622 Reviews of Augustine Cardona
August 25, 2017
Great Customer Care! Auggie, Steven, and Rachel were great! I am not an easy customer to please or deal with and they not only offered me great customer service but cared Auggie, Steven, and Rachel were great! I am not an easy customer to please or deal with and they not only offered me great customer service but cared about my car frustrations. Somehow in today's business world courteous customer service has diminished. Brandon Honda's service team are the exception. They have managed to keep this intact and are a great example for other companies to follow. Keep up the great work and partnerships with Enterprise (amazing staff as well). p.s. Whoever hears again from the person who sales you a car? I never had until Eddie. He called me six months after my purchase to check how everything was going. This for me speaks highly of Honda and their employees. Thanks for the follow up call. More
Other Employees Tagged: Rachel Van Hart , Eddie Juica, Steven K Peoples, Enterprise Staff
August 21, 2017
Oil change I bought my car at Brandon Honda, and since then I have been bringing it for servicing. The service department team always provide me with great cust I bought my car at Brandon Honda, and since then I have been bringing it for servicing. The service department team always provide me with great customer service and professionalism. The little waiting area with the cafeteria is very convenient. The food is good and I can do my work there while waiting for my car. More
August 14, 2017
Good service They always tell me any problem of the car and help me to solve it, the staff are very attentive and responsible, I have never had problem after the s They always tell me any problem of the car and help me to solve it, the staff are very attentive and responsible, I have never had problem after the service. More
August 13, 2017
Continuosly Great Service I have been going to Brandon Honda for 7 years since purchasing my Honda Pilot. The service has always been excellent. Augustine was very friendly and I have been going to Brandon Honda for 7 years since purchasing my Honda Pilot. The service has always been excellent. Augustine was very friendly and helpful in explaining things and answering questions. More
August 11, 2017
Good Service This dealer offers good car service that follows my car needs and my purchased service contract; prompt attention to get the service started; good rev This dealer offers good car service that follows my car needs and my purchased service contract; prompt attention to get the service started; good review of service completed and car maintenance level More
August 11, 2017
Service Excellent service! Excellent quality! Very fast, easy, friendly and efficient. The customer waiting salon is just perfect and comfort. Of course, a Ho Excellent service! Excellent quality! Very fast, easy, friendly and efficient. The customer waiting salon is just perfect and comfort. Of course, a Honda dealer. Best car in the world! More
August 07, 2017
2010 acura tl service appt Scheduled an appointment for 2010 Acura TL; Appointment scheduling was very easy, with representative answering all of my questions and also providing Scheduled an appointment for 2010 Acura TL; Appointment scheduling was very easy, with representative answering all of my questions and also providing me with an estimate of the charges for the work to be done. The estimate and the final charges were right on the money. The greeter and the service tech were friendly. The tech made sure he understood what items were of concern to me and assured me that if anything needed to addressed during the servicing of the vehicle that he would call me personally to update and explain, which he did. This was not my first time bring the vehicle in and the level of care, concern and respect has been consistent. Can't ask for anything beyond what Brandon Honda given. Thanks More
August 05, 2017
This service department rocks!! Since the day I bought my new Honda, which let me add was the easiest laid back experience ever in my car buying history, I have always had a positive Since the day I bought my new Honda, which let me add was the easiest laid back experience ever in my car buying history, I have always had a positive experience in the service area. My go to service adviser is Augustine Cardona, and if I know he won't be working the day I bring my car in, I'll schedule my maintenance service on a day he will be there. All the advisers are super nice and knowledgeable, but we all have our favorite, and Augustine is mine. He is 20 steps ahead of the game, and can jungle a million things at one time, even while answering the million questions I'm firing at him:) He has definitely helped me understand the what and why of my car, and does it in terms I can understand! My daughter just recently purchased a new a vehicle from here, and yep.... Augustine's business card was the first thing I put in her car! Thank you for the great service Brandon Honda!! Patty More
August 03, 2017
Great Service Auggie was very helpful and courteous while our car was being serviced. The waiting room was very delightful to enjoy a free cup of coffee and watch T Auggie was very helpful and courteous while our car was being serviced. The waiting room was very delightful to enjoy a free cup of coffee and watch TV in! More
August 02, 2017
Excellent Customer Service I took my 2012 Honda Accord to Brandon Honda due to the passenger airbag inflator recall. Mr. Augustine Cardona provided excellent customer service. H I took my 2012 Honda Accord to Brandon Honda due to the passenger airbag inflator recall. Mr. Augustine Cardona provided excellent customer service. He was very helpful and friendly. Mr. Cardona took the time to satisfactorily answer all of my questions. He also made arrangements for LIFT services to take me home while my car was being repaired and pick me up after repair. Mr. Cardona called me to let me know about additional repairs (new tires and brakes) that needed to be done. He took the time to explain why these repairs should be done soon, and Brandon Honda can get it done to my satisfaction. I agreed to have new tires installed, and my brakes done at Brandon Honda. I was very pleased with Mr. Cardona professionalism and the exceptional customer service. I am also very pleased with the repairs done on my car. More