Austin Berkes
Austin Berkes at Lithia Volkswagen of Des Moines

Austin Berkes | Page 2

Parts Manager

Lithia Volkswagen of Des Moines

5200 Merle Hay Rd
Johnston, IA 50131

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rated
41 Reviews
not yet
rated

41 Reviews

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Dealership Experience

14 yrs, 3 mos

Industry Experience

19 yrs, 4 mos

41 Reviews of Austin Berkes

July 15, 2021

Dealership Rating
Employee Rating

It was a clean place with friendly people. Our sales and service reps. were helpful and made the process of servicing and leasing a vehicle smooth. Same goes for everyone in the finance office. Thank you! More

by ELAINE.MERRITT3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sue Hannam, Kevin Caldwell , Ron Anderko, Samuel Dawson

June 28, 2021

Dealership Rating
Employee Rating

This was a well planned visit that lasted less than an hour as promised. More

by ESCHILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Braak

May 17, 2021

Dealership Rating
Employee Rating

Thus far my experiences with the service department have been exceptional! Both Linda and Kevin listened to my issues and resolved in a trustworthy manner. I'm satisfied with services received. More

by CSNOYES13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Caldwell , Linda Cramer

January 03, 2021

Dealership Rating
Employee Rating

Absolutely wonderful experience! Very professional, courteous, and friendly. Extremely impressed! Thank you for also working us in during COVID-19. Stay safe and thank you for your services! More

by LISALIVELY34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Cramer

December 14, 2020

Dealership Rating
Employee Rating

An excellent experience overall. Sales was curious, polite and quick to answer questions. Finance manager was very helpful and worked to locate a favorable interest rate. Parts was knowledgeable and ha More

by djsweat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Anderko, Zachary Klabunde, Justine Trijeque

November 09, 2020

Dealership Rating
Employee Rating

Service center was very helpful and pleasant. I also spoke with a helpful sales person named Dane who was very helpful and pleasant. I prefer to talk with someone other than my original salesman. Not re More

by RONTAYLOR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Hill, Dane Larsen

November 07, 2020

Dealership Rating
Employee Rating

First class dealership offering great inventory, very well informed salesman, Brian Braak, made the process simple, fair and quick. Brian explained all the details of the Audi suggesting all season mats More

by Bdhillwoodrestore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peggy Ferguson, Sue Hannam , Brian Braak, Linda Cramer, Dwayne Hill

October 27, 2020

Dealership Rating
Employee Rating

Overall an acceptable rating. I will try the service department and see how they communicate. The salesperson was knowledgeable on product. Attentive in buying process and inattentive after the sale con More

by RONTAYLOR1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Anderko, AJ Highsmith, Dwayne Hill, Jeremy Lester

October 13, 2020

Dealership Rating
Employee Rating

Great customer service. Service was fast and friendly. Jonny in the service department is second to none. Extremely knowledgeable. Very helpful. Always goes the extra mile. More

by Tony Morrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Halstead , Jonny

Oct 27, 2020

Lithia Volkswagen of Des Moines responded

Hello Tony, Thank you for choosing Volkswagen of Des Moines. We are pleased to hear about your exceptional service visit with Jason and Austin. We look forward to seeing you again at your next scheduled maintenance interval. Regards, Your Friends at Lithia Volkswagen of Des Moines

July 18, 2020

Dealership Rating
Employee Rating

I am 100% satisfied with all my experiences with the folks at Lithia! I knew exactly what I was shopping for and every hing has been hassle free More

by BETSYSMEMORIALGARDENS
Recommend Dealer
Yes

Other Employees Tagged: Peggy Ferguson , Dwayne Hill, Lamont Johnson, Doug Sander

Aug 10, 2020

Lithia Volkswagen of Des Moines responded

Hi Betsy, Congratulations on your new car from all of us at Volkswagen of Des Moines! We are delighted to hear you enjoyed your experience working with our team. Regards, Your Friends at Lithia Volkswagen of Des Moines

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