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Auston Foster

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Auston Foster | Page 3

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.8

73 Reviews

Overview Reviews (73) Inventory (395)

4.8

73 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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73 Reviews of Auston Foster

May 14, 2024

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Good turn around for my 5,000 mile service including tire rotation. And the auto was returned washed! They also pushed in the front fender which had popped out apparently after scraping a high curb (This is rotation. And the auto was returned washed! They also pushed in the front fender which had popped out apparently after scraping a high curb (This is an engineering issue with Toyotas. I had the same problem with an Avalon. Surely Toyota can make those clips stronger!) More

by patdlester

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Recommend Dealer

Yes

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May 15, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota for your 5,000-mile service and tire rotation. We are glad to hear that you appreciated the quick service and car wash. We look forward to working with you again soon. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

May 14, 2024

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The service is the best. Customer service is always 100%. My only complaint would be the cost of car repairs. Customer service is always 100%. My only complaint would be the cost of car repairs. More

by RAPLTWO

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Yes

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May 15, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for visiting Jim Norton Toyota’s service department. We are glad that we could provide an overall positive experience and appreciate your feedback. We are always checking our competitor’s prices so we can offer our customers the best pricing. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

May 13, 2024

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Jim Norton Toyota has always been the best service department for our Toyota. Not pushy, and very informative on what's best for our car. Much appreciated! department for our Toyota. Not pushy, and very informative on what's best for our car. Much appreciated! More

by jtplank

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Recommend Dealer

Yes

Helpful 0

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May 14, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words! At Jim Norton Toyota, we pride ourselves on providing informative and pressure-free service to our valued customers. We appreciate your trust in us and look forward to assisting you with all your Toyota needs in the future! Sincerely, Courtney, Jim Norton Auto Group

May 13, 2024

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staff was great got what I came in for completed and at the cost the told me it would be. the cost the told me it would be. More

by charles.deprey

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Recommend Dealer

Yes

Helpful 0

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May 14, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota, Charles! We're thrilled to hear that our staff provided you with a great experience and that we were able to complete your service in a timely manner. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

May 09, 2024

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One of the best service departments I’ve worked with been a customer since 2009 a customer since 2009 More

by thomasholdren

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Recommend Dealer

Yes

Other Employees Tagged: David Holmes, John Michael Rogne, Jeff Cantrell

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May 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Thomas! We truly appreciate your loyalty and kind words. It's been our pleasure to serve you since 2009. We look forward to many more years of providing you with excellent service at Jim Norton Toyota. Take care! Sincerely, Courtney, Jim Norton Auto Group

May 07, 2024

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very good always very professional and a good exerience will be back for all my services will be back for all my services More

by michaelmwm63

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Recommend Dealer

Yes

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May 08, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience, Michael! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

May 03, 2024

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Awesome people to work with! Everyone was straight forward and got everything taken care of. Everyone was straight forward and got everything taken care of. More

by J2112

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Recommend Dealer

Yes

Other Employees Tagged: Brandon Barlow, Josh Pippin

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May 06, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

April 28, 2024

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Efficient and always professional. Earnie goes above and beyond to make sure that I've got my questions answered and makes sure my car is clean when I leave. Earnie goes above and beyond to make sure that I've got my questions answered and makes sure my car is clean when I leave. More

by mjgriff1957

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Recommend Dealer

Yes

Other Employees Tagged: Earnie Plumbtree

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Apr 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Earnie went above and beyond to take care of you and your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Courtney, Jim Norton Auto Group

April 23, 2024

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Great service and attitude all the time and I appreciate it so I continue to make sure they are my favorite it so I continue to make sure they are my favorite More

by fnfash98

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Recommend Dealer

Yes

Other Employees Tagged: David Holmes, Greg Foster, Eric Cooper, Dakota Jacoby, Levi Hale, Zeb Freter, Jeff Lauinger, Jeff Cantrell, Rachel Farrell

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Apr 24, 2024 -

Jim Norton Toyota Tulsa responded

April 19, 2024

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Even with very little notice Auston got my vehicle in for service and arranged for Bill to take me home… great service from the moment i arrived until the time my car was finished… service and arranged for Bill to take me home… great service from the moment i arrived until the time my car was finished… More

by cj

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Recommend Dealer

Yes

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Apr 22, 2024 -

Jim Norton Toyota Tulsa responded

CJ, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Jim Norton Toyota's Service Department. Sincerely, Courtney, Jim Norton Auto Group

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