Austin Smith | Page 6
Solution Specialist
Bill Dickason Chevrolet Buick
1110 E Broadway Ave
Gladewater, TX 75647
Dealership Experience
3 yrs, 6 mos
114 Reviews
Write a Review114 Reviews of Austin Smith
August 26, 2025
the young man in the service department that helped us with the google set up was the nicest person that we dealt with. with the google set up was the nicest person that we dealt with. More
Other Employees Tagged: Faye Hinds, Lisa Bryant, Adrian Cortes, Amber Klinefelter , Jordan Williams
August 22, 2025
Buying experience seemed flawless. There were some issues with the car the dealership promised to take care of before we drove off the lot. We were told to give them 2-3 days. 5 days l There were some issues with the car the dealership promised to take care of before we drove off the lot. We were told to give them 2-3 days. 5 days later we were told it was ready to go. Arrived to pick up the car, nothing had been done. Tires bad, windshield wipers bad, inter fender liners hanging/installed with self tapping screws. The car has been back to the dealership twice for repairs which were promised as stated BEFORE WE DROVE OFF THE LOT. Car didn’t even lock. Almost a full month later and now we have to re-sign paperwork because financing never went through due to price. No one called to inform us. Salesman blames service, service blames financing. It’s a whole mess and a lot of excuses. More
Other Employees Tagged: Faye Hinds, Lisa Bryant, Nathan McClain, William Nichols
August 05, 2025
Wonderful experience very very nice got everything done pretty quick I just couldn't recommend any other place then Bill Dickerson to buy a car pretty quick I just couldn't recommend any other place then Bill Dickerson to buy a car More
Other Employees Tagged: Mike Lambert, Adrian Cortes, Tim Lumpkin, Brycen Rachell, Rick Wells , Darby Glass, Brandon Jefferson, Jordan Williams
July 29, 2025
It was a great experience. Austin Smith and financing handled everything quickly. Very informative through the process of purchasing my vehicle Austin Smith and financing handled everything quickly. Very informative through the process of purchasing my vehicle More
Other Employees Tagged: Brycen Rachell
July 22, 2025
My wife had a very specific built 2025 Traverse that she wanted. When trying to find one there was only 7 in the state built with the color and options she wanted. When attempting to get one of the 7, onl wanted. When trying to find one there was only 7 in the state built with the color and options she wanted. When attempting to get one of the 7, only 2 where available. The staff at Bill Dickason literally bent over backwards to get one of those two vehicles. They where successful in getting one after a lot of hard work. The price was great for what we wanted and the staff will do anything needed to make sure you get what you want and stay within your means. Do not be afraid to give them an opportunity to earn you business. More
Other Employees Tagged: Brycen Rachell, Amber Klinefelter , Brandon Jefferson
July 11, 2025
Wonderful experience working with Rick, Austin and Amber. Rick is such a patient and honest man and also has a great sense of humor as well as Amber. I will definitely be referring others to this business be Rick is such a patient and honest man and also has a great sense of humor as well as Amber. I will definitely be referring others to this business because it was my first experience not having high pressure sales at a dealership and the environment was relaxed and comfortable. Also had great music! ☺️ More
Other Employees Tagged: Amber Klinefelter, Michael Scott, Rick Wells
July 10, 2025
Awesome crew! Amazingly low prices! I highly recommend this establishment! Wonderful customer service from the salesman to the finance manager! Amazingly low prices! I highly recommend this establishment! Wonderful customer service from the salesman to the finance manager! More
Other Employees Tagged: Brycen Rachell, Rick Wells , Darby Glass

