BJ Diloy
BJ Diloy at Countryside Nissan
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BJ Diloy | Page 7

Service Advisor

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

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4.8
79 Reviews
4.8

79 Reviews

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79 Reviews of BJ Diloy

March 24, 2024

Dealership Rating
Employee Rating

The Service Personnel was really nice and informative. He kept me updated on how my service appointment time was looking. More

by ROSLIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Ippolito

Mar 25, 2024

Countryside Nissan responded

Thank you, ROSLIN1!

March 23, 2024

Dealership Rating
Employee Rating

Came in for synthetic oil change, arrived early. Waited about 1 1/2 hours for oil change to be completed. Was quoted a price of $79.99. When bill came for completed services paid about $90 with More

by MINGGESE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Countryside Nissan responded

Thank you, Minggese, for sharing with us your comments. Our target time for an oil change (appointment or not) is about 1:15. So we're sorry it ran over a bit and we're also sorry if this wasn't communciated ahead of time. The RO you sign when you authorize the work typically also should show the tax, shop suppliies, etc. We're sorry to not have made sure this was clearly communicated and we do appreciate your business.

Mar 26, 2024

Countryside Nissan responded

Thank you, Minggese, for sharing with us your comments. Our target time for an oil change (appointment or not) is about 1:15. So we're sorry it ran over a bit and we're also sorry if this wasn't communciated ahead of time. The RO you sign when you authorize the work typically also should show the tax, shop suppliies, etc. We're sorry to not have made sure this was clearly communicated.

March 23, 2024

Dealership Rating
Employee Rating

Great service, friendly staff. Made same day appointment and they took me in. Will definitely be coming back again! More

by J_WZRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista, Keith Walega

Mar 25, 2024

Countryside Nissan responded

Thank you, J_WZRD! We love your 5 STAR rating and positive comments about our team.

March 22, 2024

Dealership Rating
Employee Rating

Excellent service and very friendly they will always answer any questions about the car service More

by ROGARCIA235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Countryside Nissan responded

Thank you, ROGARCIA235! We appreciate your continued support!

March 20, 2024

Dealership Rating
Employee Rating

This deLship is always helpful and very professional. Never had a bad experience with countryside Nissan. More

by marykmccahill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista, Keith Walega

Mar 21, 2024

Countryside Nissan responded

This is great news! THANK YOU, marykmccahill!

March 20, 2024

Dealership Rating
Employee Rating

I am very happy to buy my cars in countryside nissan where I always have excellent service in my opinion the best came and get your care here …. More

by GIGI24KILO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2024

Countryside Nissan responded

Thank you, GIGI24KILO! We appreciate your continued business for sales and service!

March 20, 2024

Dealership Rating
Employee Rating

Great service,. I don’t have an appointment still too me. They understood my concern and made sure the problem was fixed . More

by CHANO_71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Walega

Mar 21, 2024

Countryside Nissan responded

Thank you, CHANO_71! We appreciate your 5 STAR rating and your business.

March 20, 2024

Dealership Rating
Employee Rating

Professional staff, pleasant staff, efficient services, good communication with customer, welcoming waiting area. Loved the Video presentation of service rendered. More

by Sorry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Walega , The service guy who has been there for many years, even with the former owners.

Mar 21, 2024

Countryside Nissan responded

Thank you, Sorry! People love the videos and we love the feedback! We look forward to your next visit!

March 17, 2024

Dealership Rating
Employee Rating

Prompt, courteous and explained everything in detail and how long it would take for work to be completed. BJ is the best at explaining everything in detail and making sure that you understand and are comfo More

by TRACYBEAR116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Countryside Nissan responded

Thank you, TRACYBEAR116! We may have to have ask DealerRater to make a separate section for BJ's 5 STAR reviews!!! We appreciate your continued support and business.

March 17, 2024

Dealership Rating
Employee Rating

John is great Tom is great! Been coming here for years great dealership period. Always helpful and they try to get you a deal that works for your budget. More

by A.SANDOVAL86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Rivera, John Benedetto, Cinthya Bautista , Tom Muhdi

Mar 18, 2024

Countryside Nissan responded

Thank you, A.SANDOVAL86! We hope you'll keep coming back for many more years to come! Our team truly appreciates your support.

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