Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
BJ Diloy
BJ Diloy at Countryside Nissan

BJ Diloy | Page 9

Service Advisor

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

4.8
347 Reviews
4.8

347 Reviews

Write a Review

347 Reviews of BJ Diloy

August 06, 2025

Dealership Rating
Employee Rating

Front desk personnel and technicians are very respectful and knowledgeable , they took care of my needs and explained in a professional manner. Good service overall!! More

by carlos.lamas8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 07, 2025

Countryside Nissan responded

Thank you, carlos.lamas8! We truly appreciate that you took the time to share your thoughts and we appreciate your business!

July 31, 2025

Dealership Rating
Employee Rating

Great service department, BJ is the best. Always friendly and all work performed as expected. More

by cinklair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 02, 2025

Countryside Nissan responded

Thank you, cinklair! We appreciate your continued support of BJ and our service department!!

July 24, 2025

Dealership Rating
Employee Rating

Fast an easy process. Scheduled my Oil change online and the service was handled promptly. More

by pcortez121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 25, 2025

Countryside Nissan responded

Thank you, pcortez121!

July 21, 2025

Dealership Rating
Employee Rating

Got me out quickly, courteous, helpful, explained the costs ans sent a video of repairs. More

by dewd62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 23, 2025

Countryside Nissan responded

Thank you, dewd62, we appreciate your positive rating and review.

July 17, 2025

Dealership Rating
Employee Rating

What I like more than anything is I didn’t have to sit waiting’s a long time once they knew what had to be done to my car More

by bettyolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 19, 2025

Countryside Nissan responded

Thank you, bettyolds, we're happy that you're happy!

July 15, 2025

Dealership Rating
Employee Rating

Shady people. They are charging for reconditioning and transportation. After they agreed on the price of the vehicle over the phone then in person they changed th More

by balbinek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kuba Luc, Cinthya Bautista, Edward Doerge, Jaime Avelar , John Benedetto, Chuck Ippolito, Randy Lammle

Report | Print
Jul 16, 2025

Countryside Nissan responded

balbinek, We’re sorry to hear that your experience didn’t meet your expectations. At Countryside Nissan, we take transparency seriously. Our reconditioning and transportation fees are clearly disclosed—not only on every vehicle listing (VDP) on our website and on our homepage, but also itemized on every customer worksheet we provide during the buying process. We do this to make sure every detail is clearly understood before any commitment is made. We also want to emphasize that we honor every signed agreement. If you have a contract from us that reflects different pricing than what was agreed upon, we will absolutely make it right—no exceptions. And to give our customers added peace of mind, we offer a 7-day return policy—no questions asked. In your case, we’d even extend that to 30 days. If you feel the vehicle you purchased wasn’t worth the value you expected, we would offer a full refund. We appreciate your feedback and would welcome the opportunity to speak with you directly to ensure everything is resolved to your satisfaction.

July 11, 2025

Dealership Rating
Employee Rating

Great service wait time was exceptional progress information was on point and explained clearly. No hassle More

by svelaz1885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 15, 2025

Countryside Nissan responded

svelaz1885, we love your 5 STAR rating and kind words regarding your experience with Countryside Nissan!

July 04, 2025

Dealership Rating
Employee Rating

Great service. Loved the video car inspection and online status updates. I will be back More

by jjcampagna1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 06, 2025

Countryside Nissan responded

Thank you, jjcampagna1110! People love the video and it just makes sense why!

July 01, 2025

Dealership Rating
Employee Rating

good job and fast. very friendly the waiting area is comfortable and i recommend this place for all your all car service. More

by m1abbasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 02, 2025

Countryside Nissan responded

Thank you, m1abbasi!

Jul 02, 2025

Countryside Nissan responded

Thank you, m1abbasi! We appreciate your recommendation and your business!

June 28, 2025

Dealership Rating
Employee Rating

The staff is pleasant, knowledgeable and efficient. The waiting area is comfortable and clean. I would highly recommend this dealership to anyone. More

by evilkabal102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista

Report | Print
Jul 01, 2025

Countryside Nissan responded

evilkabal102, we appreciate that you took the time to share your wonderful 5 STAR rating and positive review!

1
...
8
9
10
...
35

Dealership Inventory (232 Vehicles)

used 2025 Nissan Altima car, priced at $25,898
2025 Nissan Altima
used
Pearl White Tricoat exterior
CVT
Front-wheel Drive
$25,898
View Details
used 2025 Toyota Corolla car, priced at $21,098
2025 Toyota Corolla
used
Underground exterior
CVT
Front-wheel Drive
$21,098
View Details
used 2017 Nissan Rogue car, priced at $16,798
2017 Nissan Rogue
used
Brilliant Silver exterior
CVT
All-wheel Drive
$16,798
View Details
new 2026 Nissan Kicks car
2026 Nissan Kicks
new
Bronze Metallic exterior
CVT
All-wheel Drive
Not Priced
View Details
used 2004 Porsche 911 car, priced at $42,398
2004 Porsche 911
used
Silver exterior
Automatic
All-wheel Drive
$42,398
View Details
new 2026 Nissan Rogue car, priced at $36,842
2026 Nissan Rogue
new
Everest White Pearl Tricoat exterior
CVT
All-wheel Drive
$36,842
View Details
View All Inventory