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Ava Williams
168 Reviews
Hi, I’m Ava Williams! I’m originally from Chattanooga, Tennessee, and I’ve been with Galleria BMW for over 3 years. I began my career in the BDC department, moved into a Client Advisor role, and now I’m proud to be part of our finance department. Throughout my journey, my goal has always been the same: to create a smooth, stress-free, and enjoyable experience for every customer. I love helping people find the perfect vehicle and now, in finance, I get to ensure the process of making it yours is just as seamless. Whether it’s answering questions, walking you through options, or celebrating with you when you drive off in your new BMW, I’m here to make sure you feel confident and taken care of every step of the way.
Read moreDealership Experience
4 yrs, 5 mos
Languages Spoken
English
168 Reviews
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168 Reviews of Ava Williams
March 03, 2026
Great service, very kind and helpful when they explain everything they also were always looking for everything i want. everything they also were always looking for everything i want. More
by Andres Auerbach
Other Employees Tagged: Jacob Martin
March 03, 2026
Very great service I will recommend lots of people to follow them thank you very much highly appreciated follow them thank you very much highly appreciated More
by Turboali43
Other Employees Tagged: Benjamin Sutphin, Caleb Bergmann
March 02, 2026
I was impressed with how they helped me with an extended warranty for my 2023 X5. The process was smooth and hassle free and the price was right. I highly recommend. Ava was great! warranty for my 2023 X5. The process was smooth and hassle free and the price was right. I highly recommend. Ava was great! More
by kirchnerg2
March 01, 2026
After going through a very similar but hectic process with a different BMW dealer/broker less than one year ago for my new vehicle, Jacob and Ava restored my faith in BMW’s ability to deliver top notch with a different BMW dealer/broker less than one year ago for my new vehicle, Jacob and Ava restored my faith in BMW’s ability to deliver top notch service, a clear/simple/stress free process, and terrific responsiveness. They completely WOW’d me and all that is needed now is for my wife’s car to be delivered!! Thank you to Jacob and Ava for being awesome to work with and quite simply, having your stuff together!! More
by James.Hiatt
Other Employees Tagged: Jacob Martin
February 25, 2026
Working with Ava with a pleasure. She provided exceptional service and was very profound on her knowledge about the car and programs I was purchasing. The process was so simple I trul She provided exceptional service and was very profound on her knowledge about the car and programs I was purchasing. The process was so simple I truly enjoyed it. More
by Jackiet1551
Other Employees Tagged: Jacob Martin
February 20, 2026
Just leased a BMW iX from Washington DC. The process was so smooth and the team (Dan and Ava) were a pleasure to deal with. No high pressure sales here. The process was so smooth and the team (Dan and Ava) were a pleasure to deal with. No high pressure sales here. More
by KitKat
Other Employees Tagged: Dan Leahy
February 20, 2026
We had the best experience at Galleria BMW. Purchased a ‘26 x5 for myself. Started out online shopping and dealing with Austin in sales who then put me with Michelle in finance who worked her m Purchased a ‘26 x5 for myself. Started out online shopping and dealing with Austin in sales who then put me with Michelle in finance who worked her magic. About a month later, again online, looking for my daughter a x1, ended up talking with Miles in sales (Austin was out) then once again with Michelle who, both times, went above and beyond. Then onto signing with Ava on one and a young gentleman on the other. I can not thank them enough for our experiences and it was definitely worth the 5 hour drive! More
by bayleeandlacibeth
Other Employees Tagged: MICHELLE LADNER , Austin Watts, Miles
February 18, 2026
We found Galleria BMW through a Broker, and will say it has been a 5 star experience! This is our 2nd time buying a car from an out of state dealer (buying from NC), and the process couldn’t have been smoo has been a 5 star experience! This is our 2nd time buying a car from an out of state dealer (buying from NC), and the process couldn’t have been smoother working with Ava, Ben, and Dan. More
by rockensocks
Other Employees Tagged: Jacob Martin, Benjamin Sutphin, Haley McWilliams , Dan Leahy
February 14, 2026
Ava in the finance department was amazing. She walked me through all the paperwork and explained all fees and additional package options. Everyone I dealt with during the purchase process w She walked me through all the paperwork and explained all fees and additional package options. Everyone I dealt with during the purchase process was top notch. If you are looking to purchase a BMW look no further than this dealership!!!They handled my purchase with efficiency, expertise, and integrity. More
by bridget napoli
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