Beau Wegmann
Beau Wegmann at Bulldog Kia

Beau Wegmann | Page 5

Service Advisor

Bulldog Kia

4305 Atlanta Hwy
Athens, GA 30606

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302 Reviews
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302 Reviews

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302 Reviews of Beau Wegmann

July 02, 2019

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Employee Rating

Routine maintenance Great service team! They always get me in and out in a timely manner. Explain things well. & I like that I can get to work from Bulldog Kia and not ha More

by Ashley123..
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danielle Joyce, Ryan Oldham

Jul 03, 2019

Bulldog Kia responded

Thank you so much! We appreciate your business and thank you for taking the time to leave us a great review. We are so glad that you always have an excellent experience with our service department and that the work gets done in a timely manner. Our service team strives to ensure quality maintenance while keeping our customers informed of the status of their vehicle. Thank you for choosing Bulldog Kia for all of your service needs. We look forward to seeing you again at your next appointment. Have a Happy Fourth of July!

May 30, 2019

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Consistent efficiency and competence. I’m currently enjoying my 3rd & 4th KIA products. With that being said, I’ve been and will continue to be a longtime customer. Danielle in service i More

by Microscope Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Montalvo, Seth Greenwall , Danielle Joyce, Ryan Oldham

Jun 14, 2019

Bulldog Kia responded

Thank you so much for taking the time to leave us an amazing review! We appreciate your business and love hearing about your experiences. Beau is an excellent service manager and a great leader and we are so glad you have wonderful experiences with our service team. Thank you for your loyalty not only to Kia, but to Bulldog Kia. It means so much to us that you are apart of the Bulldog Kia family and we look forward to continue serving you with the same eagerness and great customer service. Have a wonderful weekend!

May 28, 2019

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Amazing staff and dealership in general! Friendly and fast! Outstanding service and very professional. I would recommend them to anyone who needs to have a c More

by Tguenther92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danielle Joyce, Ryan Oldham

May 29, 2019

Bulldog Kia responded

Thank you so much! We appreciate your business and you taking the time to leave us a great review. We are so glad you had an amazing customer service experience while your vehicle is in for maintenance. It is always our goal to provide outstanding service and quality maintenance, and we love it when our customers notice how hard our team works. Thank you choosing Bulldog Kia. We look forward to seeing you again at your next visit, and have a wonderful day!

May 14, 2019

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Best Place! Best People! Best Cars! We are on our fourth Kia and all we’re purchased at Athens Bulldog Kia! I’ve dealt with several of the salesmen and the Managers, and one of the Owner More

by CElrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Hammond, James Montalvo, Seth Greenwall , Richard Freeman, James Hammond, Danielle Joyce

May 14, 2019

Bulldog Kia responded

Thank you so much for the incredible review! We truly view your family as our family and thank you so much for your business over the years! Being in a car accident can be a stressful and scary time and we recognize this here at Bulldog Kia. When our customers come in to see us after such a difficult experience, we strive to ensure they are met with comfort, friendliness and are well taken care of. The Kia Sorento and the Kia Optima are both amazing vehicles and we are happy to hear that you loved them both! Our maintenance team is amazing and we truly believe we have a rock star staff. Thank you for your business and we look forward to seeing you again soon. Happy driving!

May 13, 2019

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Awesome Service Service was excellent. The personnel at the dealership are very cordial and knowledgeable. I have to drive 60 miles to get to the dealership and it is More

by Bulldog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2019

Bulldog Kia responded

Wow, thank you so much for this amazing review! We appreciate your business and thank you so much for making the drive to our Service Department. We have been ranked number one in customer satisfaction for years and customers like you are exactly what makes Bulldog Kia great and able to reach those accomplishments. Thank you again and we look forward to seeing you again soon. Have a great week!

May 09, 2019

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Never Buying a Kia Again !!!!!! I received a recall letter from Kia about the engine needing to be replaced on my 2011 Optima because I had heard knocking in my engine if I drove ove More

by Shannonmaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 10, 2019

Bulldog Kia responded

Hi Shannon, we received your review and discussed it within our Management Team. We apologize for any miscommunication and issues you may have had. Regarding the engine, unfortunately, per Kia (not Bulldog Kia, but Kia corporate), we are only allowed to warranty engines that have issues present during the diagnostic test for certain recalls and only when they have the new engines in. If your vehicle was knocking while here, we could send in a video request to Kia for them to individually evaluate it, but in your situation, the knocking wasn't present during the diagnostic so we had to release the vehicle with the engine being cleared during the diagnostic test. Any dealership would do this as according to the test, the engine was in working order and was safe to drive. After your engine was replaced, we understand that someone left a wrench somewhere under the hood. There are not wrenches that weigh 10-15 pounds and there isn't a specific tool used only for changing engines, so it is difficult for us to tell what tool was used and address that properly with our team. If you have a picture of it or could share more about it, we would like that information so we can address this with our technicians as that is absolutely unacceptable. The issue with the gas cap causing the knocking was not anything we could control here at Bulldog Kia. The gas cap could be replaced, making the knocking go away however. The other dealership verified this which means it wasn't anything that was causing harm to the engine on our end. The recall on the gas line is for engines where the gas line was pinched and bent, however, that was not the case with your vehicle so it wasn't anything that would have caused combustion. The recall was for all vehicles that matched the make, model and had those specific issues, but doesn't necessarily mean yours specifically was dangerous. Had you not sold it, our recommendation would have been to get it fixed as soon as possible just to be on the safe side as safety is our number one priority with our customers. Our Service Department has been ranked number one in customer service for years and we take reviews very seriously as well as customer service. It appears that most of your concerns are actually with the way Kia corporate handles warranties and claims, which we are legally bound to follow. Again, I am so sorry to hear about your negative experience and we are addressing the issue with the tool in your vehicle with our team. Please feel free to call or email me directly if you want to discuss any other concerns. If you could, please send me the name your vehicle was purchased and serviced under so that we can continue to look further into your experience here at Bulldog Kia. Thank you and I look forward to hearing back from you! -Anastasia, Customer Care Manager anastasia@bulldogkia.com 706-608-5589

April 17, 2019

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Employee Rating

Review for Service Best customer service from start till the end . I have gone wrong with Kia Bull Dog . Thank you from always taking care of my vehicle for service. More

by Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Syed Faem, Danielle Joyce, Ryan Oldham

Apr 18, 2019

Bulldog Kia responded

Hi Patel, thank you for the great review! We are so glad that you have had great experiences with us and are so thankful that you chose Bulldog Kia for your recent service needs. We appreciate your business. Have a great day!

March 20, 2019

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Great service Had some recalls on my soul and got them done pretty fast. Everyone was very friendly. I appreciate the hgtv while waiting as well. Good job service More

by Ashley123..
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Syed Faem, Danielle Joyce, Ryan Oldham

Mar 20, 2019

Bulldog Kia responded

Thank you for leaving us a great review! We are so glad to hear that you had an excellent customer service experience while your vehicle was in for maintenance. We appreciate your business, and look forward to seeing you again at your next scheduled appointment. Have a wonderful rest of the day!

February 13, 2019

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very well because everything was excellent i got the car that i wanted .because it was my dream car at my decision. i just love my new car More

by cathy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Hammond, James Montalvo, Seth Greenwall , Jason Brown, Richard Freeman, James Hammond, Chris Jordan, Michael Newsome, Crystal Taylor

Feb 14, 2019

Bulldog Kia responded

Thank you so much for your review! We are so glad you had an excellent experience here at Bulldog KIA and got the vehicle you wanted. We appreciate your business and look forward to seeing you again for your first scheduled vehicle maintenance appointment. Have a great rest of the day!

January 07, 2019

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Awesome Experience I went in for my routine oil change and my experience with the team was excellent. They were extremely friendly and helpful. I would definitely recomm More

by VForest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danielle Joyce, Ryan Oldham

Jan 09, 2019

Bulldog Kia responded

Thank you so much! We appreciate your business and thank you for taking the time to write a review and recommendation for us. We are so glad that you had an excellent experience at your most recent oil change and we look forward to seeing you again. Have a great day!

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