Austin Carrigan

Austin was our sales person. He was excellent. Knowledgeable, friendly and not pushy. Definitely made the experience better than expected. Mike was sales manager. Good guy. He was excellent. Knowledgeable, friendly and not pushy. Definitely made the experience better than expected. Mike was sales manager. Good guy. More

by Tim R- Lakeland Verified Customer Verified Customer

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Highly highly recommend Regal Lakeland. I was referred to Austin Carrigan by a friend. From the minute we arrived at Regal GMC we were greeted by the Manager Mike H. who beyond was pleasant I was referred to Austin Carrigan by a friend. From the minute we arrived at Regal GMC we were greeted by the Manager Mike H. who beyond was pleasant and inviting. I asked for Austin and he came right out. Austin already had the truck pulled up under the covered area for my husband to see. Mike & Austin started telling my husband all about the truck, Mike went and got a plate for him to test drive. We ended up buying a 2022 GMC Sierra 1500 Diesel, exactly what my husband wanted. The at home feel we received the way the deal was constructed, (us all in a room together) no going back and forth. As well as Amy Wilson the Finance Manger was present. This was by far the BEST experience I have and my husband have ever received from a dealer ship. Husband said it made him feel like the good ole’ days where you make a deal on a handshake. Thank you to such a great team and thank you Mike & Austin for your Service. This will be the only dealership we will buy from. The Rogers Just to mention we bought the vehicle during Hurricane Ian. More

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Michael Hughes and Pedro Jenner provided excellent customer service, answered all of my questions, addressed all of my concerns and provided a very fair price for my new Yukon. I was treated with resp customer service, answered all of my questions, addressed all of my concerns and provided a very fair price for my new Yukon. I was treated with respect and courtesy from the moment I walked in the door. I would go back to Regal GMC for future vehicle needs. More

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The best service I’ve ever had. From Michael the sales manager, Pedro the paperwork guru to Austin the tech guy going over all the bells & whistles. It is a great team manager, Pedro the paperwork guru to Austin the tech guy going over all the bells & whistles. It is a great team More

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We were extremely pleased with our service at this dealership. The people were friendly and super helpful with our transaction to buy out our leased automobile. They also helped us get financing throu dealership. The people were friendly and super helpful with our transaction to buy out our leased automobile. They also helped us get financing through a credit union with an extremely low percentage rate. We are extremely grateful they went above and beyond what we expected. More

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"Great professionalism that welcomed and created a positive and personal atmosphere that accommodated me during my purchase." From the first interaction to the last, the staff at Regal were an absolu positive and personal atmosphere that accommodated me during my purchase." From the first interaction to the last, the staff at Regal were an absolute pleasure to work with. I would like to recognize the people below for their efforts and patience. Michael Hughes-Sales Manager - Michael is a terrific person and manager. The authenticity and professionalism he displayed is hard to find. He was in constant contact and available for any questions to be answered or work that needed to be organized and completed. Pedro Jener-Finance Manager - Pedro demonstrated a personal and professional kindness that enabled me to have confidence in not only his ability, but the dealership as well to put the customer first. He made me feel as if my time was valuable. Michael Boswell-Sales Professional - Displayed quality salesmanship during the entire process and ensured the process went smoothly. Austin Carrigan - Walked me through the welcome call and set up of my new truck. He demonstrated great patience and willingness to ensure I got what I needed and was satisfied with the truck. Larry aka Coach- Courtesy Driver - Larry drove an hour to and from the dealership to pick me up from the airport and made the experience enjoyable. Each one of the people at Regal made this purchase an enjoyable experience all the way through. Not only were they a pleasure to work with in the sale, but they are also enjoyable to be around as people. Whether buying a car or being stuck in an airport, I could easily enjoy the time spent with these truly professional and personal individuals! More

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Mike, Austin and Pedro were fantastic to a buyer who had never previously been to this dealership. We appreciate each of you for taking time with us! never previously been to this dealership. We appreciate each of you for taking time with us! More

by MARTAYLOR39 Verified Customer Verified Customer

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Buying a car is both fun and aggravating. The transaction always takes too long to complete, but Regal did their best to keep things moving along -- with so much being automated now, moving away from printed always takes too long to complete, but Regal did their best to keep things moving along -- with so much being automated now, moving away from printed forms to electronic signatures on a tablet. The staff was friendly and easy to relate to which makes the buying experience so much better. More

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I am very pleased with the service I received at Regal GMC. I was met by the service advisor and escorted to the waiting area. GMC. I was met by the service advisor and escorted to the waiting area. More

by JDGARRE Verified Customer Verified Customer

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One of the best car buying experiences we've ever had!... Mike Hughes, Austin Carrigan and Pedro Jenner were professional, direct, honest, and truly accommodating to our family. We will absolutely return to Mike Hughes, Austin Carrigan and Pedro Jenner were professional, direct, honest, and truly accommodating to our family. We will absolutely return to this dealership for our future car buying/trade. More

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