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Austin Simpson
Austin Simpson at Ken Ganley Ford Parma
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Austin Simpson | Page 3

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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5.0
76 Reviews

Dealership Experience

4 yrs

Industry Experience

4 yrs

Languages Spoken

English English

5.0

76 Reviews

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76 Reviews of Austin Simpson

August 15, 2023

Dealership Rating
Employee Rating

I came in out of the blue last week and explained immediately my personal specs for the dependable, low-mileage vehicle I was seeking - I'm over sixty,and I want a car with which I am presented few More

by Qtpysusie54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Helpful
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Aug 15, 2023

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that Austin had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Versa, and we thank you for choosing Ken Ganley Ford West!

August 13, 2023

Dealership Rating
Employee Rating

Austin was amazing and made my transaction easy. Finding the right truck for me was not easy. Thanks. More

by rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Tracy Sapienza

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Aug 14, 2023

Ken Ganley Ford Parma responded

Thank you so much for your kind words, Rick, and for taking the time to leave us this wonderful feedback!

Aug 15, 2023

Ken Ganley Ford Parma responded

Hi Rick, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. If you have any further questions, please give us a call. We're always happy to help!

August 10, 2023

Dealership Rating
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Austin was a great salesman. He was with me through the entire process and was very honest on what to expect! More

by quandatysha
Recommend Dealer
Yes
Helpful
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Aug 10, 2023

Ken Ganley Ford Parma responded

Congratulations on your new vehicle! We are so glad that Austin had the opportunity to work with you, and that he and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 10, 2023

Dealership Rating
Employee Rating

A nice community place where everyone was friendly and helpful. A great place to look for your next car. More

by Colinrkennat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, Mike LaScola

Helpful
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Aug 10, 2023

Ken Ganley Ford Parma responded

Thank you, Colin, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ken Ganley Ford West are glad to have you as a customer.

August 08, 2023

Dealership Rating
Employee Rating

Excellent, Peaceful, Professional, everyone was extremely nice. I would highly recommend your services. Thank You. More

by awbhbb7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

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Aug 10, 2023

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 27, 2023

Dealership Rating
Employee Rating

Good, hardworking people. Made it an easy and enjoyable experience. Went in just to look at a car. They did not push to get it, but helped convince me to get the car that was More

by Colinrkennat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, Mike LaScola

Helpful
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Jul 28, 2023

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out, Colin. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford West!

July 20, 2023

Dealership Rating
Employee Rating

I had a very positive experience at Ganley Ford West. Everyone was very knowledgeable on the Ford products and very helpful in my understanding what truck would fit my needs! More

by Wardy916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, C.J. Overman, Tom Yerace, Dan Overman, John Ruper, Matt Palffy, Nick Feruito , Carlyle Franklin, C'ontae Prescott

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Jul 21, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. We hope you enjoy your new truck!

July 19, 2023

Dealership Rating
Employee Rating

They make you feel at home and part of the family. Treats you with full respect and makes you want to come back for the next vehicle. More

by jackie681
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Helpful
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Jul 20, 2023

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience, Jackie! We sincerely value your business and look forward to your next visit.

Jul 23, 2023

jackie681 responded

As I responded with a positive experience, I am now sitting here wondering how I am going to get to work tomorrow. Which, this job is what I work to make the money to pay for this truck. I have tried reaching out in a couple ways, along with my fiancee, and no response back since Friday about the plates to the truck. Today is the last day for the tags and no response and no plates. I have received responses back for me to place my experience with the company through the email that was sent, to make sure I fill that out, even though I have not seen the email. But again, over the plates, no response. I am not too sure about coming back again for our next vehicle, since I am unable to drive the vehicle now.

July 11, 2023

Dealership Rating
Employee Rating

Good service from Austin, he is very caring. He tries to make things right for me. More

by kasowen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Jul 11, 2023

kasowen responded

Great service

Jul 13, 2023

Ken Ganley Ford Parma responded

Hi kasowen, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2023

Dealership Rating
Employee Rating

Great people that helped and made it a fun experience for us. Errs professional and knowledgeable! More

by eliannawitschey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Matt Palffy, Nick Feruito, Mike LaScola , Brandon Taylor-Mitchell

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Jul 11, 2023

Ken Ganley Ford Parma responded

Elianna, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Jul 12, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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