Ashley Richards
Ashley Richards at Heritage Subaru Catonsville
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Ashley Richards | Page 3

F&I Director

Heritage Subaru Catonsville

6624 Baltimore National Pike
Baltimore, MD 21228

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5.0
76 Reviews

Dealership Experience

6 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

5.0

76 Reviews

Write a Review

76 Reviews of Ashley Richards

June 30, 2023

Dealership Rating
Employee Rating

Love this dealership. I bring my Suby for service as necessary. This visit was for a trade-in and I worked with Fredrick James. I highly recommend you come and see him! He More

by ayrivera
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Frederick James

Jul 03, 2023

Heritage Subaru Catonsville responded

Hi Ayrivera, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

June 24, 2023

Dealership Rating
Employee Rating

May was wonderful, very patient with me and extremely helpful. I highly recommend her. I came in not knowing what I wanted and she went above and beyond to help me out. More

by bonmjjr
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: May Farris

Jun 27, 2023

Heritage Subaru Catonsville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

May 27, 2023

Dealership Rating
Employee Rating

Fred was a great salesman -- he was polite, not pushy, and very knowledgeable. Kevin was a great manager who cut us a great deal. 10/10 would visit again More

by jeanmattique
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frederick James

Jun 05, 2023

Heritage Subaru Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 20, 2023

Dealership Rating
Employee Rating

This dealership had a great selection with great prices to boot! The staff were all very helpful and got me a great deal! Bik Shrestha went above and beyond to make sure I got exactly what I wanted! More

by devoneonyon13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bikash Shrestha , Inam Islam, Antonio Satchell

Jun 02, 2023

Heritage Subaru Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 15, 2023

Dealership Rating
Employee Rating

This dealership is a courteous and friendly environment. Everyone is so savvy and eager to help. They are fair and made my experience easy going and nerve free More

by martha.acha43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: May Farris

Jun 05, 2023

Heritage Subaru Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 03, 2023

Dealership Rating
Employee Rating

Great friendly customer service. They will work with you. The process was fast and easy More

by Qune331
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bikash Shrestha

Jun 02, 2023

Heritage Subaru Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

May 03, 2023

Dealership Rating
Employee Rating

Bik was an outstanding salesman. He was very attentive to my needs. Highly recommended! I would purchase a vehicle through them again! More

by LEC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bikash Shrestha , Antonio Satchell

Jun 02, 2023

Heritage Subaru Catonsville responded

Hi Lec, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 03, 2023

Dealership Rating
Employee Rating

May was fantastic! She made the whole process very easy and enjoyable. Would recommend working with her 10/10! More

by Tdgaffney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: May Farris

Apr 06, 2023

Heritage Subaru Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 07, 2023

Dealership Rating
Employee Rating

Heritage was considerate of my car needs, effective at showing me the list of cars that fulfilled those specifications, and helpful in the car buying process. More

by ryguy156
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: May Farris, Bryan Engle

Mar 09, 2023

Heritage Subaru Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 06, 2023

Dealership Rating
Employee Rating

My husband's and my experience purchasing a car from Mian Farooq was fantastic! I hadn't bought a new car for almost 11 years and wasn't looking forward to the experience. Farooq was patient, informative, an More

by ASmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mian Farooq

Mar 08, 2023

Heritage Subaru Catonsville responded

Hi Asmith, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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