Mike Robinson
Mike Robinson at Ken Ganley Ford Norton

Mike Robinson

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
22 Reviews
4.9

22 Reviews

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22 Reviews of Mike Robinson

April 17, 2026

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Employee Rating

Scott Spath at Ken Ganley ford is excellent at his job. He keeps you informed every step. The mechanic did a excellent job on my truck, in fact, everyone I came into contact with was very kind and respectf More

by gpamer1
Service Price Transparency
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Recommend Dealer
Yes
Apr 17, 2026

Ken Ganley Ford Norton responded

Thanks for trusting us with your Ford Ranger and for highlighting Scott’s clear communication. We’re delighted our technicians treated you with respect and delivered thorough service. We appreciate your recommendation and look forward to caring for your Ranger again.

April 07, 2026

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I LOVE Alan. 😍 I LOVE Alan😍 I LOVE Alan😍I LOVE Alan😍 I LOVE Alan😍 More

by richardsonr1
Service Price Transparency
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Recommend Dealer
Yes
Apr 07, 2026

Ken Ganley Ford Norton responded

Receiving feedback like this brightens our day. We’re thrilled Alan provided outstanding support while servicing your Ford. Thank you for the five-star rating.

November 25, 2025

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Everyone there makes me feel at home. Very good experience. Everyone seems to care that I am taken care of. More

by sterling24
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Recommend Dealer
Yes
Nov 25, 2025

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 10, 2025

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I have always received A1 treatment and service at Ganley Ford, and this time was nothing short of it. Thanks again to ALL of the kind staff and skilled mechanics! More

by M. J.
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Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Ashley Neely , Willie Wright

Oct 10, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 05, 2025

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Reliable and Curtious. A feeling that you mattered and was being treated with absolute respect. More

by Cyndi K
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Recommend Dealer
Yes
Oct 05, 2025

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

August 02, 2025

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Great people great service great prices. Fast reliable on time good communications car returned clean. More

by DLALOMIA
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Recommend Dealer
Yes
Aug 02, 2025

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

June 18, 2025

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Best service around Vehicle always ready when promised The staff is always friendly and accommodating Would recommend this service to anyone !!! More

by mschneides
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Recommend Dealer
Yes
Jun 18, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2025

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Dez is the best salesman I have ever dealt with. With John backing him up, we leave feeling we did the best we could. My wife and I don’t even think of going somewhere else. More

by Larry Boville
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Recommend Dealer
Yes
Jun 02, 2025

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

April 19, 2025

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Great service and very efficient! It’s a great place to get your car serviced. More

by mkirchenbauer
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Recommend Dealer
Yes
Apr 19, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

February 18, 2025

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Fabulous service, great customer care, extremely knowledgeable, couldn’t ask for anything better from initial call to final follow up More

by andrewjstano
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Recommend Dealer
Yes
Feb 18, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review, Andrew. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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