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Austin Mercer
18 Reviews
Dealership Experience
1 yr, 5 mos
Industry Experience
10 yrs, 5 mos
Specialties & Trainings
Sales Expert
Automotive Technician
18 Reviews
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18 Reviews of Austin Mercer
April 25, 2025
Austin was helpful and knowledgeable. He is also very professional. I am very happy with my new car. He is also very professional. I am very happy with my new car. More
by JUANATMOLINA
Verified CustomerOther Employees Tagged: Austin Guffey
April 01, 2025
Our experience at Walker was the best we ever had purchasing our new F150 XLT 4by4 Keith Cox and Shawna Hargett were two of the best sales people we ever dealt with. This was my first new car and purchasing our new F150 XLT 4by4 Keith Cox and Shawna Hargett were two of the best sales people we ever dealt with. This was my first new car and new truck. So you could imagine how you might feel when doing one of the most stressful things in life. Our entire experience was awesome from negotiating our trade in to working with the finance manager. And we even met the Accessories Manager who set us up with a few items nicer than our truck already was. Most importantly. Each member of this Walker Ford team was Friendly Courteous knowledgeable in thier field of expertise. I would recommend anyone if your researching or even if your ready to buy. Contact Shawna or Keith for all your questions regardingb More
by Capt. 54
Other Employees Tagged: Greg Ledbetter, Shawna Hargett, Keith Cox, Mike Blankenship, Todd Edwards
March 28, 2025
Staff is extremely knowledgeable and friendly. They truly go the extra mile to ensure you are completely satisfied with your experience at Walker They truly go the extra mile to ensure you are completely satisfied with your experience at Walker More
by blanch2226
Other Employees Tagged: Shawna Hargett, Mike Blankenship
March 21, 2025
Great service and it was easy to close on the purchase. I would highly recommend anyone to make their next car purchase here. I would highly recommend anyone to make their next car purchase here. More
by prosser.ka
Other Employees Tagged: Kevin Jewel, Stacy Bold
January 03, 2025
Shawna shared exceptional knowledge about my vehicle. She was very attentive to my needs and was easy to contact by phone and email. Her sales approach was pressure-free and allowed me time to decide if She was very attentive to my needs and was easy to contact by phone and email. Her sales approach was pressure-free and allowed me time to decide if this was the right vehicle for me. She made the entire process smooth and easy for me. More
by marychina78
Other Employees Tagged: Shawna Hargett
November 16, 2024
Brian came out to meet me. He listened carefully and directed me to the correct vehicle. A live agent is most valuable. Finance and Accessory folks were helpful as well. He listened carefully and directed me to the correct vehicle. A live agent is most valuable. Finance and Accessory folks were helpful as well. More
by LEEMCC44
Other Employees Tagged: Brian Hall, Jackson Hall
November 01, 2024
Shawna was wonderful from start to finish. I will definitely recommend my friends to her. Thank you again I will definitely recommend my friends to her. Thank you again More
by youdreaminc
Other Employees Tagged: Shawna Hargett
October 18, 2024
Excellent service every step of the way, especially from Shawna Hargett who was outstanding in her professionalism, knowledge and courteous follow up! Shawna Hargett who was outstanding in her professionalism, knowledge and courteous follow up! More
by mjam121
Other Employees Tagged: Shawna Hargett
October 17, 2024
Shawna was wonderful Highly knowledgeable about my new 2025 Ford Escape Hybrid Pleasant atmosphere Totally dedicated her time to me and my needs Highly recommend 5+ Stars 2025 Ford Escape Hybrid Pleasant atmosphere Totally dedicated her time to me and my needs Highly recommend 5+ Stars More
by Susie
Other Employees Tagged: Shawna Hargett, Jackson Hall
October 04, 2024
The best sales, management and service team. I was very stressed from Hurricane Helene when I lost my Red Mustang. My condo was also flooded and was making preparations to pack to move out for I was very stressed from Hurricane Helene when I lost my Red Mustang. My condo was also flooded and was making preparations to pack to move out for mitigation and renovations. Traci and Stacy really worked their butts off to help me get a new car. This included coordination with car insurance and disaster relief discount. I have worked with Tracy for over 20 years and always assists and sets me up with the right team. Stacy was patient and did an excellent job helping me get set up the beautiful new Edge. Walker Ford sales was swapped with clients coming in just like me who needed a new car ASAP More
by mapbeach
Other Employees Tagged: Tracy Affrunti, Ryan Holcomb, Stacy Bold , David Dixon, Gatlin Hatcher
