BJ Diloy
BJ Diloy at Countryside Nissan

BJ Diloy | Page 29

Service Advisor

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

4.8
335 Reviews
4.8

335 Reviews

Write a Review

335 Reviews of BJ Diloy

April 21, 2024

Dealership Rating
Employee Rating

Knowledgeable, fast and communication is A++. Being coming here for over 2 decades and will continue More

by ALIOCONNELL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista , Keith Walega

Apr 22, 2024

Countryside Nissan responded

Thank you, ALIOCONNELL21! We love your continued support of our team and Countryside Nissan.

Apr 23, 2024

Countryside Nissan responded

Thank you, ALIOCONNELL21! We love your continued support of our team and Countryside Nissan.

April 19, 2024

Dealership Rating
Employee Rating

Very easy to deal with, when you arrive they know your name. BJ is the one I deal with excellent employee More

by djn1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2024

Countryside Nissan responded

Thank you, djn 1217! We do appreciate both your business and you nice comments about BJ!

Apr 20, 2024

Countryside Nissan responded

Thank you, djn 1217! We do appreciate both your business and you nice comments about BJ!

April 18, 2024

Dealership Rating
Employee Rating

I was very satisfied with the service I received. They got me out of there in under an hour. I was informed of the work they were doing as they did it. They even sent me a video of the work. More

by LUCYANDRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Countryside Nissan responded

Thank you, LUCYANDRAY! We're excited to know you had a positive experience and we appreciate you taking the time to share!

April 18, 2024

Dealership Rating
Employee Rating

When I came in, I didn’t have to wait for an agent to take care of me. My car was done within the time period that was stated. More

by KSOPRYCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista , Keith Walega

Apr 19, 2024

Countryside Nissan responded

Thank you, KSOPRYCH! Your comments are music to our ears!

April 18, 2024

Dealership Rating
Employee Rating

My service advisor was excellent he called me when my truck was done and had it all cleaned and ready to go More

by BRONGIELSTEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Valle, Cinthya Bautista , Keith Walega

Apr 19, 2024

Countryside Nissan responded

Thank you, BRONGIELSTEVEN, we appreciate your excellent 5 STAR rating and kind words for our advisor.

April 18, 2024

Dealership Rating
Employee Rating

CLERICAL STAFF WAS VERY WELCOMING. MECHANICS WERE PUNCTUAL, AND EXPLAINED EVERYTHING SO THAT I COULD UNDERSTAND IT. I LOVE THE VIDEO THEY CREATE TO SHOW YOU "WHAT THEY SEE". GREAT JOB. More

by Kerrin J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista , Keith Walega

Apr 19, 2024

Countryside Nissan responded

Thank you, Kerrin J.! We really appreciate that you took the time to share your 5 STAR rating and friendly comments!

Apr 20, 2024

Countryside Nissan responded

People LOVE the videos! Thank you, Kerrin J. We truly appreciate your comments and that you took the time to rate us 5 STARS!

April 18, 2024

Dealership Rating
Employee Rating

It's always great customer service and I truly appreciate the beverages and snacks; I highly recommend Countryside Nissan!!! More

by FHULBERT55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Walega

Apr 18, 2024

Countryside Nissan responded

Thank you, FHULBERT55! we appreciate your continued support.

April 17, 2024

Dealership Rating
Employee Rating

Service guys are great as usual. I really value the service at Countryside Nissan. I will always go here for service. More

by PHMALONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Countryside Nissan responded

Thank you, PHMALONEY, We love your 5 STAR rating and friendly comments!

April 16, 2024

Dealership Rating
Employee Rating

Everything went well. I got serviced in a decent amount of time considering I didn't have an appointment. Video explanation was nice! More

by ROBERTVITAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista , Keith Walega

Apr 16, 2024

Countryside Nissan responded

Thank you, Robertvital! We're glad it worked out!!

April 16, 2024

Dealership Rating
Employee Rating

Took 2 hours for an oil change and the price skyrocketed since the last time. More

by ALETAFIETkO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 18, 2024

Countryside Nissan responded

Aletafietko, we're sorry to read that your oil change and tire rotation took longer than anticipated. Its never our goal to take longer than expected. Occassionally, the full inspection of the vehicle and producing the video consumers more time than desired. We're not sure that last time you were in for the pricing comment but when we did the market increase (about 5 months ago) we did research both dealership and non branded shops to ensure we are competitive. This was our increase in two years, even though the cost of oil has gone up over six times. All of that doesn't necessarily make it feel better to pay more, the explanation is simply to offer understanding for the reason the price increased.

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