Audwin Lovinsky

Can’t say enough good things about Alain Louis and Subaru of Pembroke Pines! The experience was great from start to finish. From the first greeting of his warm & friendly smile, he made us feel so comfortabl of Pembroke Pines! The experience was great from start to finish. From the first greeting of his warm & friendly smile, he made us feel so comfortable and like we were all family and not just another customer. Alain got us an amazing deal on a 2022 Ascent that we loved and worked with getting the payments to fit our budget. He was honest and hid nothing from us. He has excellent knowledge and expertise in this field along with top-notch customer service skills. We have a great history with this Subaru dealership and have worked with them before on two previous vehicles. This will now be our third Subaru from here and we keep coming back because of people like Alain Louis and the amazing team of employees that work here. If you're in the market for a vehicle, we highly recommend that you check out Subaru of Pembroke Pines. Experience for yourself what has kept us coming back for years. Thank you to Alain for giving us such a great deal and top-level customer service. We truly appreciate you and all that you did for us. Thank you to Subaru of Pembroke Pines for providing my family another amazing Subaru. We love our new Ascent and will definitely be back for our next vehicle in the future. More

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I can't say enough about the people I worked with at this dealership!! I'm overwhelmed by their extreme kindness, diligence in helping me lease a car!! They, literally, jumped through hoops to get me this d dealership!! I'm overwhelmed by their extreme kindness, diligence in helping me lease a car!! They, literally, jumped through hoops to get me this deal and I will never forget it!! Johnson, Audwin and Jp worked together and went over and above anything I would have expected to work with me!!! I would like to thank them all from the bottom of my heart for all they did to get me into this beautiful car!! Love you all!! More

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Disappointing experience. Watch out for excessive dealer fees. Started out trying to charge over $13,000 dealer fees on a car I reserved online months earlier. Avoid. Watch out for excessive dealer fees. Started out trying to charge over $13,000 dealer fees on a car I reserved online months earlier. Avoid. More

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Salesman Tony is a pleasure to work with, and I have purchased perhaps 8 cars from him in the past 3 years. Audwin is amazing in thee office. Jaime rocks in financing. Elba in Service is great, And purchased perhaps 8 cars from him in the past 3 years. Audwin is amazing in thee office. Jaime rocks in financing. Elba in Service is great, And Manager Duane, let's just say he treats me more like family than a customer. Can't recommend them more highly! More

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This dealership dropped the ball. Several opportunities to make things right! Left me HANGING with a payoff Finance issue. Jaime Gaitan, Austin Lovinsky (told me I was being ANAL about my credit) xxx. Mike to make things right! Left me HANGING with a payoff Finance issue. Jaime Gaitan, Austin Lovinsky (told me I was being ANAL about my credit) xxx. Mike Kahului, promised new rubber mats & a complimentary Starlink subscription (which I ended up paying for myself $159.00) with my purchased CPO extended warranty. And their ring leader Duane Massa have All FAILED. My credit was RUINED, my car was out for REPOSSESSION. All they had to do was RETURN my calls for HELP. They know who I am. I will bring them all down. 8 weeks & counting Trying to handle this mess ALL by myself! We are a diehard Subaru Family. Absolutely devastating treatment from this dealership. We will NEVER refer anyone here EVER. Joe and Adrian (the best Mechanic) are the only reason to visit. They are exemplary Associates. Not like the other losers named above. They ALL Need to be reprimanded immediately for not communicating with a CLOSED deal. I am still a returning loyal customer whether opened or closed. More

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Excellent customer service, Mr. Campos is the man to see about buying a Subaru at this dealership. He not only knows his cars, he like to take care of his customers. He made sure our Subaru Outback was read about buying a Subaru at this dealership. He not only knows his cars, he like to take care of his customers. He made sure our Subaru Outback was ready to drive home. Also the finance person Mrs. Leah Oren was very careful to make sure our documents accurate and correct. Mr. Audwin Lovinsky made sure that our experience here was great. Thank you all for making this an easy purchase. More

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Thanks to Julio Campos, Sales Team Member, and Juan Carlos Morales, Finance Team Manager, I am LOVING my 2019 4Runner! Igor Aranovskly would greatly benefit from additional training in customer relatio Carlos Morales, Finance Team Manager, I am LOVING my 2019 4Runner! Igor Aranovskly would greatly benefit from additional training in customer relations. As a Sales Manager, he was not at all interested in supporting his Sales Team Member in making a sale to a very Interested buyer. Rather than personally reach out to General Manager Duane Massa, to inquire if he would honor the quoted sales price listed on the Internet, he turned us away despite traveling an hour and a half to Pembroke Pines. Thanks to Julio for going above and beyond and making that call himself. The sale moved forward without additional fees added to compensate for honoring the reduced sale price listed on the Internet. Thanks to Julio, Juan Carlos, and Audwin Lovinsjy, also from the Sale Management Team, for staying late to finalize the sale, despite the internet fails! Subaru of Pembroke Pines delivers…THAT you can count on! More

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They make the car buying process very easy with all that's going on ,they make you feel like family and the process is seamless I wouldn't recommend any other dealership other than Subaru of pembroke p that's going on ,they make you feel like family and the process is seamless I wouldn't recommend any other dealership other than Subaru of pembroke pines they are just simply the best 💯💯💯 More

by CKESTON Verified Customer Verified Customer

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Very friendly and willing to make it happen ,I have been a loyal customer since 2014 and will drive 48 miles out of my way just to visit this dealer. Mr Louis serves as an excellent example of paramount cus a loyal customer since 2014 and will drive 48 miles out of my way just to visit this dealer. Mr Louis serves as an excellent example of paramount customer service and customer oriented diligence coupled with the support of Mr Lovinsky this was a sure deal .Audwin and Alain make a great team, making me and my family feel comfortable through the whole process, never presuring and carefully catering to my wishes, both realistically and professionally. A true pleasure in the car buying experience. These gentlemen serve as true assets to Subaru and the way they represent this organization THANK YOU AGAIN.... More

by gagular Verified Customer Verified Customer

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For some people buying a new car is a very stressful process, I personally do not enjoy it. On 08/15/2020 I had to go car shopping. After visiting a couple of dealer and getting few quotes, I called Sub process, I personally do not enjoy it. On 08/15/2020 I had to go car shopping. After visiting a couple of dealer and getting few quotes, I called Subaru of pembroke pines to get their price. Alex Caballero started working with me over the phone to get a deal before I drove to the dealer. He waited for us after hours and when we arrived to the dealer he had the car ready for us to see. He went over the numbers and after a couple of back and forth with the sales manager I got the price I was able to pay. Alex customer service skills are extraordinary. He was friendly and very helpful. In less than 2 hours we were out driving the new car. Alex made my car buying experience a great one. Thank you More

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