Ramiro Casas-Reyes
Ramiro Casas-Reyes at Countryside Nissan

Ramiro Casas-Reyes

Service Advisor

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

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4.7
12 Reviews
4.7

12 Reviews

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12 Reviews of Ramiro Casas-Reyes

August 23, 2026

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Purchasing a vehicle is a huge investment and I was hesitant but this dealership made my experience and decision to buy an outstanding one!!! The staff provided top tier service, they were very kind, f More

by ptanjale
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Recommend Dealer
Yes

Other Employees Tagged: Rafael Rivera, BJ Diloy

Aug 23, 2026

Countryside Nissan responded

Knowing the process felt stress- and hassle-free means a lot to our service team. Hearing you found our staff kind, knowledgeable, and transparent, and appreciated the consistent positive energy during service on your Nissan Rogue is truly rewarding. Countryside Nissan Team

August 09, 2026

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I arrived with four wheel covers. When I picked up my car I only had three. I advised the female that gave me my keys. She said the person that worked on my car said it only had three More

by Pabcast55
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Recommend Dealer
No
Aug 12, 2026

Countryside Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Countryside Nissan Team

August 04, 2026

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Was helpful when I was purchasing the vehicle. I called 3 times and he never returned my call. More

by NBronakowski
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Recommend Dealer
Yes
Aug 04, 2026

Countryside Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns with our Smythe staff once we've been able to get the whole story. Kevin Flanagan Countryside Nissan Team

July 25, 2026

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Everyone was very friendly. The guy in service knew me. The other guy walked around salesman. He knew me while I thought I was two cars from so but they were friendly not just t More

by jamesfinn0806
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Recommend Dealer
Yes
Jul 25, 2026

Countryside Nissan responded

Thank you for sharing your experience. It’s wonderful to know our team made you feel at home and kept you informed during your Nissan Rogue service. We appreciate your kind words and look forward to your next visit. Countryside Nissan Team

July 25, 2026

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They get the job done right first time and they let you know exactly what’s wrong with your car More

by HM13MONEY
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Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy, Vanessa Adame

Jul 25, 2026

Countryside Nissan responded

We’re happy we could pinpoint the issue and fix your Nissan correctly on the first visit. Thank you for highlighting our clear communication. We look forward to serving you again. Countryside Nissan Team

July 25, 2026

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The service department treats me like family they know my name they’re very very helpful and I feel like I’m part of the family. I’ve bought two cars there. I can’t wait to get my third one there and my daug More

by jamesfinn0806
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Recommend Dealer
Yes
Jul 25, 2026

Countryside Nissan responded

Thank you for sharing such a positive experience with our service department. We’re delighted you feel like part of the family and appreciate your trust after two Nissan purchases and service on your Rogue. It’s exciting that your daughter also found her car here, and we look forward to welcoming you both back for that third vehicle. Countryside Nissan Team

July 20, 2026

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The service was excellent. He was courteous, knowledgeable, efficient and answered all my questions. I would recommend him to others! More

by Luis Ortega
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Recommend Dealer
Yes
Jul 20, 2026

Countryside Nissan responded

It’s great to know that Ramiro treated you with courteous, knowledgeable, and efficient service for your Nissan Kicks. Thank you for recommending us; we look forward to helping you again. Countryside Nissan Team

July 17, 2026

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Told problem diagnosis short time cost high didn’t deduct from repair labor very high More

by 258dhl
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Recommend Dealer
No
Jul 22, 2026

Countryside Nissan responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Countryside Nissan Team

July 04, 2026

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Top notch service department. From the service manager to the advisor and technician, everything went great! More

by Tommypos
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Recommend Dealer
Yes
Jul 04, 2026

Countryside Nissan responded

We’re delighted to hear everything went smoothly with our service department. We’ll share your kind words with the service manager, advisor, and technician. Countryside Nissan Team

June 19, 2026

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Everyone is so nice and helpful. Explains everything in detail. Will continue to come here and recommend. More

by alexandriapg0125
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Recommend Dealer
Yes
Jun 19, 2026

Countryside Nissan responded

Thank you for highlighting how our team treated you with kindness and clear explanations. We’re pleased to be your choice for servicing your Nissan Kicks and appreciate you recommending us. We look forward to your next visit. Countryside Nissan Team

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