Atanas Ivanov | Page 10

Working with Atanas and Tom made the buying process effortless. This is our 7th Audi purchase from Silver Spring Audi and we wouldn’t think of going anywhere else. Great communication, professionalism effortless. This is our 7th Audi purchase from Silver Spring Audi and we wouldn’t think of going anywhere else. Great communication, professionalism and knowledge of the vehicles. More

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The professionalism is awesome! They went far and beyond to make sure I was satisfied. The process was seamless and effortless as I am a returning customer. I will definitely recomm They went far and beyond to make sure I was satisfied. The process was seamless and effortless as I am a returning customer. I will definitely recommend this dealership to family and friends. More

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My experience was nothing less than fantastic. Atanas was honest, sure of the product and forthcoming with the information I needed to make my choice. Atanas was honest, sure of the product and forthcoming with the information I needed to make my choice. More

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Excellent and efficient sales when I bought my vehicle 3 months ago. The service is amazing. Dimitra was very prompt in communication and making herself available to address a service issues. Highly recomm months ago. The service is amazing. Dimitra was very prompt in communication and making herself available to address a service issues. Highly recommend this service center and dealership More

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Overall, the experience from end to end was superior. Received attention right away, took time to provide info snd and answer questions. Very attentive throughout process. Made sure we left dealership k Received attention right away, took time to provide info snd and answer questions. Very attentive throughout process. Made sure we left dealership knowing as much as possible about the car and helped personalize settings. More

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Very clean and sleek looking. Everyone was very personable and attentive. It was a pleasurable experience . Everyone was very personable and attentive. It was a pleasurable experience . More

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Everyone I worked with was great! They did amazing at getting me exactly what I wanted! Definitely will be going back for future purchases, it was a great experience! They did amazing at getting me exactly what I wanted! Definitely will be going back for future purchases, it was a great experience! More

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It is always a pleasure to deal with the staff, they truly make you feel special. Atanas is great, he looks out for his client and is very knowledgeable about the cars. Serge and Tom make you feel welco truly make you feel special. Atanas is great, he looks out for his client and is very knowledgeable about the cars. Serge and Tom make you feel welcome and make a comfortable experience. More

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I recently had the pleasure of purchasing my third Audi Q5 from Audi Silver Spring, and I must say, the experience was nothing short of exceptional, thanks to the outstanding service provided by their sale Q5 from Audi Silver Spring, and I must say, the experience was nothing short of exceptional, thanks to the outstanding service provided by their salesperson, ATANAS IVANOV. Throughout the process, ATANAS exhibited a level of expertise and attention to detail that truly set them apart. They patiently listened to my requirements and preferences, offering valuable insights and recommendations tailored to my needs. Their transparency and honesty ensured that I felt confident in my decision to once again choose the Audi Q5. CRAGG ENTWISTLE (Service Person): One standout moment was when CRAGG solved a minor issue I had with my previous keycover. Despite it being a small matter, CRAGG took it upon themselves to ensure it was promptly addressed by connecting me with the service department. Their proactive approach and dedication to resolving even the smallest of issues further underscored their commitment to customer satisfaction. SERGE CALMIC (Management Person): SERGE, whom ATANAS introduced me to, was equally helpful and knowledgeable. They took the time to explain all the financing details thoroughly, making sure I understood each aspect of the deal. SERGE went the extra mile to ensure that I got the most favorable terms possible, and their expertise made the financing process smooth and stress-free. Truly remarkable Experience for the 3rd time...! More

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Atanas is a true professional whose sole goal is customer service excellence, along with integrity and honesty. This is my third purchase from Atanas, and I will go back for my next purchase again. Everyone service excellence, along with integrity and honesty. This is my third purchase from Atanas, and I will go back for my next purchase again. Everyone at this dealership is a pleasure to deal with; thank you to Michael DiGiovanni, Tom Shweiss, Serge Calmic, Mike Mazak, and Valentin Koretsky for making my purchases a pleasurable experience throughout the last few years. More

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