Austin Czerwinski
Austin Czerwinski at Showcase Honda

Austin Czerwinski | Page 19

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
189 Reviews
4.8

189 Reviews

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189 Reviews of Austin Czerwinski

June 17, 2024

Dealership Rating
Employee Rating

Very professional experience. They were very clean and organized. We had to go in to get a warranty claim on our ac system and the process was easy with them. More

by WILLIAM.CHERRY916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard York, Sean Hoopes, Jerry Green, Cassie Allen , Daniel McCourt, Francisco Ostos, Kevin Proo, Devin Suzuki, Noah Ventura

June 16, 2024

Dealership Rating
Employee Rating

I have a terrible car. 27 times in the repair shop in 28 months. It is horrible and while the service writers want to do the best the warranty from Berkshire dealers (MPP) More

by wesrdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard York, Sean Hoopes, Jerry Green, James Birchman, Cassie Allen , Sebastian Eshelman, Daniel McCourt, Francisco Ostos, Kevin Proo

June 16, 2024

Dealership Rating
Employee Rating

They were quick to help and informative. My car was ready when I was told it would be. Cassie Allen was awesome. More

by Abraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

June 16, 2024

Dealership Rating
Employee Rating

Austin is thorough, consistently kind and detailed. He is an advocate for the customer and also explains every charge on the invoice and why it's important work to have done on my vehicle. Austin is an More

by Kaia S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Showcase Honda responded

Thank you for sharing your experience! It's wonderful to hear that Austin provided you with such excellent service. We pride ourselves on having thorough and kind team members who are advocates for our customers' needs. It's great to know that Austin explained everything clearly and respectfully, ensuring you understood each aspect of the service. We truly value your feedback and your loyalty. If there's anything else we can do for you or if you have any further questions, please don't hesitate to let us know. We look forward to continuing to provide you with exceptional service in the future!

June 16, 2024

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Employee Rating

Took a little long. We were there 3 hours waiting for an oil change and 4 new tires. But everyone was nice More

by anjeerules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Showcase Honda responded

Thank you for sharing your feedback with us. We apologize for the extended wait time during your recent visit for an oil change and new tires. Your time is valuable, and we understand that waiting for services can be inconvenient. We appreciate your patience and understanding. Your comments are important to us, and we will use them to improve our service efficiency going forward. If there's anything else we can do to enhance your experience in the future, please let us know. Thank you for choosing Showcase Honda. We look forward to serving you better next time.

June 16, 2024

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Employee Rating

Thank you service department for taking care of my vehicle. You are so good at it. More

by ariasalma655
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 17, 2024

Showcase Honda responded

Thank you for your kind words! We're thrilled that our service department could take care of your vehicle so well. If there's anything else we can assist you with or if you have any questions in the future, please feel free to reach out. We appreciate your trust in us and look forward to serving you again!

June 15, 2024

Dealership Rating
Employee Rating

Great dealership, staff is always very helpful. 10/10 would recommend to anyone needing car service. More

by CALDEROCRISTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Showcase Honda responded

Thank you for your review! We're thrilled to hear that you had a great experience at our dealership and that our staff was very helpful. Your recommendation means a lot to us! If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to assisting you or anyone you recommend to us in the future!

June 15, 2024

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Employee Rating

It’s always a pleasure when I come to the dealership for service guys are very very nice very accommodating More

by denise.Bogan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard York

Jun 17, 2024

Showcase Honda responded

Thank you for your review! We're delighted to hear that you had a pleasant experience at our dealership and that our service team was very nice and accommodating. Customer satisfaction is our priority, and we're glad that our team provided excellent service during your visit. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future with the same level of care and professionalism.

June 14, 2024

Dealership Rating
Employee Rating

Service is great waiting room is nice time waiting was good not sure about taking lfty home More

by drel39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Showcase Honda responded

Thank you for your feedback! We're glad to hear that you found our service great and enjoyed our comfortable waiting room. We apologize if the Lyft service didn't meet your expectations. Your satisfaction is important to us, and we'll take your feedback into consideration to improve our services further. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your business and hope to serve you again in the future!

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