. Thank you for trusting us, and we look forward to your next visit.

March 10, 2026

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Employee Rating

Was a great help, I very appreciate of her assistance. Would recommend her to anyone. Would recommend her to anyone. More

by Jzuppe0910

Recommend Dealer

Yes

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Mar 11, 2026 -

Ken Ganley Ford Norton responded

It’s wonderful to hear that Ashley’s assistance during your Ford Edge service was so helpful. Thank you for recommending us to others.

March 02, 2026

Dealership Rating

Employee Rating

Once my car got in the work got done fast they kept me informed about everything informed about everything More

by helenlkline

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ashley Neely

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Mar 03, 2026 -

Ken Ganley Ford Norton responded

Thank you for sharing your positive experience. We’re glad the service on your Ford Escape was completed quickly and that we kept you informed every step of the way. Ashley appreciates your feedback and we look forward to assisting you again.

February 28, 2026

Dealership Rating

Employee Rating

Great service. Especially compared to other ford dealers in the area Fast and informative in their explanation of required service Especially compared to other ford dealers in the area Fast and informative in their explanation of required service More

by J_ECK24

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ashley Neely

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Feb 28, 2026 -

Ken Ganley Ford Norton responded

Thank you for highlighting the quick turnaround and clear explanation on your Ford F-150 service. We’re glad to have stood out among local Ford dealers and appreciate your feedback.

February 24, 2026

Dealership Rating

Employee Rating

The whole process was very smooth and precise. Everything was done properly and timely. Will happily go back Everything was done properly and timely. Will happily go back More

by Matt

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ashley Neely

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Feb 24, 2026 -

Ken Ganley Ford Norton responded

It’s great to hear your Ford Expedition service process was smooth and finished on time. Thank you for trusting us with your vehicle. We look forward to welcoming you back.

February 18, 2026

Dealership Rating

Employee Rating

They were quick, easy, and professional. Definitely will be back for service needs A+ experience Definitely will be back for service needs A+ experience More

by nickhurd0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ashley Neely

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Feb 19, 2026 -

Ken Ganley Ford Norton responded

We’re thrilled our service team provided quick and straightforward care for your Ford F-150. It’s great to know you found the experience professional. We look forward to welcoming you back for future service.

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