Ramiro Casas-Reyes
Ramiro Casas-Reyes at Countryside Nissan

Ramiro Casas-Reyes

Service Advisor

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

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4.8
20 Reviews
4.8

20 Reviews

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20 Reviews of Ramiro Casas-Reyes

September 16, 2026

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Employee Rating

Workers are attentive to requests and concerns, always follows up to make sure everything is good with your vehicle after the visit More

by Tisyourgirl
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Valle, BJ Diloy

Sep 16, 2026

Countryside Nissan responded

Your note about our attentive follow-up after the service on your Nissan Pathfinder highlights how we care for every detail. Knowing that our responsiveness to your requests met your expectations means a lot to our service team. Countryside Nissan Team

Sep 18, 2026

Countryside Nissan responded

Thank you, Tisyourgirl! We appreciate your kind words and 5 STAR rating.

September 14, 2026

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The service department was very helpful. From the advisor, manager and technician, all were great to work with. More

by Tommypos
Service Price Transparency
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Recommend Dealer
Yes
Sep 14, 2026

Countryside Nissan responded

Knowing you found our service team supportive means a lot to us. We’re glad our advisor, manager and technician were a pleasure to work with during your Nissan Sentra service. Your kind words and five-star rating mean a great deal to our team. Countryside Nissan Team

September 08, 2026

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Diego, Ramiro, and his team are always so great with communicating and telling me exactly what's going on with my car. They go the extra mile to make sure everything is in better condition than when the More

by MC
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Recommend Dealer
Yes

Other Employees Tagged: Diego Valle

Sep 08, 2026

Countryside Nissan responded

Knowing that seamless communication and clear service video reviews provide you peace of mind means a lot to our service team. We’re pleased Diego, Ramiro, and our team could leave your Scion xB in even better condition than when it arrived. We’re glad the video review addressed your concerns promptly, making each visit a relief instead of a source of stress. Countryside Nissan Team

September 08, 2026

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Staff was really friendly help me out with deals I didn’t understood and clarify all my questions. Ramiro also gave excellent advise and give me new useful information. Definitely excellent service! More

by fjazzell
Service Price Transparency
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Recommend Dealer
Yes
Sep 08, 2026

Countryside Nissan responded

Knowing our friendly service staff could clarify all your questions about your Nissan Rogue’s service means a lot to our service department. We’re pleased Ramiro was able to offer insightful advice and useful information during your visit. Countryside Nissan Team

September 07, 2026

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Bj and Ram ALWAYS take great care of me! They both have great customer service! More

by KYLABOGAN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

Sep 07, 2026

Countryside Nissan responded

Hearing that Bj and Ramiro consistently provide top-notch care means a lot to our service department. We’re glad the service on your Rogue provided the attentive support you expected. Countryside Nissan Team

August 31, 2026

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bj is the best ! my nissan rogue 2023 runs like new ! thank you so much More

by teo.d59
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Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

Aug 31, 2026

Countryside Nissan responded

Hearing that Bj is the best means a lot to our service team. Knowing your 2023 Rogue is running like new is rewarding. Countryside Nissan Team

August 28, 2026

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This was my first experience and visit at this Nissan location and everything was great the establishment was extremely clean More

by felisha3703
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Recommend Dealer
Yes
Aug 28, 2026

Countryside Nissan responded

It’s wonderful to hear your first service visit for your Nissan Sentra met your expectations and that you found our facility spotless. Hearing that everything went great means a lot to our team. Countryside Nissan Team

August 27, 2026

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Excelente atención y servicio. Recomiendo los servicios de mantenimiento para tu auto. Además tienen gran variedad de autos nuevos. More

by Karinaalvarado1122
Service Price Transparency
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Recommend Dealer
Yes
Aug 27, 2026

Countryside Nissan responded

Your recommendation of our maintenance service for your Nissan Kicks highlights our team’s commitment to providing attentive care. We’re also glad you appreciated the wide selection of new vehicles we offer. Countryside Nissan Team

August 23, 2026

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Purchasing a vehicle is a huge investment and I was hesitant but this dealership made my experience and decision to buy an outstanding one!!! The staff provided top tier service, they were very kind, f More

by ptanjale
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rafael Rivera, BJ Diloy

Aug 23, 2026

Countryside Nissan responded

Knowing the process felt stress- and hassle-free means a lot to our service team. Hearing you found our staff kind, knowledgeable, and transparent, and appreciated the consistent positive energy during service on your Nissan Rogue is truly rewarding. Countryside Nissan Team

August 09, 2026

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Employee Rating

I arrived with four wheel covers. When I picked up my car I only had three. I advised the female that gave me my keys. She said the person that worked on my car said it only had three More

by Pabcast55
Service Price Transparency
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Recommend Dealer
No
Aug 12, 2026

Countryside Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Countryside Nissan Team

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