62 Reviews
Write a Review62 Reviews of Austin Rotella
August 17, 2023
excellent services in all it’s departments… they are all very kind, accommodating, explain everything to be done to your car.. i would definitely recommend this dealership.. very kind, accommodating, explain everything to be done to your car.. i would definitely recommend this dealership.. More
Other Employees Tagged: JoAnn Gradzik, Jonathan Escoto, Kristi Lavacca, Nick Lavacca, Michael Heath, Manny Lugo, CJ Smith , Victoria Felder
August 16, 2023
Exceptional service along with courteous knowledgeable personnel throughput the establishment. Would not hesitate to buy additional vehicles from this dealership personnel throughput the establishment. Would not hesitate to buy additional vehicles from this dealership More
Other Employees Tagged: John Torre, Nick Lavacca
August 11, 2023
Everyone was extremely personable and helpful. My experience was great. No pressure. I felt I could trust everyone there and that they were interested in finding me what I wanted. My experience was great. No pressure. I felt I could trust everyone there and that they were interested in finding me what I wanted. More
Other Employees Tagged: Manny Lugo , Matt Godwin, Brandon Hines
August 11, 2023
I have never owned an Acura, and wasn't sure what I was walking into. Im not going to lie I was looking for something that wasnt practical, sporty, horsepower, but still a family car that was AWD. Anything walking into. Im not going to lie I was looking for something that wasnt practical, sporty, horsepower, but still a family car that was AWD. Anything I found that met this was over 70k. I saw the white TLX and I liked it. I then saw the all black Sport and fell in love. I must have walked around that car in the show room 50 times. Thinking this is not in my league and kept looking over at Brandon crunching numbers. I wanted to drive it before saying I really wanted to think of trying to buy it. I drove it, and oh man this was it. I was in love. I left the dealership that day and Brandon and Matt went above and beyond to work with me and make sure that I got the car of my dreams, but also suprise my husband with his dream car too. A few days later I walked into the showroom to pick up my beautiful dream car, and in the next showroom was my husbands MDX Blue ATech with a big red bow! I can mot thank them both enough, and I know that with out them this deal would not be possible. I will absolutely not only purchase from them again, and the way I like to change out my cars we will have a great relationship!!! This one I may not want to trade in too soon, I now look for reasons to take a drive and throw her in Sport + everytime. Thanks Acura by Executive, North Haven and a huge thank you to Brandon and Matt!!! ❤️ More
Other Employees Tagged: Matt Godwin, Brandon Hines
July 27, 2023
Joann Gradzik was absolutely amazing. She did everything to make sure it was a smooth process. She was available and responsive. She made sure i was aware of every step. I can honest She did everything to make sure it was a smooth process. She was available and responsive. She made sure i was aware of every step. I can honestly I say I have never had a better car purchasing experience which is saying a lot given that the majority of this experience was virtual. There aren't enough words my gratitude for her assistance throughout the process. I only wish every dealership had someone like her. More
Other Employees Tagged: JoAnn Gradzik, Kristi Lavacca
June 27, 2023
Car salesman’s Office space isn’t very inviting or organized. I felt like I was sitting in a dive bar and not a dealership.office is small and crowded,dusty and not very comfortable to spend 3hrs in. organized. I felt like I was sitting in a dive bar and not a dealership.office is small and crowded,dusty and not very comfortable to spend 3hrs in. More
Other Employees Tagged: John Torre
June 17, 2023
Great dealership to work with. Everyone was pleasant and knowledgeable. I never felt harassed. Excellent selection of vehicles on the lot. Will definitely come back to this deal Everyone was pleasant and knowledgeable. I never felt harassed. Excellent selection of vehicles on the lot. Will definitely come back to this dealership in the future. More
Other Employees Tagged: John Torre , Brandon Hines
June 15, 2023
Everyone was very pleasant and helpful. All of my questions were answered thoroughly and quickly. Complete professionals! All of my questions were answered thoroughly and quickly. Complete professionals! More
Other Employees Tagged: Jonathan Escoto , Brandon Hines
June 12, 2023
Jo Ann is a pleasure to work with- she made our car buying process seamless. We appreciate all her help! buying process seamless. We appreciate all her help! More
Other Employees Tagged: JoAnn Gradzik
June 06, 2023
Johnathon and Austin were excellent during this entire process , answered all my annoying questions lol . Very professional , well informed process , answered all my annoying questions lol . Very professional , well informed More
Other Employees Tagged: Jonathan Escoto