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Austin Aufie
805 Reviews
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805 Reviews
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805 Reviews of Austin Aufie
November 05, 2019
The absolute best service you could ask for Stopped into the service department to merely schedule an appointment. The customer service rep, after hearing my problem readily offered to attend t Stopped into the service department to merely schedule an appointment. The customer service rep, after hearing my problem readily offered to attend to the problem immediately. Thirty minutes later the work was done and I was on my way. I interacted with both employees from the parts department, cashier, and service rep. All were knowledgeable, articulate, helpful and efficient. I could not be happier with Basney Honda and their team of true professionals. More
by vmier
Verified CustomerOther Employees Tagged: John Richardson
November 05, 2019
It was ok My pilot had a recall. I called and made an appointment for a few days later. My wife took the car the day of the appointment and they didn't have it My pilot had a recall. I called and made an appointment for a few days later. My wife took the car the day of the appointment and they didn't have it in the system, they could not find anything. At the end, they still were able to do the service on the vehicle. More
by JRS
October 30, 2019
Was ok , a little long for oil change A little long for an just an oil change... service people are very nice. Yes we will come back, will recommend to others very soon A little long for an just an oil change... service people are very nice. Yes we will come back, will recommend to others very soon More
by BS Miller
October 26, 2019
Professional and reliable service I took my car in to winterize it. I did not have an appointment but was quickly greeted and checked in. I waited for it in their clean, comfortable I took my car in to winterize it. I did not have an appointment but was quickly greeted and checked in. I waited for it in their clean, comfortable waiting area. I was told it needed new tires to prepare it for winter driving. The tires were in stock. Austin kept me informed as to when to expect my service to be completed. My service experience was professional and reliable. I will return for additional service as needed. More
by MILLER_DS12
October 25, 2019
Not true to words I was quoted a price and they had me pay more I was not informed of the full price or I would not have gotten the extra key. I asked for a more detail I was quoted a price and they had me pay more I was not informed of the full price or I would not have gotten the extra key. I asked for a more detailed estimate and they just left out all the things I asked for. More
by Annoyed_33
Other Employees Tagged: Brad Pankow
October 24, 2019
Service Interval Basically just a change of oil and add other fluids, check tires and battery. They fit me in on short notice and gave me a lift to and from work whil Basically just a change of oil and add other fluids, check tires and battery. They fit me in on short notice and gave me a lift to and from work while they worked on the car--that's excellent service! More
by JBB0
Other Employees Tagged: Brian Lynn
October 24, 2019
Oil Change Friendly and fast service from the service department staff. They were efficient and accurate. Professional recommendations and honest evaluations, as Friendly and fast service from the service department staff. They were efficient and accurate. Professional recommendations and honest evaluations, as well as advice are greatly appreciated. More
by RLWEED
Other Employees Tagged: Brian Lynn
October 24, 2019
Oil change and tire rotation Done quickly and done well. Everyone was friendly and professional. The waiting area was clean and comfortable. The magazines and newspapers were Done quickly and done well. Everyone was friendly and professional. The waiting area was clean and comfortable. The magazines and newspapers were very current. Nice people overall More
by SNeeser
October 22, 2019
Air bag recall Service was fast, friendly, and efficient. My truck was fixed in a short amount of time and returned clean. It was a great experience as most of them Service was fast, friendly, and efficient. My truck was fixed in a short amount of time and returned clean. It was a great experience as most of them have been. More
by hoffmanhollym
Other Employees Tagged: Alan Royce , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III
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