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Auston Foster

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Auston Foster

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Auston Foster | Page 2

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9

54 Reviews

Overview Reviews (54) Inventory (442)

4.9

54 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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54 Reviews of Auston Foster

April 19, 2024

Dealership Rating

Employee Rating

Even with very little notice Auston got my vehicle in for service and arranged for Bill to take me home… great service from the moment i arrived until the time my car was finished… service and arranged for Bill to take me home… great service from the moment i arrived until the time my car was finished… More

by cj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 22, 2024 -

Jim Norton Toyota Tulsa responded

CJ, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Jim Norton Toyota's Service Department. Sincerely, Courtney, Jim Norton Auto Group

April 14, 2024

Dealership Rating

Employee Rating

I have trusted Jim Norton for the last 7 years. Auston has always done a great job explaining things and making the process easy. I have to leave a great comment about Frank. He's one of the reason Auston has always done a great job explaining things and making the process easy. I have to leave a great comment about Frank. He's one of the reasons I have kept coming back to the dealership, he always has a great attitude. He seems happy to be there, he's always happy to give a ride and fun to chat with. More

by ericherman91

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Blocker

Helpful 0

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Apr 15, 2024 -

Jim Norton Toyota Tulsa responded

Eric, thank you so much for the wonderful review of your experience at Jim Norton Toyota. Austin and Frank are some of the best in their professions, and we feel your review is spot on! We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

April 10, 2024

Dealership Rating

Employee Rating

I always receive good service at Jim Norton that's why I go there for maintenance and other auto related needs. go there for maintenance and other auto related needs. More

by rita.dobson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes

Helpful 0

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Apr 10, 2024 -

Jim Norton Toyota Tulsa responded

Rita, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

April 03, 2024

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Employee Rating

Always a great experience, would not go anywhere else for sservice. Always friendly and knowledgeable too. for sservice. Always friendly and knowledgeable too. More

by cheerychatter2001

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: We didn't remember his name but the gentleman from Germany also helped us and he was wonderful.

Helpful 0

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Apr 03, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Take care! Sincerely, Courtney, Jim Norton Auto Group

April 02, 2024

Dealership Rating

Employee Rating

Excellent service all around with Professional, courteous and great technical expertise!!👍🏼will definitely return for all future service!! and great technical expertise!!👍🏼will definitely return for all future service!! More

by iyengarm2007

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 03, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions! Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

Dealership Rating

Employee Rating

Jim Norton Toyota Tulsa was super helpful with my car repairs and did an excellent job. repairs and did an excellent job. More

by M

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate your kind words! We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 27, 2024

Dealership Rating

Employee Rating

Auston in the service department always takes great care of our vehicles. This visit was no exception! Prompt and communicative! of our vehicles. This visit was no exception! Prompt and communicative! More

by Janice_Koss

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback, Janice. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Austin was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Courtney, Jim Norton Auto Group

March 25, 2024

Dealership Rating

Employee Rating

Great service. Knowledgeable reps. Great work Easy in. Easy out. Reasonable wait time. 20 year customer =) Knowledgeable reps. Great work Easy in. Easy out. Reasonable wait time. 20 year customer =) More

by cwinton4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 26, 2024 -

Jim Norton Toyota Tulsa responded

March 25, 2024

Dealership Rating

Employee Rating

Excellent service as always. Greeted and made to feel important and updated on what was going to be done with the truck. Greeted and made to feel important and updated on what was going to be done with the truck. More

by jas_ruth

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gibson Freter, Brandon Barlow

Helpful 0

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Mar 26, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time out of your day to share your wonderful experience with us! We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service! Sincerely, Courtney, Jim Norton Auto Group

March 25, 2024

Dealership Rating

Employee Rating

Great from start to finish and Auston kept me informed during the entire service and called me promptly upon completion! Greeted on the drive and awesome attitu during the entire service and called me promptly upon completion! Greeted on the drive and awesome attitu More

by cj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 26, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us, CJ! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

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