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Austin Simpson
Austin Simpson at Ken Ganley Ford Parma
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Austin Simpson | Page 4

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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5.0
76 Reviews

Dealership Experience

4 yrs

Industry Experience

4 yrs

Languages Spoken

English English

5.0

76 Reviews

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76 Reviews of Austin Simpson

July 07, 2023

Dealership Rating
Employee Rating

Austin was one of the best salesmen I’ve ever dealt with. He was very knowledgeable and was straightforward. More

by aaronparks322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Helpful
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Jul 07, 2023

Ken Ganley Ford Parma responded

Thank you so much, Aaron, for your wonderful review! We are thrilled that Austin had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford West!

June 22, 2023

Dealership Rating
Employee Rating

The staff was efficient, polite, knowledgefull. My experience was easy and quick. My go.to for car purchases. More

by tmiles330
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito

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Jun 23, 2023

Ken Ganley Ford Parma responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Jun 26, 2023

Ken Ganley Ford Parma responded

Hi, thank you so much for your positive comments about Ken Ganley Ford West! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 21, 2023

Dealership Rating
Employee Rating

Very good customer service. Very courteous and friendly. Very knowledgeable and very helpful In the car sale. More

by msveemc
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman, C.J. Overman, Mark Rezzano, Mike LaScola , Brandon Taylor-Mitchell

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Jun 22, 2023

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 19, 2023

Dealership Rating
Employee Rating

Austin was very helpful and understanding. He made the car buying experience smooth and easy More

by jstinson831
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy

Helpful
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Jun 19, 2023

Ken Ganley Ford Parma responded

It's great to hear that Austin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford West!

June 17, 2023

Dealership Rating
Employee Rating

Makes you feel at home! Great communication without any pushing or shoving. Bought my first car through Ganley, and now my first truck! More

by jackie681
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito

Helpful
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Jun 17, 2023

Ken Ganley Ford Parma responded

Jackie, here at Ken Ganley Ford West, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the truck they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Jun 20, 2023

Ken Ganley Ford Parma responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

June 13, 2023

Dealership Rating
Employee Rating

Very accommodating. Austin was very prompt with getting me answers and got me out of there very quickly. More

by Tanya
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Helpful
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Jun 14, 2023

Ken Ganley Ford Parma responded

Tanya, thank you for your feedback on your recent visit to Ken Ganley Ford West. It's great to hear that Austin was able to assist you and that you had such a positive experience!

Jun 15, 2023

Ken Ganley Ford Parma responded

Hi Tanya, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. If you have any further questions, please give us a call. We're always happy to help!

June 10, 2023

Dealership Rating
Employee Rating

Went to another Ford Dealership and had a horrible experience. Drove past Ken Ganley Ford and stopped by. I was helped by Austin Simpson. He was very knowledgeable, personable and took the time to ans More

by aaronparks322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
Report | Print
Jun 10, 2023

Ken Ganley Ford Parma responded

Thank you, Aaron, for your very kind words for Austin and for this review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford West.

Jun 12, 2023

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. We hope you have a great day!

June 02, 2023

Dealership Rating
Employee Rating

The people were very friendly there, I thought they weren't super pushy and cared about my interests. More

by Sidhanth Venkat
Recommend Dealer
Yes
Helpful
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Jun 03, 2023

Ken Ganley Ford Parma responded

Thank you so much, Sidhanth, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Jun 05, 2023

Ken Ganley Ford Parma responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

June 01, 2023

Dealership Rating
Employee Rating

Both Mark & Austin were great to work with. They were very helpful answering questions i asked about the vehicle also very friendly and helpful. More

by johnkeller2956
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Tracy Sapienza

Helpful
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Jun 01, 2023

Ken Ganley Ford Parma responded

Thanks, John, for your feedback on your recent visit to Ken Ganley Ford West. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience!

May 24, 2023

Dealership Rating
Employee Rating

I really enjoyed my experience at this dealership. I knew instantly that I was purchasing my next vehicle from here. More

by jdwilliams1988
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
Report | Print
May 25, 2023

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 26, 2023

Ken Ganley Ford Parma responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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