Ashley Young
Ashley Young at Serra Trussville Kia
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Ashley Young | Page 5

Customer Relations Specialist

Serra Trussville Kia

5009 Brookes Crossing Blvd
Birmingham, AL 35235

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4.4
90 Reviews
4.4

90 Reviews

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90 Reviews of Ashley Young

March 09, 2023

Dealership Rating
Employee Rating

Great overall experience with the sales person Christy and the sales manager thanks for going above and beyond to get us the vehicle we wanted More

by jordan23_247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Grayson , Christy

March 02, 2023

Dealership Rating
Employee Rating

This is the second time that they have not corrected an issue I have raised. They also have not reset my service reminder, for the second time. More

by ajconnell26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Jimenez, Darren Adams , David Price

February 27, 2023

Dealership Rating
Employee Rating

Lack of communication. From working with a salesperson to purchase a vehicle to actually receiving my vehicle they never followed up. More

by jross14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Isaiah Grayson

February 21, 2023

Dealership Rating
Employee Rating

Friendly service area people. Efficient service. Car ready when promised. Problem was fixed first time. More

by Me-n-three
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Jimenez, Darren Adams , David Price

February 03, 2023

Dealership Rating
Employee Rating

Very nice and helpful. .. Matthew did a great job. Would highly recommend to family and friends. More

by jared.trussell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Shaw, David Ledbetter

January 30, 2023

Dealership Rating
Employee Rating

I was sold a vehicle with a vehicle consumption issue. I AM CONSTANTLY BUYING OIL I CAN NOT RUN TO THE DEALERSHIP EVERY TIME IT NEEDS OIL .THEY TOLD ME THAT THE NEXT TIME I BRING IT IN I WOULD NEED TO LEA More

by Sunturner30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Johnathan Jimenez, Darren Adams , David Price

January 25, 2023

Dealership Rating
Employee Rating

Out of all the Dealership around Alabama,I had no idea that this was the one to help with my needs.I am so very proud that I choose this one.I would recommend that you start at Serra Trussville 1st, befor More

by Mae Ford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Jimenez , Donald was excellent 5?

January 21, 2023

Dealership Rating
Employee Rating

Everyone is kind, respectful, and even when they are busy they always do there best to keep me informed. More

by amber17182002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Neely, Darren Adams

January 19, 2023

Dealership Rating
Employee Rating

Good dealership. Positive experience. Good location. Prompt service. Excellent attention from sales manager and sales person. More

by BKIAJ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Grayson, Lisa Neely, Johnathan Jimenez, Darren Adams , David Price, Payden Sewell

January 14, 2023

Dealership Rating
Employee Rating

I will never ever recommend this place to anyone it’s a straight rip off I purchased a vehicle only for it to breakdown within a week I contacted them to let them know I even had it towed there to just get More

by Wilshondra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Isaiah Grayson, Lisa Neely, Johnathan Jimenez, Darren Adams , David Price, Payden Sewell

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