Austin Aufie | Page 18

The dealership is always clean and the people are professional. We were greeted upon entering to make sure we were assisted. professional. We were greeted upon entering to make sure we were assisted. More

by bjcmartinez17 Verified Customer Verified Customer

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They got my Honda in for recall repairs and it was done quickly for me.. quickly for me.. More

by dnewc2001 Verified Customer Verified Customer

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The tech immediately looked at the car and solved the problem in a minute. Brilliant. problem in a minute. Brilliant. More

by brogers149 Verified Customer Verified Customer

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No significant issues Nothing more to say Wish the work would have been done when we initially took it in back in August would have been done when we initially took it in back in August More

by Jordan5597 Verified Customer Verified Customer

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Quick and straightforward. The team was nice and helped me with essential needs for my vehicle. I am grateful for the wonderful service I received. The team was nice and helped me with essential needs for my vehicle. I am grateful for the wonderful service I received. More

by FRANCESELISAZEN Verified Customer Verified Customer

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Disappointed they kept my car three days because it didn't start Next time I'll need a loaner car didn't start Next time I'll need a loaner car More

by Bobfailing5 Verified Customer Verified Customer

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Service was very good and staff was quite helpful. Carwash was an added plus and helpful in my clean car maintenance. Carwash was an added plus and helpful in my clean car maintenance. More

by crbsbin@aol.com Verified Customer Verified Customer

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Excellent professional service everytime. Friendly staff. I wouldn't go anywhere else with our Honda. Friendly staff. I wouldn't go anywhere else with our Honda. More

by Dfrederick1 Verified Customer Verified Customer

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The Service Department at Basney Honda is exceptional. During my last visit, Brian determined that my push button starter was causing my engine starting problems, instead of the alternator as I thought. H During my last visit, Brian determined that my push button starter was causing my engine starting problems, instead of the alternator as I thought. He advised it was under warranty, and that he had the replacement part in stock. It was quickly installed and I was on my way. I have always been very satisfied with all aspects of Basney Honda, from the service advisors to the mechanics, from the parts department to the customer service desk. More

by rmcozzie Verified Customer Verified Customer

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I could not believe the bill of $369. 82 I received for what I thought was going to be a routine oil change and brake fluid change. I regret that I was talked into a tire rotation I didn’t 82 I received for what I thought was going to be a routine oil change and brake fluid change. I regret that I was talked into a tire rotation I didn’t need (I had one barely a month ago). But that was only a fraction of the bill. I was charged twice the labor for two filters being changed? That’s incredible. I was never warned or updated about the costs incurred for the work being performed. It would have been nice to know what I was to expect before I was stuck with a bill of $369.82. I will never go there for routine maintenance again. More

by tfuller20 Verified Customer Verified Customer

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