Ashley Richards
Ashley Richards at Heritage Subaru Catonsville
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Ashley Richards | Page 4

F&I Director

Heritage Subaru Catonsville

6624 Baltimore National Pike
Baltimore, MD 21228

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5.0
76 Reviews

Dealership Experience

6 yrs

Languages Spoken

English English

Spanish Spanish

5.0

76 Reviews

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76 Reviews of Ashley Richards

February 21, 2023

Dealership Rating
Employee Rating

I bought my wife's car through Cary in 2021 and we loved it so much that I reached back out to get another. He is a great salesman and does NOT do pressure sales.....you tell him what you want, he makes it More

by JWebber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cary Hoffman

Feb 24, 2023

Heritage Subaru Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 10, 2023

Dealership Rating
Employee Rating

Kathryn was amazing! !! She was patient with me and really helped me a lot. She was extremely personable and it felt like I was working with a friend throughout the entire More

by Ariel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Bitter

Feb 13, 2023

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

February 07, 2023

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Employee Rating

"Mrs. May Farris is a Vital and very important person to the Customer Experience. She is compassionate,patient and kind High quality service and knows More

by jsims
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: May Farris, Bryan Engle

Feb 09, 2023

Heritage Subaru Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 21, 2023

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Employee Rating

Amazing experience! May’s customer service is impeccable! As soon as I walked in through the door, May was there to greet us. I live about 45 minutes from this location More

by Maria Figueroa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: May Farris

Jan 24, 2023

Heritage Subaru Catonsville responded

Hi Maria, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 19, 2022

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Employee Rating

Excellent response and customer service. The salesperson was not pushy but made sure they were available if I had any questions. More

by LC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Silver, Bryan Engle

Nov 23, 2022

Heritage Subaru Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

November 14, 2022

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Employee Rating

Jonathon was such a great help for finding the right vehicle for both me and my husband! We found what we needed and he helped us through all the paperwork and getting all the extras we wanted. Had a gr More

by Brittany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Bookstein

Nov 21, 2022

Heritage Subaru Catonsville responded

Brittany, thank you for your positive review. We're glad to hear that you found our team here at Heritage Subaru Catonsville so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

November 01, 2022

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Employee Rating

My transaction with Mr. Lee was quick and easy. Buying was a pleasure at Heritage. More

by cmatulewicz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yong Lee

Nov 07, 2022

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 24, 2022

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Employee Rating

So friendly and helpful! Ashley went out of her way to get us the best price we get and actually cared about us as not just customers but as people. More

by TheArtistWeirdo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Silver

Oct 31, 2022

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 07, 2022

Dealership Rating
Employee Rating

Bought my 2019 Series Grey WRX from Moussa and he was amazing! He answered all of my questions and got me a deal i couldn’t walk away from! Will definitely be back for my next car! More

by Alexis Antonini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2022

Heritage Subaru Catonsville responded

Hi Alexis, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. Our team is available should you require any extra help.

September 22, 2022

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Employee Rating

Mrs. Farris is an Excellent, knowledgeable, kind and very smart salesperson. She understands the Core of her businesses. I was bless you have her as the key salesperson. More

by ruthyrene1Ruth
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: May Farris, Bryan Engle , Zoey Branford, Sam Hicks

Sep 25, 2022

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Sep 27, 2022

ruthyrene1Ruth responded

I will also like to recognize and say thank you to Kevin, he is one of the sales managers. He has one of the most outstanding personalities and customer service experience ever. He has so much integrity and respect to buyers and his own staff. What really brought me to this Subaru dealer was a phone conversation I had with Kevin. He is word trusting and a very honest sales manager. I left this dealer with a Subaru Accent Limited 2022 with all the coverage and pay in full. Thank you Kevin, for ever being the the best,. Ruth Perez

Sep 27, 2022

ruthyrene1Ruth responded

Mrs. May Farris, what an amazing experience being able to handle the sales of my new Subaru Accent Limited. You not only demonstrate kindness but above all you are a wonderful thrust worthy saleswoman. You represented the values of your company. For ever grateful to be under your salesperson wings. Keep up your excellent job. Ruth & Rene

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