Austin Aufie | Page 27

We’ve been dealing with Basney Honda for almost 10 yrs and we’ve always had great service! When the recall came, I called and they got us in, in good time. Our wait wasn’t long and a courtesy car wash was and we’ve always had great service! When the recall came, I called and they got us in, in good time. Our wait wasn’t long and a courtesy car wash was included! More

by jeanienickelson Verified Customer Verified Customer

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Fantastic service time and time again. Love this place! I have them do service on all of my vehicles. Love this place! I have them do service on all of my vehicles. More

by tbaird80 Verified Customer Verified Customer

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The service was great and they took very good care of me. Will recommend people to go to Basney Will recommend people to go to Basney More

by DMILLER-BATES@BASNEYHONDA.COM Verified Customer Verified Customer

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Had my car in for an inspection, no radiator fluid in bottle when we got home. Low air flow through dashboard vents when got home. Had to buy a gallon of antifreeze and we’ll have to address airflow in v bottle when we got home. Low air flow through dashboard vents when got home. Had to buy a gallon of antifreeze and we’ll have to address airflow in vents soon. More

by DARLAJ61 Verified Customer Verified Customer

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The service was excellent. Austin is very nice and personable. Your service takes great care in keeping your car clean. Thank you! Austin is very nice and personable. Your service takes great care in keeping your car clean. Thank you! More

by rossbyrne6 Verified Customer Verified Customer

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Air conditioning compressor when out. Replaced with aftermarket unit. A lot less expensive. Thank you Replaced with aftermarket unit. A lot less expensive. Thank you More

by dlr9963 Verified Customer Verified Customer

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Austin is always helpful and works to get my Honda serviced as quickly as possible. serviced as quickly as possible. More

by roymurphy719 Verified Customer Verified Customer

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I’ve always brought my car for service to Basney, even though I purchased my car elsewhere. The last couple of times I have been there there have been problems with the service, one time cross threading t though I purchased my car elsewhere. The last couple of times I have been there there have been problems with the service, one time cross threading the lug nut that had to be cut off and replaced when having new tires put on and this last time, not tightening the oil pan with oil leaking all over the garage floor and having to return my car to have it checked and the oil topped off. More

by Pam Verified Customer Verified Customer

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Was quick, customer service was great! Called when service was done! Clean also had a scheduled appointment so went great Called when service was done! Clean also had a scheduled appointment so went great More

by chrded2 Verified Customer Verified Customer

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Had appointment set for 11 am, they didn’t even get to my vehicle until after their lunch at 12:30. I know this because I came back after my lunch at 12:05 and car was in the same spot. When I asked why they vehicle until after their lunch at 12:30. I know this because I came back after my lunch at 12:05 and car was in the same spot. When I asked why they said they are on lunch right now. Didn’t have any courtesy vehicles available. Sat with my infant and toddler in the shop the rest of the time. Was supposed to get a few things done but due to the timing, only got the software on the vehicle updated. From appointment time to finished it took 5 hours and 15 minutes. They did fix the problem which I am grateful. The only person that came to talk or anything was a man from the parts store that gave each of my kids a hot wheels. More

by hoops Verified Customer Verified Customer

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