Ashley Power | Page 2

My entire process of getting a new car was sketchy. I said what I was looking for and I got something completely different. Not even the same make of car I asked for. The paper that's supposed to be o I said what I was looking for and I got something completely different. Not even the same make of car I asked for. The paper that's supposed to be on the window was taken off so I couldn't read it, I was told things were done to the car and it was safety inspected but it obviously wasn't. Their favorite response is " it's cosmetic", when I asked About buying another warranty through them, they didn't even acknowledge the question and every time I called the dealership to talk to Mike in finance he would dodge my calls, or the receptionist transfers me to a phone no one answers. The. When I had no choice but to show up in person, everyone looked scared/nervous to see me. I have no trust in this dealership. More

by . Verified Customer Verified Customer

Print

The dealership had a great clean vibe. Everyone is super friendly. I had a very good connection with Dave. Everyone is super friendly. I had a very good connection with Dave. More

Print

Everyone was wonderful! ! Curtis really goes above and beyond to work with his customers:) Positive experience over all ! Curtis really goes above and beyond to work with his customers:) Positive experience over all More

by TKICBAR Verified Customer Verified Customer

Print

Narenzo at Kia Napoli was an absolute pleasure to work with! He kept me constantly up to date on inventory availability and delivery dates, did an amazing job explaining all the bells and whistles on my n with! He kept me constantly up to date on inventory availability and delivery dates, did an amazing job explaining all the bells and whistles on my new vehicle and made the buying process painless and easy. Would definitely recommend! More

by Margeauxburke77 Verified Customer Verified Customer

Print

Their customer service was second to none that I’ve experienced. Extremely personable and very knowledgeable of their products. Was genuinely a joy experienced. Extremely personable and very knowledgeable of their products. Was genuinely a joy More

by Eric.purzycki Verified Customer Verified Customer

Print

I love going to napol kia. There's so helpful kind efficient and they make it very comfortable for you to purchase a vehicle There's so helpful kind efficient and they make it very comfortable for you to purchase a vehicle More

by KARENMELVIN43 Verified Customer Verified Customer

Print

Everyone was outstanding. First and foremost Dave was our referral to come and purchase a car. He was on vacation but hooked us up with Juan. Juan, Ashley and Maurice were awe First and foremost Dave was our referral to come and purchase a car. He was on vacation but hooked us up with Juan. Juan, Ashley and Maurice were awesome and so helpful. My experience was the BEST at any dealership ever. I will refer this dealership to friends and I will be back when our family purchases another car. Thank you all!!! More

by Wendy.champion Verified Customer Verified Customer

Print

I have been doing business with Napoli for some time now. They are very professional and knowledgeable They are very professional and knowledgeable More

by RICHARDCARRASQUILLO Verified Customer Verified Customer

Print

Excellent professional and great customer service Friendly , hospitable, knowledgeable, caring, Respectful, patient, helpful, caring Friendly , hospitable, knowledgeable, caring, Respectful, patient, helpful, caring More

by Missyhardhat100 Verified Customer Verified Customer

Print

I loved working with Napoli Kia, they took my inputs seriously and tried to work with me. Would recommend to friends and family. seriously and tried to work with me. Would recommend to friends and family. More

by giugraciano Verified Customer Verified Customer

Print