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Austin Aufie
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634 Reviews
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634 Reviews
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634 Reviews of Austin Aufie
Verified Customer
Helpful 
November 18, 2023
Quick and straightforward. The team was nice and helped me with essential needs for my vehicle. I am grateful for the wonderful service I received. The team was nice and helped me with essential needs for my vehicle. I am grateful for the wonderful service I received. More
by FRANCESELISAZEN
Other Employees Tagged: Austin Aufie
November 09, 2023
Excellent professional service everytime. Friendly staff. I wouldn't go anywhere else with our Honda. Friendly staff. I wouldn't go anywhere else with our Honda. More
by Dfrederick1
Other Employees Tagged: Jay and Chip Basney and Speedrow. Matt Bayes and Nate Frederick in parts are top notch also
November 09, 2023
Service was very good and staff was quite helpful. Carwash was an added plus and helpful in my clean car maintenance. Carwash was an added plus and helpful in my clean car maintenance. More
by crbsbin@aol.com
Other Employees Tagged: Alan Royce, Cynthia Krause , Brian Lynn, Don Perkins III
October 25, 2023
The Service Department at Basney Honda is exceptional. During my last visit, Brian determined that my push button starter was causing my engine starting problems, instead of the alternator as I thought. H During my last visit, Brian determined that my push button starter was causing my engine starting problems, instead of the alternator as I thought. He advised it was under warranty, and that he had the replacement part in stock. It was quickly installed and I was on my way. I have always been very satisfied with all aspects of Basney Honda, from the service advisors to the mechanics, from the parts department to the customer service desk. More
by rmcozzie
Other Employees Tagged: Brian Lynn
October 16, 2023
I could not believe the bill of $369. 82 I received for what I thought was going to be a routine oil change and brake fluid change. I regret that I was talked into a tire rotation I didn’t 82 I received for what I thought was going to be a routine oil change and brake fluid change. I regret that I was talked into a tire rotation I didn’t need (I had one barely a month ago). But that was only a fraction of the bill. I was charged twice the labor for two filters being changed? That’s incredible. I was never warned or updated about the costs incurred for the work being performed. It would have been nice to know what I was to expect before I was stuck with a bill of $369.82. I will never go there for routine maintenance again. More
by tfuller20
October 11, 2023
Austin was excellent as usual, he pays attention to detail and has a great attitude and is always polite. We have become kinda friends during the past years as he cares not just for the business side b detail and has a great attitude and is always polite. We have become kinda friends during the past years as he cares not just for the business side but also cares for people More
by Carpizzyezzy
Other Employees Tagged: Alan Royce, Cynthia Krause , Brian Lynn, Don Perkins III
October 04, 2023
They always take care of my CRV and go the extra mile to get me in ASAP. My last work was warranty on a battery and I didn't have time to make an appointment. They had me drop the car off when they opened t get me in ASAP. My last work was warranty on a battery and I didn't have time to make an appointment. They had me drop the car off when they opened the next day with the promise they'd work it in. I figured it would be late afternoon before I got a call, which I was OK with. They called me at 11 a.m. and it was done. Can't complain about that. More
by HARLEYRIDER521
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