Audrey Gradeless
Audrey Gradeless at City Automall Ford

Audrey Gradeless

Ford Express Lane Advisor

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

Contact Me
4.7
85 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

3 yrs, 2 mos

Languages Spoken

English English

4.7

85 Reviews

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85 Reviews of Audrey Gradeless

July 02, 2025

Dealership Rating
Employee Rating

Service was quick and professional. There was a couple extra things I needed checked and they worked them right in More

by mb914
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

July 01, 2025

Dealership Rating
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They are always very helpful and get my car repaired in a timely manner. Keep up the great work. More

by TONYKINNEY
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Recommend Dealer
Yes

July 01, 2025

Dealership Rating
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Always fast and friendly service. Answer any questions i have had. Lounge area has snacks and drinks but I always roam the lot looking at the cars and trucks . More

by jason.slucher1
Service Price Transparency
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Recommend Dealer
Yes

June 27, 2025

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I had great service all the way around from all of the employees and everyone was so nice. More

by lindseyjackson227
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Recommend Dealer
Yes
Jul 01, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

June 24, 2025

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We are always satisfied with the service we get. They kept us updated with what they were doing and is always done in a timely matter. Couldn’t ask for any better experience. More

by ssdavis9958
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 26, 2025

City Automall Ford responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2025

Dealership Rating
Employee Rating

Everything was perfect and conducted in a timely manner. Audrey was informative at then with everything that was done to my truck More

by hfredd62
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster

Jun 19, 2025

City Automall Ford responded

We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 12, 2025

Dealership Rating
Employee Rating

Friendly, prompt and professional. Good job to all! TV in waiting area could be turned to a regular channel and that would be appreciated More

by KRISTALICKEY
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 13, 2025

City Automall Ford responded

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

May 24, 2025

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Employee Rating

Very friendly and seem to be very knowledgable and explained issue to me so I could understand it More

by bhnico1991
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Recommend Dealer
Yes

Other Employees Tagged: Dorene Trammel

May 27, 2025

City Automall Ford responded

We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 13, 2025

Dealership Rating
Employee Rating

Prompt courteous service. Answered all questions and very pleasant experience. Will definitely come back for future service. More

by tjp90210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

May 16, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2025

Dealership Rating
Employee Rating

It was very easy to set up an appointment for the oil change and have them pick up and deliver my car back to me. I have not seen the oil life reset on the FordPass app yet though. More

by tanmichelle44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

City Automall Ford responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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