Austin Aufie | Page 74

Matt and the team rock They always take care of you...prompt, courteous, knowledgeable...that is a great service team from front to back...I had an LED light that needed fix They always take care of you...prompt, courteous, knowledgeable...that is a great service team from front to back...I had an LED light that needed fixing and they got me in and out and back out on the road...and they found out it was under warranty---bonus! More

by gcmuskie Verified Customer Verified Customer

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All Went Well Austin was his usual pleasant, welcoming, helpful self. I appreciate the way he explains automotive things--he never makes me feel like a dummy! The f Austin was his usual pleasant, welcoming, helpful self. I appreciate the way he explains automotive things--he never makes me feel like a dummy! The facilities are so clean, tidy, orderly. I appreciate the professionalism and personableness. I have confidence in my car and those who take care of it. I intend to keep coming back. More

by MATIKO Verified Customer Verified Customer

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Very professional, courteous, prompt service My rating is as honest as I can be. We don’t drive anything but Honda’s. Always received great service.have the utmost confidence in Basney Honda My rating is as honest as I can be. We don’t drive anything but Honda’s. Always received great service.have the utmost confidence in Basney Honda More

by jefferymorrett Verified Customer Verified Customer

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Transmission Service Came in for an issue with my transmission juddering. Was repaired under warrant per the service bulletin. Same day service and hey we’re very friend Came in for an issue with my transmission juddering. Was repaired under warrant per the service bulletin. Same day service and hey we’re very friendly. More

by dmitschelen Verified Customer Verified Customer

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Not happy I did not feel welcomed when I entered the service area. I got the feeling “Why are you here your vehicle is not Due for a scheduled service. Question I did not feel welcomed when I entered the service area. I got the feeling “Why are you here your vehicle is not Due for a scheduled service. Question I asked about the oil level was not really answered. When I asked to schedule my next appointment which would be in March 2020 I felt like I was asking for the world!! Told to call later. Disappointed with Basney Honda. Would like to speak with service manager. More

by Kmarosz Verified Customer Verified Customer

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Oil chg I have always in over 20 yrs been treated as a friend and part of the Basney family each and every time I come in. The service is exemplary and everyo I have always in over 20 yrs been treated as a friend and part of the Basney family each and every time I come in. The service is exemplary and everyone is so helpful and courtu. When time comes to purchase a car it will be with no one but Basney Honda. Matt, Austin and everyone is wonderful. Thank you for all these yrs of great service and friendship.😊💙💕 More

by katherine_fox Verified Customer Verified Customer

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Good service Scheduled appointment online which was very convenient, and I took the shuttle after dropping my car. They called me when my vehicle was ready, and ev Scheduled appointment online which was very convenient, and I took the shuttle after dropping my car. They called me when my vehicle was ready, and everything went smoothly. More

by Rene Verified Customer Verified Customer

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Real pleasant experience It was great, dealing with a well run department. Volunteered to wash the car. The service was fast with documentation of the upcoming possible issu It was great, dealing with a well run department. Volunteered to wash the car. The service was fast with documentation of the upcoming possible issues that could need attention. Austin was great. More

by larrypwilliams Verified Customer Verified Customer

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Great place for car care Basney has always been very helpful and honest when it comes to taking care of my cr-v. Never try to sell anything that my car doesn’t need and prices Basney has always been very helpful and honest when it comes to taking care of my cr-v. Never try to sell anything that my car doesn’t need and prices are unbeatable for the services. Great place to take your car! More

by CLARICESHEAR10 Verified Customer Verified Customer

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Great Service Austin, our service representative, is always responsive, professional, and helpful. Car service is effective on my car, which has more than 125,000 Austin, our service representative, is always responsive, professional, and helpful. Car service is effective on my car, which has more than 125,000 miles. The dealership follows up after each visit to ensure satisfaction. More

by ALAN E. BAUER Verified Customer Verified Customer

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