Austin Guzman

I did not have any dealing with dango BRUCE other than the fact that he answered the phone when I called to see if they had a specific car on the lot I gave him the stock number and he told me that it was the fact that he answered the phone when I called to see if they had a specific car on the lot I gave him the stock number and he told me that it was on the lot and available. 30 minutes later I arrived at the dealership and he was working with another customer. He passed me on to Austin, who did inform me that the car that I had called and was inquiring about was not on the lot and was not available Austin did help me find a car that I wanted and was wonderful through the sales process. I can give him five stars the other person other than a one minute phone call I did not have any interaction with, and therefore do not feel like an adequately rate him. More

by tenderturf Verified Customer Verified Customer

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Austin & Damon were fantastic & excel at communication even when having to deliver bad news. I arrived at the dealership and my car was in the process of being PDI'd. I understand the car came in later even when having to deliver bad news. I arrived at the dealership and my car was in the process of being PDI'd. I understand the car came in later than expected but I should have done the paperwork and taken a loaner when I got there versus waiting until after 5 for my car. I didn't realize the car wasn't detailed in the 2-1/2 hours so I had to take it back 2 days later. More

by dyeo Verified Customer Verified Customer

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Excellent service, smooth purchase process, and I absolutely love my new 2025 Lexus NX 250. absolutely love my new 2025 Lexus NX 250. More

by kimberlynbyrd Verified Customer Verified Customer

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This dealership made my buying experience, one of the best in my 60 years of buying automobiles best in my 60 years of buying automobiles More

by DEFF866 Verified Customer Verified Customer

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Great team at Lexus of Sarasota and Austin is awesome! ? Management team reached out a day or so after the purchase to check on my experience. ? Management team reached out a day or so after the purchase to check on my experience. More

by jimgaffney Verified Customer Verified Customer

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Tom McOmber was great. Dealership is fine. Traffic is a bit hectic there. Liked the coffee and amenities. Final sales manager on checkout was a little pushy. Dealership is fine. Traffic is a bit hectic there. Liked the coffee and amenities. Final sales manager on checkout was a little pushy. More

by tshcowan Verified Customer Verified Customer

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The entire experience was positive. From "greet and meet" to the final handshake. Details were handled seemlessly and without any concern. Easy as drive in/drive out... Just not with th From "greet and meet" to the final handshake. Details were handled seemlessly and without any concern. Easy as drive in/drive out... Just not with the same vehicle... Something much better. Win /Win. Great team and great service. Very happy. More

by MSOCHORRCIS Verified Customer Verified Customer

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Every one at Lexus of Sarasota were very professional. Austin is an excellent salesmen. We felt very comfortable with our transaction. Austin is an excellent salesmen. We felt very comfortable with our transaction. More

by Paul Verified Customer Verified Customer

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Our purchasing experience at SRQ Lexus was very enjoyable. They listened to our concerns and worked with us to get the car we wanted. enjoyable. They listened to our concerns and worked with us to get the car we wanted. More

by gbrindza20 Verified Customer Verified Customer

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Every one was very professional and efficient. I would recommend this dealership to anyone. Thanks. I would recommend this dealership to anyone. Thanks. More

by Paul Verified Customer Verified Customer

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