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Badie Audish
Badie Audish at Van Nuys Chrysler Dodge Jeep Ram
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Badie Audish | Page 3

Sales Director

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

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3.5
35 Reviews
3.5

35 Reviews

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35 Reviews of Badie Audish

March 02, 2023

Dealership Rating
Employee Rating

Excellent service. Always above and beyond. Great professionalism and expertise when it comes to my jeep wrangler Rubicon. Payman my Service Advisor was super friendly More

by PETERDRASNIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan, Mike Asatryan, Josh Alvarado , Walid Benterki, Alex Klaumenzer, Raed Malaeb, Rayan Saab, Jonathan Schwartz

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Mar 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Peter - It is great to see that you trust your Rubicon in the capable hands of our service team and we are delighted to have received this excellent review. Thank you for supporting Russell Westbrook Chrysler Dodge Jeep RAM and we will see you next time!

February 17, 2023

Dealership Rating
Employee Rating

Staff was great. They worked well with each other to get me the car of my dreams. More

by Joan.pleasant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asatryan, Josh Alvarado , Matt Eatezadi, Alex Klaumenzer, Rayan Saab

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Feb 20, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Our team is always happy to help you out, Joan! Thank you so much for supporting Russell Westbrook Chrysler Dodge Jeep RAM and please let us know if you need anything down the line!

February 11, 2023

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Employee Rating

Got charged 40$ for tire rotation but they forgot to do it and had to take the car to a mechanic to rotate the tire More

by limouchi1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 14, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Your review is upsetting to read. This does not sound like the attentive service I expect from our team and I apologize for any oversight in your tire rotation. I understand your frustration and that we've lost your business, but I'd like to step in and make sure we sort things out here. We won't be able to locate your contact information without a full name, so please reach out to me when you can. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

February 05, 2023

Dealership Rating
Employee Rating

JLO made the deal for the Westbrook team. Delivery took too long and I stood around waiting but otherwise everyone was very friendly and helpful. I will continue to shop and have my Jeeps s More

by Hekigan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Asatryan, Josh Alvarado , Matt Eatezadi, Alex Klaumenzer, Rene Robles, Rayan Saab

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Feb 06, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate the kind feedback and hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM. Safe travels, and we hope to see you back again down the road!

January 26, 2023

Dealership Rating
Employee Rating

They called me 1 hours before they closed by leaving a voice message Saying “ hi this is Eddie your vehicle is ready bye” no letting me know they close in an hour So I waste time gas and money Not More

by arturomain12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Asatryan, Josh Alvarado , Walid Benterki, Matt Eatezadi, Alex Klaumenzer, Raed Malaeb, Rene Robles, Rayan Saab, Jonathan Schwartz

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Jan 27, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

This feedback is concerning as we want our customers to rely on us for solutions and support. I apologize for any misinformation regarding our business hours and that my team hasn't provided a more attentive and meticulous experience. Your feedback will be addressed so we can work towards improving. If there is anything else I can do to earn back your trust, please reach out. I look forward to hearing from you. Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

January 18, 2023

Dealership Rating
Employee Rating

Constantly lying and selling lemons. Multiple visits withour repair. Never responds. Wont fix recall. Wont fulfill on warranty obligations. More

by LOOALTYENTERPRISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Armenak Galstyan, Mike Asatryan , Walid Benterki, Juan Del Rio, Alex Klaumenzer, Raed Malaeb, Rayan Saab, Jonathan Schwartz

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Jan 19, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We strive to provide thorough service and don't run our business to mislead our customers, so it's upsetting to read your review. I'm also concerned to see you've experienced some communication issues and I'd like to step in and sort things out from here. Unfortunately, I won't be able to locate your contact information without a full name, so please reach out to me directly and I'll make sure to get back to you soon. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

January 15, 2023

Dealership Rating
Employee Rating

Friendly, welcoming and professional customer service. Salesman Derek was efficient, patience and knowledgeable with his performance. I am a satisfied customer Thanks again, Rosa Morales More

by Morales3rosa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 16, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review, Rosa! We appreciate the kind words about Derek and hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM. Safe travels!

January 14, 2023

Dealership Rating
Employee Rating

Nobody wants to take over about any circumstances when you go for something specially the managers More

by Margomanti
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Jan 16, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Would you consider sharing further details about your experience? I want to address your concerns but will need more information to do so. I look forward to hearing from you. Thank you, Jonathan Schwartz - General Manager - jonathans@russellwestbrookcdjr.com - (818) 731-4893

January 13, 2023

Dealership Rating
Employee Rating

Finally, I find my dealership had excellent experience. Great customer service and repair on my vehicle. More

by OSHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan, Mike Asatryan, Josh Alvarado , Walid Benterki, Juan Del Rio, Alex Klaumenzer, Raed Malaeb, Rene Robles, Jonathan Schwartz

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Jan 13, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Oshin, thank you for the review! We appreciate your support and hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM. Safe travels!

December 29, 2022

Dealership Rating
Employee Rating

Got a beautiful jeep and i was so happy. But had to bring it back in after 4 days due to shaking which i wasn’t happy with/ i know these things happen and they handled it well but i was not More

by Luvvsummerr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

I am sorry to hear that you are having trouble with your vehicle. We strive to deliver a seamless purchase experience, and it is disappointing that this was not better reflected in your experience. I would appreciate the chance to speak with you to see what more I can do to improve your time working with us. If you are willing, please contact me directly. Thank you, Jonathan Schwartz - General Manager - jonathans@russellwestbrookcdjr.com - (818) 731-4893

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