Ashley Young | Page 5
Customer Relations Specialist
Serra Trussville Kia
5009 Brookes Crossing Blvd
Birmingham, AL 35235
90 Reviews
Write a Review90 Reviews of Ashley Young
March 09, 2023
Great overall experience with the sales person Christy and the sales manager thanks for going above and beyond to get us the vehicle we wanted and the sales manager thanks for going above and beyond to get us the vehicle we wanted More
Other Employees Tagged: Isaiah Grayson , Christy
March 02, 2023
This is the second time that they have not corrected an issue I have raised. They also have not reset my service reminder, for the second time. issue I have raised. They also have not reset my service reminder, for the second time. More
Other Employees Tagged: Johnathan Jimenez, Darren Adams , David Price
February 27, 2023
Lack of communication. From working with a salesperson to purchase a vehicle to actually receiving my vehicle they never followed up. From working with a salesperson to purchase a vehicle to actually receiving my vehicle they never followed up. More
Other Employees Tagged: Isaiah Grayson
February 21, 2023
Friendly service area people. Efficient service. Car ready when promised. Problem was fixed first time. Efficient service. Car ready when promised. Problem was fixed first time. More
Other Employees Tagged: Johnathan Jimenez, Darren Adams , David Price
January 30, 2023
I was sold a vehicle with a vehicle consumption issue. I AM CONSTANTLY BUYING OIL I CAN NOT RUN TO THE DEALERSHIP EVERY TIME IT NEEDS OIL .THEY TOLD ME THAT THE NEXT TIME I BRING IT IN I WOULD NEED TO LEA I AM CONSTANTLY BUYING OIL I CAN NOT RUN TO THE DEALERSHIP EVERY TIME IT NEEDS OIL .THEY TOLD ME THAT THE NEXT TIME I BRING IT IN I WOULD NEED TO LEAVE IT OVERNIGHT . I WOULD HAVE HAVE SOMEONE TO PICK ME UP BUT THAT IS NOT A OPTION FOR ME MY KIDS HAVE TO GO TO SCHOOL AND I Work I have only had the car since 10/26/2022 . So I am not happy at all. More
Other Employees Tagged: Johnathan Jimenez, Darren Adams , David Price
January 25, 2023
Out of all the Dealership around Alabama,I had no idea that this was the one to help with my needs.I am so very proud that I choose this one.I would recommend that you start at Serra Trussville 1st, befor that this was the one to help with my needs.I am so very proud that I choose this one.I would recommend that you start at Serra Trussville 1st, before you go anywhere else More
Other Employees Tagged: Johnathan Jimenez , Donald was excellent 5?
January 21, 2023
Everyone is kind, respectful, and even when they are busy they always do there best to keep me informed. they always do there best to keep me informed. More
Other Employees Tagged: Lisa Neely, Darren Adams
January 19, 2023
Good dealership. Positive experience. Good location. Prompt service. Excellent attention from sales manager and sales person. Positive experience. Good location. Prompt service. Excellent attention from sales manager and sales person. More
Other Employees Tagged: Isaiah Grayson, Lisa Neely, Johnathan Jimenez, Darren Adams , David Price, Payden Sewell
January 14, 2023
I will never ever recommend this place to anyone it’s a straight rip off I purchased a vehicle only for it to breakdown within a week I contacted them to let them know I even had it towed there to just get straight rip off I purchased a vehicle only for it to breakdown within a week I contacted them to let them know I even had it towed there to just get a vehicle to look at it I lost major but God is not sleep they told me they would only fix the heating problem anything else I would have to pay for it so I lost $3500 than have to turn around and pay $2000 for a new water pump 😩😩😩 More
Other Employees Tagged: Isaiah Grayson, Lisa Neely, Johnathan Jimenez, Darren Adams , David Price, Payden Sewell