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Audrey Gradeless
Audrey Gradeless at City Automall Ford

Audrey Gradeless

Ford Express Lane Advisor

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

Contact Me
4.7
87 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

3 yrs, 2 mos

Languages Spoken

English English

4.7

87 Reviews

Write a Review

87 Reviews of Audrey Gradeless

July 22, 2025

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Employee Rating

Very efficient! Price was right. Where else can you go to get a 60$ oil change! More

by tylerswoverland
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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July 10, 2025

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I love City Ford. They are fast, efficient, and friendly. They explain things well and answer any questions you may have. More

by DOTMANES
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 14, 2025

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2025

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Employee Rating

Service was quick and professional. There was a couple extra things I needed checked and they worked them right in More

by mb914
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

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Jul 07, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2025

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Always fast and friendly service. Answer any questions i have had. Lounge area has snacks and drinks but I always roam the lot looking at the cars and trucks . More

by jason.slucher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Robert Lonsbury, Tyler Armbruster, Ashley Huntley, Lee Holliger, Derek Hively, Brian Bowes, Cole Bianski, Dorene Trammel

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Jul 03, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2025

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They are always very helpful and get my car repaired in a timely manner. Keep up the great work. More

by TONYKINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Robert Lonsbury, Tyler Armbruster, Dorene Trammel

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Jul 05, 2025

City Automall Ford responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

June 27, 2025

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Employee Rating

I had great service all the way around from all of the employees and everyone was so nice. More

by lindseyjackson227
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

June 24, 2025

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We are always satisfied with the service we get. They kept us updated with what they were doing and is always done in a timely matter. Couldn’t ask for any better experience. More

by ssdavis9958
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 26, 2025

City Automall Ford responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2025

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Employee Rating

Everything was perfect and conducted in a timely manner. Audrey was informative at then with everything that was done to my truck More

by hfredd62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster

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Jun 19, 2025

City Automall Ford responded

We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 12, 2025

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Employee Rating

Friendly, prompt and professional. Good job to all! TV in waiting area could be turned to a regular channel and that would be appreciated More

by KRISTALICKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 13, 2025

City Automall Ford responded

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

May 24, 2025

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Employee Rating

Very friendly and seem to be very knowledgable and explained issue to me so I could understand it More

by bhnico1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dorene Trammel

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May 27, 2025

City Automall Ford responded

We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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