Avymael Velez | Page 9

Great energy Staff was very informative and helpful to my need. Great overall experience!Will definitely recommend this Dealer to others and hopefully one day be b Staff was very informative and helpful to my need. Great overall experience!Will definitely recommend this Dealer to others and hopefully one day be back to buy a NEW Audi More

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Treated us better than #1 Crown We were Crown customers ( Q5, Q7) and recently went back for another but unfortunately we did not receive the same level of customer service as befor We were Crown customers ( Q5, Q7) and recently went back for another but unfortunately we did not receive the same level of customer service as before. This led us to go to number two ranked Audi in Lakeland which was closer to our home. We had a great experience there, were well taken care of. We and look forward to future purchases with them. Avi was wonderful as well as the sales manager. More

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Great place to buy your new car I just purchased my new Audi from Avy at Audi Lakeland and was very happy with the service from start to finish. Having been a previous Audi owner, I I just purchased my new Audi from Avy at Audi Lakeland and was very happy with the service from start to finish. Having been a previous Audi owner, I had really just gone in to check out the new model and try to determine if I wanted to again purchase another Audi and if so another Q5 or maybe try to cut my cost and move to a Q3. Avy showed me a 2018 they still had in stock which was not something I had considered, but after showing me what they could do for me with my trade in, I decided I would be much happier staying with a Q5 and with Audi than downsizing or going with another brand of auto. As I had also test drove a couple other brands, and then the 2018 Audi Q5, I again remembered why I liked Audi so much in the first place and that along with the deal and working with Avy made my decision easy. From a happy second time Audi owner. Wayne More

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Very professional and competent experience! The courtesy and professionalism displayed to my wife and I during our three visits and used vehicle purchase at Audi Lakeland was exceptional. This The courtesy and professionalism displayed to my wife and I during our three visits and used vehicle purchase at Audi Lakeland was exceptional. This included everyone we came into contact with during our experience. Avy and Mario assisted us in our purchase, Preston assisted us with our financial end. And Zach helped us with a test drive when we arrived early for our appointment. Phone calls were returned promptly after being taken by a very polite receptionist. All our questions were answered. The entire experience was without stress or pressure of any kind. I'm very glad we drove over 55 miles from our home in Orlando to make this purchase. I highly recommend Audi Lakeland for your purchase of any vehicle they have that you may desire. THANK YOU ALL for your professional and courteous service! More

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Easy purchase No pressure just straight talk. Worked to make the experience relaxing and efficient .A pleasure to work with.When it's time for a new lease I will lo No pressure just straight talk. Worked to make the experience relaxing and efficient .A pleasure to work with.When it's time for a new lease I will look here again. More

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Great experience. I came in to have my car repaired and ended up leaving with a brand new A6. Avy was very knowledgeable and got me exactly where I wanted to be with th I came in to have my car repaired and ended up leaving with a brand new A6. Avy was very knowledgeable and got me exactly where I wanted to be with the payment and I couldn’t be happier. If you need service, see Joe and if you need a new car, see Avy. More

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Customer Service My sales person was Avy. I did not interact with other salesmen directly, however, I hope they are all like Avy. He is sincere and direct (not your ty My sales person was Avy. I did not interact with other salesmen directly, however, I hope they are all like Avy. He is sincere and direct (not your typical salesman!). If all the sales team is like him, then this dealership knows how to hire the right staff. More

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Great Experience Avy was great! Very friendly and informative. This was the fastest and easiest dealer transaction ever. Overall a wonderful experience at Audi Lakelan Avy was great! Very friendly and informative. This was the fastest and easiest dealer transaction ever. Overall a wonderful experience at Audi Lakeland! I’d definitely recommend. More

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Amazing Went in just looking for a new vehicle and came out with my wife’s dream SUV! Great staff!! Better than the Audi in Orlando Went in just looking for a new vehicle and came out with my wife’s dream SUV! Great staff!! Better than the Audi in Orlando More

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Finished strong Purchased 2016 Q3 not expecting to buy that night as a result of a total loss from accident. It was late and didn’t notice body damage. Dealer offered Purchased 2016 Q3 not expecting to buy that night as a result of a total loss from accident. It was late and didn’t notice body damage. Dealer offered to repair, delayed, dead battery, etc. Needless to say, we were upset & returned car. A week later we finally picked up car that looked amazing. They made a bad sell great and we are pleased. Sales person was new and did not provide accurate information such as nav system when it did have the feature. All in all, Paul & service manager made a difference! More

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