Barry London | Page 102

Barry London and the other dealership employees that we Barry London and the other dealership employees that we had contact with made the new car buying process as pleasant, comfortable, and simple as pos Barry London and the other dealership employees that we had contact with made the new car buying process as pleasant, comfortable, and simple as possible. Mr. London provided all of the information that we wanted and we never felt pressured in any way. More

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From the very beginning of our car-buying experience (on-line browsing) this dealership, and Barry London in particular, were tremendously helpful. Barry reached me by phone within 10 minutes of my requ (on-line browsing) this dealership, and Barry London in particular, were tremendously helpful. Barry reached me by phone within 10 minutes of my requesting a quote through Edmunds.com. He was hassle-free and pressure-free, fully up-front about options, prices, etc. He asked to know when we'd be in the dealership so he could pull several cars into the shade (it was over 100 degrees the day we started our search). By the time we arrived, Barry had done his homework enough to recognize which buyer category we fell into (pretty much ready to buy if shown the right car). He familiarized us with most of our vehicle's features (all would take a week), and got us on the road on an outstanding and thoughtfully-chosen route that showed off the car's stellar capabilities. Back in the showroom Barry was clearly anxious to be sure he'd answered all of our questions, and we made the deal on the spot. 2 days later, at pickup, he was similarly cordial and helpful, and directed us to Austin, who managed the financial packaging, again with grace, sensitivity, and complete lack of pressure. Both of these folks left us feeling thoroughly well-informed and at ease. The brief contacts I've had with others at the dealership have provided similar experiences. I'm looking forward to maintaining a long-term relationship with these folks! More

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Best car buying experience ever, hats off to the entire staff and especially to our salesman, Barry London. Barry you are the best! Carl has talked about buying a "red" Corvette since he was in Vietnam staff and especially to our salesman, Barry London. Barry you are the best! Carl has talked about buying a "red" Corvette since he was in Vietnam 40 years ago, thanks for making the whole buying experience worth the wait. We will definitely tell our friends about our experience at Mercedes-Benz of Hagerstown. The customer service was worth the 7 hour road trip from Indian Trail, NC. We wish we could have rated you higher than a 5 because you definitely earned it! Carl & Linda Waring More

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I had a great experience with Mercedes Benz of Hagerstown. Everyone was very friendly and excited about my purchase. Barry London, my sales rep, was great! From the first moment I met him he was e Hagerstown. Everyone was very friendly and excited about my purchase. Barry London, my sales rep, was great! From the first moment I met him he was extremely helpful. He made a big decision seem very simple. Barry was very attentive and provided excellent customer service. I would recommended Barry and Mercedes Benz of Hagerstown to others! More

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Barry London was friendly, knowledgeable and very timely in our dealings with him. Michael was also very knowledgeable and helpful. Justin (in finance) was organized, efficient and a pleasure to deal with in our dealings with him. Michael was also very knowledgeable and helpful. Justin (in finance) was organized, efficient and a pleasure to deal with. I really appreciated the fact that everyone was assertive but not overly pushy. I would highly recommend this dealership! More

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It has been a pleasure to work with Barry. We came in for It has been a pleasure to work with Barry. We came in for service on our C240 and after picking up our vehicle we talked to Barry about moving up to It has been a pleasure to work with Barry. We came in for service on our C240 and after picking up our vehicle we talked to Barry about moving up to E-Class. We had questions about a certified E-Class. He was patient in answering all our questions. Even though our car wasn't new, he treated us as if we bought a 2011. We never received this treatment with our other two new Mercedes at our previous dealership. We are very pleased with his character as a salesperson and his respect that he has shown us. We are sure to return to Mercedes Benz of Hagerstown for our next vehicle. Thanks Barry! Harold and Elaine Did I mention too, that the service department is by far the best and efficient. Good job Alex and crew. More

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I am 55 years old and by far this was my most enjoyable car purchase ever. I have a MB Dealership wthin 15 minutes of my home but because of the level of service and dedication of Barry London, chose to de car purchase ever. I have a MB Dealership wthin 15 minutes of my home but because of the level of service and dedication of Barry London, chose to deal with MB of Hagerstown, more than 225 miles away. More

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Doug Maronic Sales Manager is by far the Best inb the Business: Austin and Barry all work as a team under the leadership of DOug It speaks volumes of how each customer is important - they make you feel Business: Austin and Barry all work as a team under the leadership of DOug It speaks volumes of how each customer is important - they make you feel special This dealership will continue to grow under these great employees More

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It has been my pleasure to work with the staff at MB of Hagerstown. Especially the following people, Marty Gillions, Service Manager,Tom Mummert, Shop Foreman and Barry London, My Sales Associate. They mad Hagerstown. Especially the following people, Marty Gillions, Service Manager,Tom Mummert, Shop Foreman and Barry London, My Sales Associate. They made my experience truly a great one. Not only did they spend time listening to my existing problems with my ML350 but repaired them with no charge for each problem including replacing the front rotors and brake pads. If you are a person thinking about German Technology, you owe it to yourself to visit Mercedes Benz of Hagertsown. They not only treated me like someone thay cared about but made me feel like my ML350 needed to be serviced like a new vehicle. More

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Your dealership works as a team. I had spoken to Barry about a car over the phone and was not sure when I would make it in. When I did come in the dealership was very busy and another gentlemen (not sure about a car over the phone and was not sure when I would make it in. When I did come in the dealership was very busy and another gentlemen (not sure of his name) jumped in and helped until Barry was able to get to us. That was impressive. It was also impressive the amount of customers buying in the short time we were there. Goes to show how well a good reputation keeps and brings business. Other dealerships we shopped didnt have this going on. I only wish other companies would take some lessons from Mercedes Hagerstown on customer service. Barry London and the entire team at the dealership were very pleasant and all to willing to answer and help with any questions. Hats off to you guys. Jonathan Ford More

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